Andaz West Hollywood - REVIEW - MASTER THREAD
May 29, 2020, 3:39 pm
#631
Join Date: Oct 2006
Location: USA
Programs: DL PM, Hyatt Globalist
Posts: 2,368
I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
May 29, 2020, 3:47 pm
#632
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
I called the globalist line and they said it is a hotel by hotel policy. I'd rather just stay somewhere else than get into a he-said-he-said with some assistant manager who has more important things stressing him or her out.
I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
David
May 30, 2020, 12:01 pm
#634
Join Date: Jul 2012
Location: Chicago
Posts: 1,163
I called the globalist line and they said it is a hotel by hotel policy. I'd rather just stay somewhere else than get into a he-said-he-said with some assistant manager who has more important things stressing him or her out.
I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
May 30, 2020, 12:06 pm
#635
Join Date: Mar 2010
Location: SAN
Programs: Hyatt Globalist, American Air, National Car
Posts: 1,131
it's part of their expected revenue , while advertising a lower rate publicly ... doesn't matter if half of the discount coupons are non-functional ... it's not as if andaz paid anything for them
May 31, 2020, 4:44 am
#637
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,170
"Resort, destination, or facility fees, where charged by the applicable hotel or resort, will be waived for Globalists when paying an Eligible Rate."
May 31, 2020, 11:00 am
#638
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Now taking reservations for after 6/15... but they are still rendering a "destination charge" that includes closed activities such as:Fox in a Box Escape Room (15% Off tickets starting at $5 8pp)
Cycle Bar (1 Day Pass Class or $30 Off)
Starline Tours ($5 off any tour prices starting at $45/adult)
Grammy Museum ($3 Off the adult price of $15)
$261 a night and still charging a "resort" fee. nice
Cycle Bar (1 Day Pass Class or $30 Off)
Starline Tours ($5 off any tour prices starting at $45/adult)
Grammy Museum ($3 Off the adult price of $15)
$261 a night and still charging a "resort" fee. nice
May 31, 2020, 11:03 am
#639
Suspended
Join Date: Dec 2019
Posts: 93
I called the globalist line and they said it is a hotel by hotel policy. I'd rather just stay somewhere else than get into a he-said-he-said with some assistant manager who has more important things stressing him or her out.
I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
May 31, 2020, 8:17 pm
#641
Join Date: Oct 2006
Location: USA
Programs: DL PM, Hyatt Globalist
Posts: 2,368
The Hyatt website and the globalist hotline indicate the fee is still in effect. It is pretty sad if the hotel isn't charging it but the site and WOH concierges have not been informed.
Jun 1, 2020, 2:32 pm
#642
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
That being said I think the Andaz isn't that much to write home about and their parking is a total rip off too (not applicable if you stay as a Globalist on points).
Jun 1, 2020, 2:47 pm
#643
Suspended
Join Date: Dec 2019
Posts: 93
The website has always displayed that for me as far as I remember. It's generic. Was never charged for any of it. Just ignore it!
That being said I think the Andaz isn't that much to write home about and their parking is a total rip off too (not applicable if you stay as a Globalist on points).
That being said I think the Andaz isn't that much to write home about and their parking is a total rip off too (not applicable if you stay as a Globalist on points).