Interesting: Groupon is selling Avios in Spain
May 22, 2018, 8:44 am
#767
Join Date: May 2010
Location: BTS/VIE/BUD/PRG
Posts: 94
I have opened couple tickets at groupon.es customer service. First they write me, that this is Iberia problem and asked to contact Iberia at [email protected] Iberia of course asked me to open ticket at groupon 
and to send them invoice and statement from groupon ....
But today I have got this replay (to my third complaint) from groupon (from spanish translated via google):
Hello,
Thank you for contacting.
I will pass this matter to the specialized team dealing with such cases. They will examine the problem and get an answer within a maximum of 7 days.Thank you for your patience in this matter, we hope to have this resolved for you as soon as possible.
and to send them invoice and statement from groupon ....But today I have got this replay (to my third complaint) from groupon (from spanish translated via google):
Hello,
Thank you for contacting.
I will pass this matter to the specialized team dealing with such cases. They will examine the problem and get an answer within a maximum of 7 days.Thank you for your patience in this matter, we hope to have this resolved for you as soon as possible.
Last edited by Tibor; May 22, 2018 at 8:49 am Reason: some typos
May 22, 2018, 8:48 am
#768
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
I have opened couple tickets at groupon.es customer service. First they write me, that this is Iberia problem and asked to contact Iberia at [email protected]. Iberia of course asked me to open ticket at groupon and to send them invoice and statement from groupon ....
.
and to send them invoice and statement from groupon .....
May 23, 2018, 7:11 am
#773
Join Date: Aug 2012
Posts: 668
May 23, 2018, 7:37 am
#775
Join Date: Mar 2010
Posts: 17
you can check it in your iberia account, the "date" (at the check avios movements) shows actually the date when you purchased/applied for crediting.
May 23, 2018, 7:57 am
#776
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
But I can still count the number of 2018 purchases against the number of 2000 Avios packs received in 2018, and I'm 3 short. Essentially since it all went nuts and there was a different offer every week nothing has posted.
May 23, 2018, 11:27 am
#777
Join Date: Aug 2013
Location: Taiwan
Programs: IHG Diamond, Marriott Platinum, Hilton Gold, oneworld Emerald
Posts: 1,164
Does Groupon redemption page work for anyone now? I still cannot even redeem my last voucher (validity is up to July, but still). Getting same crap message as I posted above on a screenshot.
May 23, 2018, 1:22 pm
#778
Join Date: May 2015
Posts: 152
May 23, 2018, 7:50 pm
#779
Join Date: Mar 2010
Posts: 17
Seems they have serious problems. Or this is just business as usual?