New Hyatt App Update not showing Upcoming Stays
Nov 19, 2021, 6:45 am
#47
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,164
This issue has happened to me on several of the updates this past year. For the past few months, I've also been dealing with frequent session log-outs on the app - very annoying.
Nov 19, 2021, 3:43 pm
#50
Join Date: Mar 2021
Location: SoCal
Posts: 319
Nov 19, 2021, 7:56 pm
#51
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
Nov 19, 2021, 10:09 pm
#53
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
Another Situation… did the trick of re-installing on my iPad.
now the App does not work at all. Just keeps on loading the reservations….
now the App does not work at all. Just keeps on loading the reservations….
Nov 20, 2021, 3:36 am
#54
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Nov 20, 2021, 6:42 am
#55
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
Nov 20, 2021, 9:42 pm
#57
Join Date: Sep 2008
Posts: 7,875
One interesting thing is the app shows it when something is cancelled in the front desk system at the hotel, and not sync'ed to the general system. Because at one hotel the front desk helped me cancel a stay, it disappeared in my app but stayed in my account when logged in on the website (and didn't refund the points).
Nov 21, 2021, 6:30 am
#58
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,290
Thank you for this thread, I had the same problem which I hadn't noticed. Simply deleting and then (re)installing the app worked well (didn't delete browsing history, clear cookies, reboot, etc.).
Dec 12, 2021, 7:38 am
#60
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
Is it only me? On the iOS app (on iPad) I cannot click the „arrow“ to show the price breakdown. It works perfectly fine on my Android phone.
