NextBigThing 10/1/09-1/31/10 Earn-10/15/09-3/31/10 Ext 1-3 mos elites (REQ by 2/28)
#241
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I just tried to convert an existing points reservation to FFN and was refused. The agent said there was no FFN availability for the hotel and dates concerned and to keep checking back. Was this refusal to change an existing booking correct or was the agent mistaken?
Thanks.
Thanks.
#242
Join Date: Mar 2009
Location: Sydney, Australia
Programs: VA Platinum, QF Lifetime silver (ex plat :(), Accor Gold, IHG Ambassador, PC Platinum, Starwood Gold
Posts: 809
yep this is pretty annoying - my brother is staying for 17 nights in the next couple of weeks and this looks like he'll only get 1 night from it
Anyone know - they have 2 rooms booked, will he credit for both or would it make sense to add my GP number to the second?
#243
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Just popping by from the ICH forum
yep this is pretty annoying - my brother is staying for 17 nights in the next couple of weeks and this looks like he'll only get 1 night from it
Anyone know - they have 2 rooms booked, will he credit for both or would it make sense to add my GP number to the second?
yep this is pretty annoying - my brother is staying for 17 nights in the next couple of weeks and this looks like he'll only get 1 night from it
Anyone know - they have 2 rooms booked, will he credit for both or would it make sense to add my GP number to the second?
#244
Join Date: Mar 2009
Location: Sydney, Australia
Programs: VA Platinum, QF Lifetime silver (ex plat :(), Accor Gold, IHG Ambassador, PC Platinum, Starwood Gold
Posts: 809
#245
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
With two rooms its virtually impossible to do that - you can probably alternate with one room though.
#246
Suspended
Join Date: Feb 2009
Posts: 758
FFN refundable ?
PLEASE READ THESE FAQs - MOST OF THE COMMON QUESTIONS WILL PROBABLY BE ANSWERED HERE
Where can I get more information? Well, the usual place is www.goldpassport.com and follow the link to the t&c for FFN, if there is one.
Where can I get more information? Well, the usual place is www.goldpassport.com and follow the link to the t&c for FFN, if there is one.
If I book an FFN award and figure out that I cannot travel, will I be able to cancel the night and get the FFN voucher back? Is there a cancellation fee involved?
#247
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,772
What are the chances of a diamond getting 2 or 3 FFN extended into April or May? I'll have earned 11 and am having a hard time redeeming them all given my work schedule.
#248
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
In the past, they've usually given a one month extension for Diamonds but rumor has it that last year extensions got way out of hand and they're going to be more strict this year - don't know if this means no extension at all or they're going to stick with the one month extension. We'll have to see - it's probably too early to really ask for an extension.
#249
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,772
In the past, they've usually given a one month extension for Diamonds but rumor has it that last year extensions got way out of hand and they're going to be more strict this year - don't know if this means no extension at all or they're going to stick with the one month extension. We'll have to see - it's probably too early to really ask for an extension.
#250
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,834
Any idea when we will know about possible extensions into April? I could really use an extension this year and use the two nights at the GH Orlando with the kiddos!
Has anyone asked CS yet? Dare I be the one to be first?
Has anyone asked CS yet? Dare I be the one to be first?
#251
Suspended
Join Date: Feb 2009
Posts: 758
1 night deposit charged from credit card
How do I book an FFN award? If you've had FFNs awards posted to your account (see above), there will be a blue box saying BOOK NOW when you have FFNs available. Click it, then chose your location and your date. If there is a FFN award available, you will see something like this:
The Next Big Thing Rede Twin Room
BOOK
Rate Details
The Next Big Thing Rede King Room View Room
BOOK
Rate Details
You will need to call to book if your FFN (or any award) stay is less than one week prior to date of arrival.
The Next Big Thing Rede Twin Room
BOOK
Rate Details
The Next Big Thing Rede King Room View Room
BOOK
Rate Details
You will need to call to book if your FFN (or any award) stay is less than one week prior to date of arrival.
I made some online one night bookings as described.
It says under "deposit policy": Deposit Required By December 19, 2009. Deposit By Credit Card Required. 1 Night(S) Deposit Will Be Charged To Credit Card.
Why do they charge my credit card? And why was the FFN not deducted from my account?
#252
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Since this was an award stay your credit card probably wasn't charged - the langauge was leftover from a revenue booking (assuming this is a resort). Awards (FFNs as well as points) are deducted from your account without any set schedule by properties - some take them "right away" others don't take them until close to the stay.
#253
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 650k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,952
IME, they've virtually never done it before about three weeks before the official expiry, probably when a few numbers fall into place at Hyatt and GP. Remember, in any case, the extension that people would want is right into spring holidays. Not that that mattered last year. And with March officially included this year, it seems not to matter again.
But they have to tell us something to hold us off now.
#255
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Explorist, Hilton/Silver, IHG Spire,UA Gold
Posts: 17,834