Hyatt Regency London the Churchill REVIEW - MASTER THREAD
Feb 24, 2019, 9:24 am
#1487
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
Feb 25, 2019, 7:22 am
#1488
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Feb 25, 2019, 1:04 pm
#1489
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
I know in the past the eggs came up from Montagu kitchen on the lobby level
The elevators are slow trying to get omelettes up to the 8th floor
Not sure if they have made alternative cooking arrangements closer to he club
Guests complained about wait times and cold eggs by the time they received them
On busy Club lounge days you can imagine what a juggling act the hotel had on their hands
Anyway its a wise move as a number of hotels in London give club or restaurant the guest chooses one or both
Though I'm a fan of the Churchill they lost a lot of my revenue in recent years to other area hotels that are more generous with top tier breakfast policies
that exceed all generosity typically found in North America
A number of INT hotels rock
The elevators are slow trying to get omelettes up to the 8th floor
Not sure if they have made alternative cooking arrangements closer to he club
Guests complained about wait times and cold eggs by the time they received them
On busy Club lounge days you can imagine what a juggling act the hotel had on their hands
Anyway its a wise move as a number of hotels in London give club or restaurant the guest chooses one or both
Though I'm a fan of the Churchill they lost a lot of my revenue in recent years to other area hotels that are more generous with top tier breakfast policies
that exceed all generosity typically found in North America
A number of INT hotels rock
Feb 25, 2019, 3:26 pm
#1490
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
I know in the past the eggs came up from Montagu kitchen on the lobby level
The elevators are slow trying to get omelettes up to the 8th floor
Not sure if they have made alternative cooking arrangements closer to he club
Guests complained about wait times and cold eggs by the time they received them
On busy Club lounge days you can imagine what a juggling act the hotel had on their hands
Anyway its a wise move as a number of hotels in London give club or restaurant the guest chooses one or both
Though I'm a fan of the Churchill they lost a lot of my revenue in recent years to other area hotels that are more generous with top tier breakfast policies
that exceed all generosity typically found in North America
A number of INT hotels rock
The elevators are slow trying to get omelettes up to the 8th floor
Not sure if they have made alternative cooking arrangements closer to he club
Guests complained about wait times and cold eggs by the time they received them
On busy Club lounge days you can imagine what a juggling act the hotel had on their hands
Anyway its a wise move as a number of hotels in London give club or restaurant the guest chooses one or both
Though I'm a fan of the Churchill they lost a lot of my revenue in recent years to other area hotels that are more generous with top tier breakfast policies
that exceed all generosity typically found in North America
A number of INT hotels rock
Anyway we still when in London stay here
Feb 25, 2019, 7:01 pm
#1491
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,053
Shame we are there every year and have always enjoyed it even now that I have phased my status out relying on my Lifetime PLT P now Titanium status. I am not sure which is worse "Globalist" or "Titanium". Each hotel chain has fumbled that one bad really bad
Anyway we still when in London stay here
Anyway we still when in London stay here
I think Bonvoy takes the perverbial cake. Hotels being Bonvoyed will never recover but that's for the Marriott forum.
Feb 25, 2019, 10:14 pm
#1492
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
I know in the past the eggs came up from Montagu kitchen on the lobby level
The elevators are slow trying to get omelettes up to the 8th floor
Not sure if they have made alternative cooking arrangements closer to he club
Guests complained about wait times and cold eggs by the time they received them
On busy Club lounge days you can imagine what a juggling act the hotel had on their hands
Anyway its a wise move as a number of hotels in London give club or restaurant the guest chooses one or both
Though I'm a fan of the Churchill they lost a lot of my revenue in recent years to other area hotels that are more generous with top tier breakfast policies
that exceed all generosity typically found in North America
A number of INT hotels rock
The elevators are slow trying to get omelettes up to the 8th floor
Not sure if they have made alternative cooking arrangements closer to he club
Guests complained about wait times and cold eggs by the time they received them
On busy Club lounge days you can imagine what a juggling act the hotel had on their hands
Anyway its a wise move as a number of hotels in London give club or restaurant the guest chooses one or both
Though I'm a fan of the Churchill they lost a lot of my revenue in recent years to other area hotels that are more generous with top tier breakfast policies
that exceed all generosity typically found in North America
A number of INT hotels rock
Feb 25, 2019, 10:54 pm
#1493
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
The hotel should just make it optional for Globalists to take the breakfast in the restaurant.
