Question about modifying reservation
Dec 5, 2021 | 3:30 pm
#1
Original Poster
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Join Date: Dec 2003
Location: Benicia, California, USA
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Question about modifying reservation
If I make a points reservation for, say, five nights, and later decide to cut it back to four, could that be a problem if points reservations are no longer available online for those days I booked? Or is the Hyatt reservations agent able to change it from five to four, regardless of availability?
If it is a problem, I supposed my alternative is to make points reservations for each day individually, then cancel any if necessary. But that's more of a hassle.
Thanks for any advice.
If it is a problem, I supposed my alternative is to make points reservations for each day individually, then cancel any if necessary. But that's more of a hassle.
Thanks for any advice.
Dec 5, 2021 | 8:22 pm
#2
Original Member
Join Date: May 1998
Location: los angeles
Programs: Hyatt Courtesy card. Delta 2MM Diamond. AA EXP 6MM
Posts: 1,930
I had that issue once and was initially told it couldn’t be done. But eventually it was done manually. You might first be told there is no availability but ask for help and it might happen. If there is any doubt you might reduce your stay then individual nights is safer.
Dec 6, 2021 | 8:15 am
#4
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
it used to be no problem. That was standard operating procedure for how to work around hotels gaming of award availability with high minimum stay requirements. So if you searched for 3 days and didn't find it, but it was there with 7, then book 7 and have an agent manually reduce down to 3.
That changed about a year ago I believe such that it requires the availability.
The only drawback to booking individually is that a hotel might not recognize it and you could need to move rooms, or that if you're trying to apply TSU on top then it is only good for a single stay, so you'd have to have your reservations merged in order to apply a single TSU.
That changed about a year ago I believe such that it requires the availability.
The only drawback to booking individually is that a hotel might not recognize it and you could need to move rooms, or that if you're trying to apply TSU on top then it is only good for a single stay, so you'd have to have your reservations merged in order to apply a single TSU.
Dec 6, 2021 | 2:24 pm
#6
Original Poster
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PLAT,PP,J6,FB,EY,LH,SQ,HH Gld,Hyatt Disc,Marriott Plat,IHG Plat
Posts: 11,025
Thanks a lot for the useful replies, folks. Much appreciated.
Happy holidays!
Happy holidays!