Disappointing but not altogether surprising as pretty much all the Hotel/Airline loyalty programs are doing the similar moves. In my case I do about 70-80 nights in hotels/year for business mainly Intl. travel across Asia, EMEA and LATAM, very little US. With some planning (and putting up with less convenient locations) I have been able to get 50nights for the past few years, but getting to 60 nights will be a stretch for the simple fact that Hyatt has a small footprint in many countries. Simple example I was in Brussels, Stockholm, Manchester and London two weeks ago for total of 8 nights only 2 could go to Hyatt, rest to Hilton. I am scratching my head a little since I assume as a corporate customer probably paying $350/night on average the changes may well mean I decide to drop Hyatt and move more business to HH or SPG. I am sure Hyatt has done a ton of impact analysis and they wouldn't expect to "please" everyone but like many others I see this as a negative that will make me reconsider my hotel preferences.
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Originally Posted by esquesk
(Post 27402891)
You don't lose the 4 DSU's, 4pm late checkout, or lounge access as a Diamond/Globalist... Not sure where you got that information from.
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Originally Posted by esquesk
(Post 27402840)
There seems to be quite a bit of over-reaction and misinformation in this thread.
Overall, there are some significant improvements over the old program. #1 DSU's on Award Nights. #2 DSU's on Award Nights #3 DSU's on Award Nights #4 Complimentary Suite Upgrades
Originally Posted by esquesk
(Post 27402840)
The program negatives are
#1 No 1W - offset by the free night (C1-4) at 30 nights and unrestricted free night at 60 nights. REALLY? A cat 4 could even be a free night at a Hyatt Place, and its only valid for 120 days. Limited VALUE #2 Breakfast Downgrade - this should really only impact those who took full advantage of the breakfast benefit. Not many people will be impacted by this change as not many people have 4 registered guests to a single room. DOWNGRADE - Yes |
Originally Posted by esquesk
(Post 27402840)
#5 Free Parking on Award Stays
#6 No Resort Fee on Award Stays Also, there are other issues everyone seems to take for granted that haven't been confirmed -- most notably, will C&P stays continue to be qualifying? |
The way programs are going these days, I find it hard to think more than a year ahead. And through Feb. 28, 2018, this will be an upgrade for those who qualify for Diamond in 2016.
Who knows what 2018 is going to look like.
Originally Posted by esquesk
(Post 27402891)
You don't lose the 4 DSU's, 4pm late checkout, or lounge access as a Diamond/Globalist...
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Originally Posted by edcho
(Post 27402314)
If the info is true, this is such a drastic change that leaves me scratching my head. Why not introduce the changes in phases? Why overthrow the entire program? It almost feels like a merger happened without an actual merger.
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Originally Posted by Kacee
(Post 27402916)
You do if you've previously qualified on 25 stays and can't make 60 nights. A very substantial percentage of current Diamonds will not qualify for the new top tier. And will thus lose DSUs, 4 pm check-out, and lounge access.
The way programs are going these days, I find it hard to think more than a year ahead. And through Feb. 28, 2018, this will be an upgrade for those who qualify for Diamond in 2016. Who knows what 2018 is going to look like. :D |
Originally Posted by smilee
(Post 27402906)
I think you repeated yourself here. Those upgrades aren't any SUITE, they are the very limited "STANDARD SUITE" too.
Originally Posted by smilee
(Post 27402906)
It sucks..... PERIOD.
If you can't requalify, guess Hyatt is letting you know that your business isn't valuable enough to them to get the level of benefits that you've become accustomed to.
Originally Posted by smilee
(Post 27402906)
It doesn't matter really who is paying the bill corporate or out of your own pocket.
Originally Posted by Kacee
(Post 27402916)
You do if you've previously qualified on 25 stays and can't make 60 nights. A very substantial percentage of current Diamonds will not qualify for the new top tier. And will thus lose DSUs, 4 pm check-out, and lounge access.
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Just saw this posted, I thought maybe it was April 1 and not October. Or maybe i was dreaming. But nope, the whole program is overhauled and I have no idea what my points are worth now.
I guess it's time to burn and then head back to Marriott/SPG. |
I don't think this change is that terrible.
I think the mid-tier is a good middle ground for the folks who are close to the 25 stay/30 night relam. This allows them to have a club access / breakfast while traveling with the family. Not as generious as diamond was but definitely not terrible. Welcome f&b or points will be missed - I feel the 1000 points was always generous. I think the no resort fees / free parking during award stays and DSUs on awards is a huge improvement. This more than offsets the losses in my mind. |
Originally Posted by footastic
(Post 27402960)
I don't think this change is that terrible.
I think the mid-tier is a good middle ground for the folks who are close to the 25 stay/30 night relam. This allows them to have a club access / breakfast while traveling with the family. Not as generious as diamond was but definitely not terrible. Welcome f&b or points will be missed - I feel the 1000 points was always generous. I think the no resort fees / free parking during award stays and DSUs on awards is a huge improvement. This more than offsets the losses in my mind. |
So very glad I dumped HGP previously.
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Originally Posted by notquiteaff
(Post 27402943)
But presumably the poster worried about the DSUs did qualify as Diamond and thus will be Globalist for the next year.
Nobody likes a smart-.... |
Originally Posted by hdfdisk
(Post 27402974)
I think Hyatt probably calculated if they award 4 DSU to someone spent 100/night for 25 nights, the corp may be literally losing money for each of these customer.
Diamond could be attained for 2300$ On stays - plus 85-90k points earned if you hit a promo. Then 4 DSUs for aspirational properties. Can see why they would cut this. Also I think this will help with overcrowding in clubs. I don't know - I'm lucky to have hyatts at most of the locations I travel for work so 70-80 nights is pretty easy. |
Originally Posted by footastic
(Post 27403026)
Yep
Diamond could be attained for 2300$ On stays - plus 85-90k points earned if you hit a promo. Then 4 DSUs for aspirational properties. Can see why they would cut this. Also I think this will help with overcrowding in clubs. I don't know - I'm lucky to have hyatts at most of the locations I travel for work so 70-80 nights is pretty easy. And then I would be gladly use point award in Hawaii and apply a DSU to it.... I like this changes so much |
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