Not able to book MAD to LIS on US Iberia website
Oct 8, 2018, 6:14 pm
#1
Original Poster
Join Date: Dec 2001
Location: CT, USA
Programs: Marriott/SPG Plat (won't last), Hilton Gold
Posts: 454
Not able to book MAD to LIS on US Iberia website
Hello! I'm trying to book MAD to LIS from the US, and I keep getting an error message saying that I need to book this over the phone. Is this because I am located in the US and trying to book flights within the EU with no US origination? (When I use Google Flights to direct me, it will allow me to book on Iberia's EU website in Euros, but I'm a little concerned about doing this.)
As mentioned, if I say that I am located in Spain, then I can book using Euros as the currency. If I tell the website that I am in the US, I get this message:
Sorry, we can't show you the flights
JSON_MAPPING_EXCEPTION
Yes, I could pick up the phone and call Iberia, but I thought perhaps the wise folks at FlyerTalk would know what the trouble might be.
Thank you!
As mentioned, if I say that I am located in Spain, then I can book using Euros as the currency. If I tell the website that I am in the US, I get this message:
Sorry, we can't show you the flights
JSON_MAPPING_EXCEPTION
Yes, I could pick up the phone and call Iberia, but I thought perhaps the wise folks at FlyerTalk would know what the trouble might be.
Thank you!
Last edited by onetess; Oct 8, 2018 at 6:27 pm
Oct 8, 2018, 7:38 pm
#3
Original Poster
Join Date: Dec 2001
Location: CT, USA
Programs: Marriott/SPG Plat (won't last), Hilton Gold
Posts: 454
Thanks for the response. I've tried in several browsers with no luck, and also finally did call Iberia, who claimed that there shouldn't be any issues. I guess I'll try again tomorrow and if not, book in Euros!