Point-Combining-Request (Scam!!)
Feb 7, 2026 | 4:54 am
#1
Original Poster
Join Date: Aug 2018
Location: ZRH
Programs: LX SEN & WoH Globalist
Posts: 433
Point-Combining-Request (Scam!!)
I just got an email from Hyatt about a „Point-Combining-Request“ and that points were transferred from my account. That request didn’t came from me and I thought it’s just spam. I have then checked my WoH account and saw that 180k points were actually deducted two days ago.
Did someone else experience the same scam
recently? Otherwise be careful, something is going on here…
Did someone else experience the same scam
recently? Otherwise be careful, something is going on here…
Feb 7, 2026 | 5:05 am
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,210
Somebody has hacked your account or you provided your WoH details to the wrong person as part of a trade or similar.
I suggest that what you really need to go is contact WoH, instead of starting a thread telling people to be careful not to be hacked...
I suggest that what you really need to go is contact WoH, instead of starting a thread telling people to be careful not to be hacked...
Feb 7, 2026 | 5:27 am
#4
Original Poster
Join Date: Aug 2018
Location: ZRH
Programs: LX SEN & WoH Globalist
Posts: 433
As a matter of course I have informed WoH about it first. However, if I remember correctly from the last time I combined points, the process at Hyatt is still very manual with a pdf document to complete an send per email. I am currently staying at a Hyatt property, which is also not a great experience at the same time. Could the scam be related to
my stay?
Feb 7, 2026 | 7:50 am
#6
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 3,914
Have you traded any awards with people you don’t know? They only need your name and account number for the trade. But for points transfer, they need your phone and address. Once you have someone’s full name, it’s not that hard to search for address and phone number.
Feb 7, 2026 | 8:05 am
#7
Original Poster
Join Date: Aug 2018
Location: ZRH
Programs: LX SEN & WoH Globalist
Posts: 433
Feb 7, 2026 | 8:57 am
#8
Join Date: Sep 2015
Location: flyover country
Posts: 2,857
I appreciate your suggestion and regret that it was met with such a snarky response.