Partner booking not ticketed
Aug 12, 2019, 7:56 am
#1
Original Poster
Join Date: Apr 2017
Location: IAD / DCA
Programs: AA EP, Hilton Diamond, Hyatt Globalist, IHG Diamond, United Silver, Bonvoy Titanium.
Posts: 158
Partner booking not ticketed
Booked an AA ticket on sat and got an email that it was pending. On the AA side of things it's saying travel agent needs to call to finish payment and status in unknown. On IB no ticket numbers. I've never had it not ticket immediately. Charge is pending on credit card. Any datapoints?
Aug 12, 2019, 11:34 am
#2
Join Date: Dec 2004
Location: Kyiv, Ukraine, & London, UK
Programs: BA Gold; HH Gold; M&M; PS Classic; VV Silver (deceased); BD Silver (deceased).
Posts: 3,604
Booked an AA ticket on sat and got an email that it was pending. On the AA side of things it's saying travel agent needs to call to finish payment and status in unknown. On IB no ticket numbers. I've never had it not ticket immediately. Charge is pending on credit card. Any datapoints?
Aug 12, 2019, 3:54 pm
#4
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Presuming that the email is accurate and that you booked through a TA, call your TA immediately, if not sooner. Until and unless you have a ticket, you have nothing. Have them jump on it.
Next time, book directly through a carrier.
Next time, book directly through a carrier.
Aug 14, 2019, 7:52 am
#5
Original Poster
Join Date: Apr 2017
Location: IAD / DCA
Programs: AA EP, Hilton Diamond, Hyatt Globalist, IHG Diamond, United Silver, Bonvoy Titanium.
Posts: 158
Yes, you should call IB+ and ask what is the problem and get it sorted. It could be a problem with your payment, or it could be any one of a multitude of other problems that have prevented ticketing. It would be better to get it sorted out now than to find that the booking's been cancelled a few weeks down the line.
