Chromecast in room how often does it work for you??
Sep 21, 2019, 7:18 am
#1
Original Poster
Join Date: Jun 2013
Posts: 2,367
Chromecast in room how often does it work for you??
I find it so annoying that the Chromecast in my room almost never seems to work. I have only gotten to work maybe 25% of the time and Everytime I ask the front desk to help there is nothing they can do.
I complained to Hyatt Twitter and got 2k in points which is nice but would rather have the Chromecast work...
Anyone have better luck?
I complained to Hyatt Twitter and got 2k in points which is nice but would rather have the Chromecast work...
Anyone have better luck?
Sep 21, 2019, 11:08 am
#6
Join Date: Sep 2017
Location: Tucson, Arizona
Programs: Hyatt Globalist; Marriott Titanium; Hilton Diamond; IHG Spire Ambassador; AA Exec Plat; UA Silver
Posts: 63
I've used it numerous times whenever I've stayed at Hyatts that offered it (Andaz West Hollywood, Andaz Scottsdale, HP Tucson Central, HP Las Vegas/Silverton, Manchester Grand Hyatt) and it's always worked for me with no problems. FWIW, I always use the Hyatt mobile app to connect my iPhone to Chromecast.
Sep 21, 2019, 5:29 pm
#7
Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,952
Never gotten them to work, and I have them at home and they work fine. Something about the way they have set them up is borked.
Jan 9, 2022, 3:04 pm
#8
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,903
YouTube No Longer Working on Hyatt Chromecasts Since Late December 2021
Has anyone else experienced YouTube casting to no longer work at Hyatt properties? All that is given is "We're sorry. This app is not available for casting at this time. Please try another app." This has shown up for me at Thompson Dallas on 12/26 and now at Hotel Kansas City on 1/9. I don't think it's an issue with my devices as I have tried multiple.
This is very annoying as my primary content source is YouTube.
This is very annoying as my primary content source is YouTube.
Jan 9, 2022, 3:37 pm
#9
Join Date: Dec 2007
Location: SFO
Posts: 4,959
Has anyone else experienced YouTube casting to no longer work at Hyatt properties? All that is given is "We're sorry. This app is not available for casting at this time. Please try another app." This has shown up for me at Thompson Dallas on 12/26 and now at Hotel Kansas City on 1/9. I don't think it's an issue with my devices as I have tried multiple.
This is very annoying as my primary content source is YouTube.
This is very annoying as my primary content source is YouTube.
Jan 9, 2022, 4:09 pm
#10
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,903
Thank you! Now that I know it's not just me, I'll send this feedback to my concierge to escalate to the necessary channels.
Jan 9, 2022, 5:18 pm
#12
Suspended
Join Date: Jul 2020
Programs: Delta Gold Medallion, Hyatt Globalist, Hilton Diamond
Posts: 1,010
Youtube updated their APIs and bunch of other things from January 1st and onwards. It didn't just break on the Hyatt Chromecasts, but also on the Google Home/Amazon Fire streaming.
No word yet on a resolution, but I'm betting a ton of firmware needs to be updated at each Hyatt property
No word yet on a resolution, but I'm betting a ton of firmware needs to be updated at each Hyatt property
Jan 9, 2022, 9:39 pm
#14
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,903
Did some digging - it appears to be a SONIFI system. https://www.sonifi.com/hyatt/