Feb 25, 2019, 11:37 pm
#1494
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Some Hyatts do well offering a full breakfast in the restaurant but others struggle with inadequate lounge facilities. GH Seoul had the same problem until they converted a big restaurant space to a new GC. That can't happen at the Churchill so I don't know how we get fresh, hot eggs?
I think Bonvoy takes the perverbial cake. Hotels being Bonvoyed will never recover but that's for the Marriott forum.
I think Bonvoy takes the perverbial cake. Hotels being Bonvoyed will never recover but that's for the Marriott forum.
Feb 25, 2019, 11:39 pm
#1495
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Some Hyatts do well offering a full breakfast in the restaurant but others struggle with inadequate lounge facilities. GH Seoul had the same problem until they converted a big restaurant space to a new GC. That can't happen at the Churchill so I don't know how we get fresh, hot eggs?
I think Bonvoy takes the perverbial cake. Hotels being Bonvoyed will never recover but that's for the Marriott forum.
I think Bonvoy takes the perverbial cake. Hotels being Bonvoyed will never recover but that's for the Marriott forum.
Feb 26, 2019, 9:48 am
#1496
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Some Hyatts do well offering a full breakfast in the restaurant but others struggle with inadequate lounge facilities. GH Seoul had the same problem until they converted a big restaurant space to a new GC. That can't happen at the Churchill so I don't know how we get fresh, hot eggs?
I think Bonvoy takes the perverbial cake. Hotels being Bonvoyed will never recover but that's for the Marriott forum.
I think Bonvoy takes the perverbial cake. Hotels being Bonvoyed will never recover but that's for the Marriott forum.
And frankly I think WOH is equally as bad as BONVOY both lame attempts. Globalist or Titanium really?
Mar 25, 2019, 2:43 pm
#1497
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Staying here as an explorist using my cert now. Got upgraded from a base queen to a square-facing renovated king so as good as it gets per WOH T&Cs 
was let in at 9am after an early morning arrival. I left LHR T3 at 8:25...it’s that quick using HEX + cab
very impressed with everything so far as an Andaz regular and first timer here. No a la carte option for club breakfast but the buffet is sufficient.
was let in at 9am after an early morning arrival. I left LHR T3 at 8:25...it’s that quick using HEX + cab
very impressed with everything so far as an Andaz regular and first timer here. No a la carte option for club breakfast but the buffet is sufficient.
Not as as nice as room I received as diamond and quite a bit smaller than executive room I typically receive at Marriott GS which was my “go to” hotel before the reboot to bonvoy. The 8th Fl Hyatt lounge is 3x nicer than basement lounge at GS.
Unfortunately after 2 nights I have been reminded of 2 things I disliked at Churchill: (1) musty smell in hallways from certain occupants smoking (2) loud conversations in hallways at all hours from families visiting each other’s rooms. Never observed either problem over repeated stays at both Marriott GS and JW Marriott GH.
Last edited by Boraxo; Mar 26, 2019 at 5:09 am
Mar 26, 2019, 7:55 am
#1498
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
agree the fake made up names are just stupid - destroy years of work building up reputation under old program names. Doesn’t fool anybody and neither does new devalued program.
yes and very fast today. 😁
Similar to my experience except that staff had removed my explorist upgrade cert the day before checkin (I saw the redeposit courtesy of AwardWallet) ... Doubt this was an “accident”. Anyway the front desk staff was very gracious and fixed the problem without any pushback. Received a similar room at 11am checkin while other were clearly waiting in lobby so no complaints here.
Not as as nice as room I received as diamond and quite a bit smaller than executive room I typically receive at Marriott GS which was my “go to” hotel before the reboot to bonvoy. The 8th Fl Hyatt lounge is 3x nicer than basement lounge at GS.
Unfortunately after 2 nights I have been reminded of 2 things I disliked at Churchill: (1) musty smell in hallways from certain occupants smoking (2) loud conversations in hallways at all hours from families visiting each other’s rooms. Never observed either problem over repeated stays at both Marriott GS and JW Marriott GH.
Mar 27, 2019, 4:14 am
#1500
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Last night a guest “accidentally” pulled fire alarm at 11:30pm. Fortunately I was still up & working and was able to jam down quickly. Observed a few rooms doors open with people in various states of undress. Was surprised at how few evacuated but maybe that is a discussion for the hotel fire safety master thread. Anyway was not impressed with hotel response - nobody knocking on doors -would not have been good in a real fire.