Keeping or losing your WOH Concierge?
Dec 3, 2020, 12:02 pm
#1
Ambassador: World of Hyatt
Original Poster
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
Keeping or losing your WOH Concierge?
https://viewfromthewing.com/top-hyat...eir-concierge/
Thoughts? Are folks happy with their concierge?
Top Hyatt Elites Who Don’t Stay 60 Nights Next Year Will Lose Their Concierge
by Gary Leff on December 3, 2020Thoughts? Are folks happy with their concierge?
Dec 3, 2020, 12:13 pm
#2
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
It seems like a bit of an odd / filler story. It’s the same as saying that people who don’t stay 60 nights next year won’t get a Cat 1-7 free night cert. In my view the website makes it clear that the concierge is a milestone benefit and not tied to globalist status (which you could also have gotten for 20 nights through the corporate match).
Dec 3, 2020, 1:50 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
Would be bummed to lose mine, great guy and very responsive
But the Hyatt Twitter/Messenger team is also insanely responsive if need be
But the Hyatt Twitter/Messenger team is also insanely responsive if need be
Dec 3, 2020, 1:53 pm
#4
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
The Twitter team is perfect for anything that’s relatively straightforward or doesn’t require multiple back and forth questions / answers (since there isn’t much continuity in which individual picks up / responds to your message).
Dec 3, 2020, 2:31 pm
#6
Join Date: Sep 2012
Location: Dayton, OH/CVG
Programs: DA Diamond(1 MM), Marriott Bonvoy Ambassador/Charter Ambassador, Hyatt Glob, Hertz Presidents Circle
Posts: 885
Sooooo I hit Globalist a few weeks ago after doing a corporate challenge- 20 nights in 90 days. Was able to do 31 nights, not that it matters. I now have Globalist status through 2021. I assume I wont get the personal concierge since i didn't do it the old fashioned way? I have received no communication other than being welcome to Globalist.
Dec 3, 2020, 2:36 pm
#7
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,454
Sooooo I hit Globalist a few weeks ago after doing a corporate challenge- 20 nights in 90 days. Was able to do 31 nights, not that it matters. I now have Globalist status through 2021. I assume I wont get the personal concierge since i didn't do it the old fashioned way? I have received no communication other than being welcome to Globalist.
Dec 3, 2020, 2:45 pm
#8
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Is this true for those of us who did 60+ nights in 2019 and got our Globalist status extended through 2021 (to February 28, 2022)? At the time, I thought we were told that we would keep our concierges.
Note that I'm not asking about concierges for anyone qualifying for Glob with only 30 nights credited during 2021.
Note that I'm not asking about concierges for anyone qualifying for Glob with only 30 nights credited during 2021.
Dec 3, 2020, 3:55 pm
#9
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,510
Is this true for those of us who did 60+ nights in 2019 and got our Globalist status extended through 2021 (to February 28, 2022)? At the time, I thought we were told that we would keep our concierges.
Note that I'm not asking about concierges for anyone qualifying for Glob with only 30 nights credited during 2021.
Note that I'm not asking about concierges for anyone qualifying for Glob with only 30 nights credited during 2021.
https://www.flyertalk.com/forum/32857396-post93.html
EDIT: Just read the blog linked in the 1st post and it does appear that Hyatt said that they also extended Concierge access to Feb 2022 for those in the situation above.
Last edited by econ; Dec 3, 2020 at 4:03 pm
Dec 3, 2020, 3:56 pm
#10
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
Dec 3, 2020, 4:24 pm
#12
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,869
While my concierge is nice she works odd hours and it can take awhile for a response which leaves me to just contact Hyatt online or over the phone.
So Concierge not a big deal for me whether I push for 60 or not. I’ll likely do 60 for al the other Milestones, Concierge is inconsequential.
So Concierge not a big deal for me whether I push for 60 or not. I’ll likely do 60 for al the other Milestones, Concierge is inconsequential.
Dec 3, 2020, 7:16 pm
#14
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
I don’t use mine all that often. Depends on how time sensitive my request is. I don’t want to risk a TSU request if the suite is available at the time I’m booking and she happens to not be working.
As a LTG I think I’ll continue to have access. I’ll actually hit 60 TQN as well this year - with CC and actual nights.
I feel Globalist has a lot of benefits. And those that earn it short of “60” nights really shouldn’t complain too much about not having a free night at Cat 1-7, not having TSUs or access to concierge.
If somebody says “well in that case ill
stay at Marriott or Hilton” so be it. Their top tier is nothing compared to Globalist even without these extras.
As a LTG I think I’ll continue to have access. I’ll actually hit 60 TQN as well this year - with CC and actual nights.
I feel Globalist has a lot of benefits. And those that earn it short of “60” nights really shouldn’t complain too much about not having a free night at Cat 1-7, not having TSUs or access to concierge.
If somebody says “well in that case ill
stay at Marriott or Hilton” so be it. Their top tier is nothing compared to Globalist even without these extras.
Dec 3, 2020, 7:43 pm
#15
Join Date: Jan 2010
Location: IAD, TPE
Posts: 465
I am at 50 night and I am not going for 60. Frankly, losing mine is of no consequence but the 1-7 award and the 2 additional TSUs hurts.
My concierge only responds during normal business hours and often I need a quick answer, esp when overseas. Hyatt's Twitter and FT team's been perfect for me.
My concierge only responds during normal business hours and often I need a quick answer, esp when overseas. Hyatt's Twitter and FT team's been perfect for me.