Hyatt + Amex Fine hotel and resorts
#16
Join Date: Dec 2003
Location: Nashvegas
Posts: 867
rabido, to confirm, when you booked through FHR and stayed at that property you received WOH stay and points credit, correct? Another poster said they were told FHR was not an eligible rate, but I think that meant “not eligible for waived resort fees” as opposed to “not eligible for any WOH credit.” Leaving aside waived resort fees (I am not a Glabalist .... yet) I want to be sure I get the proper stay and points if I book through FHR.
#17
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
The FHR rate is for sure a valid rate for stay and point credit.... you might want to look into Hyatt's own Prive program that is discussed here and on a lot of blogs lately
#19
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
rabido, to confirm, when you booked through FHR and stayed at that property you received WOH stay and points credit, correct? Another poster said they were told FHR was not an eligible rate, but I think that meant “not eligible for waived resort fees” as opposed to “not eligible for any WOH credit.” Leaving aside waived resort fees (I am not a Glabalist .... yet) I want to be sure I get the proper stay and points if I book through FHR.
#20
Join Date: Mar 2017
Posts: 240
My issue was with the room upgrade. I did get the resort fee waived and access to the lounge as a globalist. The front desk agent said that with FHR bookings they typically only upgrade one category up from the room booked. I said ok that's fine but what about my Globalist status and the fact that standard suites how available on Hyatt. The response was no suites are available but that my upgrade to a suite would not apply since I did not book direct with Hyatt and was not an eligible rate. It did not make much sense considering I got the other globalist benefits.
#21
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Let's see I'll try and use the FHR rate at Park Hyatt Beijing next week. Usually a difficult hotel.
#22
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
My issue was with the room upgrade. I did get the resort fee waived and access to the lounge as a globalist. The front desk agent said that with FHR bookings they typically only upgrade one category up from the room booked. I said ok that's fine but what about my Globalist status and the fact that standard suites how available on Hyatt. The response was no suites are available but that my upgrade to a suite would not apply since I did not book direct with Hyatt and was not an eligible rate. It did not make much sense considering I got the other globalist benefits.
#23
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
I just stayed at Royal Palms on a stay 3, pay for 2 FHR rate. It's now posted, and I only got stay credit for 2 nights. That doesn't seem right - anyone have experience with this, either on an FHR rate or one of the stay 3 pay for 2 Prive rates?
#24
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
No experience with FHR, but one only gets credit for 2 nights on a Prive or other Hyatt "3 for 2" rate. It's usually pretty clear in the reservation which will show the actual per night rate for the first 2 nights and a $0.00 rate for the third night.
#25
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
That's how Hyatt handles all types of Stay X get Y nights free rates. Any paid night with a $0 rate doesn't count as an eligible night. That's been consistent with standard Hyatt promotions, Prive promotions and FHR.