FlyerTalk Forums - View Single Post - Andaz West Hollywood - REVIEW - MASTER THREAD
Old May 29, 2020, 3:47 pm
  #632  
DELee
FlyerTalk Evangelist
 
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by Dr_wanderlust
I called the globalist line and they said it is a hotel by hotel policy. I'd rather just stay somewhere else than get into a he-said-he-said with some assistant manager who has more important things stressing him or her out.

I just found it odd they would not simply remove the charge given most the "amenities" are closed/etc.
Unfortunately, they're not paying attention. Their loss. And perhaps their job loss.

David
DELee is offline