Chalk & cheese

Old May 30, 19, 6:25 am
  #1  
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Join Date: Dec 2012
Location: London
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Chalk & cheese

Of all the one world airlines IBERIA is in a class of its own when it comes to being either excellent or rubbish nothing in between
Iberia has a habit of regularly changing seat requests and normally a quick phone call sorts out any problem.
Not today. Noticed seat change for our Business Class Flight in October with my travelling companion seated the other side of the aircraft.
P honed only to be told that seat changes could only be done at airport. Phoned back 15 mins later and told no problem in changing seats and problem solved . .
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Old May 30, 19, 5:04 pm
  #2  
 
Join Date: May 2002
Location: Valencia, Spain
Posts: 740
Originally Posted by twoclubs View Post
Iberia has a habit of regularly changing seat requests and normally a quick phone call sorts out any problem.
Yes - this happened to me last month, and again for a flight next week.
By the time I noticed it last month, there were no other seats available so I lost my window seat, booked weeks ago. Both flights were Air Nostrum; my mainline IB flights had no problem.
One of the agents I spoke to, said that this had been a frequent problem recently. Check your seat assignments for upcoming flights!
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