Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Iberia Airlines | Iberia Plus
Reload this Page >

Very Confusing Information - who is the operator of my flight?

Very Confusing Information - who is the operator of my flight?

Reply

Old Mar 19, 16, 8:01 am
  #1  
Original Poster
 
Join Date: Jun 2014
Location: Hong Kong/London
Programs: CX MPC GO, Marriott Plat, Hyatt Exp
Posts: 157
Very Confusing Information - who is the operator of my flight?

Hello folks,

I have booked on the IB website a flight (IB3179) from LHR to MAD for June in J class. All through booking the flight shows an A340-300 (343) operating, (and for obvious avgeek reasons I booked that flight and no other). But it was not until I received my e-ticket does it show that it was to be operated by BA under BA516. Confused, I tried calling BA and IB for clarifications but was given very dodgy replies. Can anyone here explain what's happening? I'm a CX GO member but this is my first time flying IB. First impressions have not been promising...

Thanks for your help and I look forward to reading your replies.

Adrian
freakinflyer001 is offline  
Reply With Quote
Old Mar 19, 16, 10:31 am
  #2  
 
Join Date: Jan 2016
Location: SCQ
Programs: IB+ Oro
Posts: 25
Hi,

I did this exact flight, BA516, last wednesday in J. When i booked it showed that it was operated by IB, when i was going to check in it told me it was operated by BA and directed me to BA website.

The aircraft used was an A330-300 operated by IB.
Chorbs is offline  
Reply With Quote
Old Mar 19, 16, 12:33 pm
  #3  
 
Join Date: Jun 2006
Posts: 4,683
This is normal and IB/BA both sell the flight. It is operated by Iberia aircraft and crew for BA. I have taken this flight last year. It was a great flight and better than BA to be honest.

Just one word of warning sometimes they do an aircraft change to a A320/321 so just have that at the back of your mind. A few have got caught out with it and sadly there is nothing you can do.
DELLAS is offline  
Reply With Quote
Old Mar 19, 16, 3:22 pm
  #4  
 
Join Date: Mar 2011
Location: Valencia, Spain
Programs: LH SEN, A3*G, BAEC Gold
Posts: 154
AFAIK all Iberia flights from LHR T5 have BA code as main code and IB appears as code-share, due to how the BA/T5 systems work, but they are actually operated with Iberia aircraft and crews.

I *think* (but I'm not sure - just from observation) that you can differentiate them by the 1st digit of the flight number - 4xx are BA flights with BA aircraft and BA crews, 5xx are IB flights with IB aircraft and IB crews.
flozano is offline  
Reply With Quote
Old Mar 21, 16, 8:18 am
  #5  
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 9,259
Correct, BA456-465 are BA operated, BA510-524 are IB operated. If booking with IB, then IB3xxx are IB-operated, and IB7xxx are BA operated.
BA6501 is offline  
Reply With Quote
Old Mar 31, 16, 4:06 am
  #6  
FlyerTalk Evangelist
 
Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,713
Originally Posted by freakinflyer001 View Post
Hello folks,

I have booked on the IB website a flight (IB3179) from LHR to MAD for June in J class. All through booking the flight shows an A340-300 (343) operating, (and for obvious avgeek reasons I booked that flight and no other). But it was not until I received my e-ticket does it show that it was to be operated by BA under BA516. Confused, I tried calling BA and IB for clarifications but was given very dodgy replies. Can anyone here explain what's happening? I'm a CX GO member but this is my first time flying IB. First impressions have not been promising...

Thanks for your help and I look forward to reading your replies.

Adrian
You will get your CX MPC points as IB is the marketing carrier. This is the biggest problem with BA/IB marketing... its dodgy and unclear...

The flight is flown by IB, and operating as IB. But BA sort of charters the flight and sells the seats back to IB.

