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Old Jul 13, 2017 | 9:47 pm
  #1  
Tommys888
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DSU cancellable?
Previously applied a DUS to a 3-night stay at a Park Hyatt Paris and confirmed.
Now plan changed so cancelled the stay already but did not see the DSU returned...

Maybe they will not return?

Thanks!
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Old Jul 13, 2017 | 11:11 pm
  #2  
Kacee
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You should get it back. Call Globalist line or PM WoH Concierge here on FT.
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Old Jul 14, 2017 | 5:23 am
  #3  
TerryK
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When did you cancel? It may take a few days but it should come back.
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Old Jul 14, 2017 | 11:35 am
  #4  
Aventine
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It'll come back after a couple days. If not contact Hyatt Concierge.
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Old Jul 15, 2017 | 2:50 pm
  #5  
cayann26
 
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I have cancelled a tsu before... like mentioned above it took a few days for it to be credited back, but it was.
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Old Jul 16, 2017 | 3:29 am
  #6  
m0hamed
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Generally after 24 hours.
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Old Jul 16, 2017 | 5:35 pm
  #7  
footastic
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Have had it not post back requiring a call to
diamond.glob line
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Old Jul 16, 2017 | 7:05 pm
  #8  
sfozrhfco
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The only reservation with an upgrade I cancelled since WoH also did not show up back in my account a month after cancellation. I just assumed it was like HGP where the telephone agents can see it is there but the website was incorrect. That was not the case. Had to call and get mine back.
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