Chalk & cheese
May 30, 2019, 6:25 am
#1
Original Poster
Join Date: Dec 2012
Location: London
Programs: BA Gold IHG Plat SAA Voyager Alaska Airlines
Posts: 143
Chalk & cheese
Of all the one world airlines IBERIA is in a class of its own when it comes to being either excellent or rubbish nothing in between
Iberia has a habit of regularly changing seat requests and normally a quick phone call sorts out any problem.
Not today. Noticed seat change for our Business Class Flight in October with my travelling companion seated the other side of the aircraft.
P honed only to be told that seat changes could only be done at airport. Phoned back 15 mins later and told no problem in changing seats and problem solved . .
Iberia has a habit of regularly changing seat requests and normally a quick phone call sorts out any problem.
Not today. Noticed seat change for our Business Class Flight in October with my travelling companion seated the other side of the aircraft.
P honed only to be told that seat changes could only be done at airport. Phoned back 15 mins later and told no problem in changing seats and problem solved . .
May 30, 2019, 5:04 pm
#2
Join Date: May 2002
Location: Valencia, Spain
Posts: 806
By the time I noticed it last month, there were no other seats available so I lost my window seat, booked weeks ago. Both flights were Air Nostrum; my mainline IB flights had no problem.
One of the agents I spoke to, said that this had been a frequent problem recently. Check your seat assignments for upcoming flights!