Just check in at the IB counter...
Guy Betsy is offline  
Reply With Quote
Old Mar 31, 16, 5:50 am
  #7  
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 9,259
No, check-in at the BA counter. There are no IB counters at Heathrow, check-in or ticketing.
BA6501 is offline  
Reply With Quote
Old Apr 14, 16, 3:55 pm
  #8  
FlyerTalk Evangelist
Hyatt Contributor Badge
 
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,506
Be glad you're in J. The pax get literally NOTHING in Y for IB flights. Had this experience today, didn't know that while BA has complimentary drinks/snacks, IB flights are buy-onboard for everything, including water.

Unfortunate because to the layperson, the system shows up as BA-proper flights. Even the phone agent was confused when I called in for seat assignments (b/c I hadn't realized it was an IB-operated flight). It's stupid to have two completely different levels of service on what's essentially a JV route.
IceTrojan is offline  
Reply With Quote
Old Apr 15, 16, 1:20 pm
  #9  
 
Join Date: Jun 2006
Posts: 4,683
Although personally I would rather pay for a hot option in Y on IB than be given a ''Free'' cold snack on BA in Y. Still each to their own .
DELLAS is offline  
Reply With Quote
Old May 8, 16, 12:54 am
  #10  
FlyerTalk Evangelist
Hyatt Contributor Badge
 
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,506
Originally Posted by DELLAS View Post
Although personally I would rather pay for a hot option in Y on IB than be given a ''Free'' cold snack on BA in Y. Still each to their own .
I suppose this is true, but what about something as simple as a cup of water? I mean, AB is the LCC of Oneworld and even they're able to give out chocolate hearts at the end of their flights!
IceTrojan is offline  
Reply With Quote
Old May 8, 16, 2:39 am
  #11  
 
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 2,346
Originally Posted by IceTrojan View Post
I suppose this is true, but what about something as simple as a cup of water? I mean, AB is the LCC of Oneworld and even they're able to give out chocolate hearts at the end of their flights!

It's not the most honest route, but go to the galley and say you need to take a pill and they'll give you a water no problem.
LupineChemist is offline  
Reply With Quote
Old May 8, 16, 3:53 am
  #12  
 
Join Date: Jun 2006
Posts: 4,683
Originally Posted by IceTrojan View Post
I suppose this is true, but what about something as simple as a cup of water? I mean, AB is the LCC of Oneworld and even they're able to give out chocolate hearts at the end of their flights!
I have seen free cups of water given out on IB. It was exactly for the reason mentioned above for an elderly Man. I trust the crew to make good judgement in these things.

Having just flown back on a four hour flight with EI I was able to purchase a hot sandwich and my choices of snacks and drink for around EUR13. Id much prefer that than so called ''free'' items that I do not enjoy. Choc hearts I can live without
DELLAS is offline  
Reply With Quote
Old May 9, 16, 1:20 am
  #13  
FlyerTalk Evangelist
Hyatt Contributor Badge
 
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,506
Originally Posted by LupineChemist View Post
It's not the most honest route, but go to the galley and say you need to take a pill and they'll give you a water no problem.
Originally Posted by DELLAS View Post
I have seen free cups of water given out on IB. It was exactly for the reason mentioned above for an elderly Man. I trust the crew to make good judgement in these things.

Having just flown back on a four hour flight with EI I was able to purchase a hot sandwich and my choices of snacks and drink for around EUR13. Id much prefer that than so called ''free'' items that I do not enjoy. Choc hearts I can live without
I actually saw the medical excuse in action (pax one row over legitimately needed to take her meds). I wouldn't feel right stumbling back to the galley or flagging down an FA while clutching my chest Fortunately I survived, and I knew better for my next IB flight the next day.

At least with EI I would have expected it. Maybe I just haven't been paying close enough attention to the Oneworld airlines.

Still though (and I have a story coming up about it), it's tough to pick BA over IB on the LHR-MAD route when even the phone agents can't tell who's operating which flight.
IceTrojan is offline  
Reply With Quote
Old May 9, 16, 3:25 am
  #14  
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 9,259
It's also tough as there are no BA flights from LHR between 7am and 2pm!

The phone agents IME have always very easily been able to tell which airline was operating the flight - even before looking into it. This was with BA, don't know how IB deals with this.
BA6501 is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread