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Hotel Has No Wifi For 24+ Hours

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Old Sep 6, 2022, 9:11 pm
  #1  
Original Poster
 
Join Date: Apr 2018
Posts: 36
Hotel Has No Wifi For 24+ Hours

Hello,

At what point is it appropriate to ask for compensation or for the hotel to purchase day passes at a local coworking space?

We are currently working from a Cat 3 Hyatt Place in the US that has had no wifi for 24+ hours. It is affecting our ability to work remotely. The situation has not been resolved as of yet.
aWASFlyer is offline  
Old Sep 6, 2022, 9:18 pm
  #2  
 
Join Date: May 2019
Programs: World of Hyatt, AAdvantage
Posts: 179
Did the front desk give you an ETA on the fix?
wrldwide1 is offline  
Old Sep 7, 2022, 6:31 am
  #3  
 
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,948
Originally Posted by aWASFlyer
Hello,

At what point is it appropriate to ask for compensation or for the hotel to purchase day passes at a local coworking space?

We are currently working from a Cat 3 Hyatt Place in the US that has had no wifi for 24+ hours. It is affecting our ability to work remotely. The situation has not been resolved as of yet.
After a few hours.
coleslaw is offline  


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