Nov 18, 2023, 11:58 am
Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
Oct 5, 2016, 11:39 am
#736
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
In my limited experience, club rooms have been on high floors. Suites vary though, even within the same hotel. For example one hotel in particular, I've had a suite on the like 13th floor and one on the 29th floor. The club level was on like the 26th floor. If you have a hotel in particular that you are curious about, you should call the hotel and ask.
Oct 5, 2016, 10:00 pm
#737
Join Date: May 2014
Posts: 235
If I book my stay via Visa Signature concierge.
Do I still get Diamond benefits and points for the stay?
"With every booking, Visa Signature cardholders receive:
Best available rate guarantee
Automatic room upgrade upon arrival, when available
Complimentary in-room Wi-Fi, when available
Complimentary continental breakfast daily
$25 USD food or beverage credit
VIP Guest status
3PM check-out upon request, when available"
Do I still get Diamond benefits and points for the stay?
"With every booking, Visa Signature cardholders receive:
Best available rate guarantee
Automatic room upgrade upon arrival, when available
Complimentary in-room Wi-Fi, when available
Complimentary continental breakfast daily
$25 USD food or beverage credit
VIP Guest status
3PM check-out upon request, when available"
Oct 7, 2016, 9:16 am
#740
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
If I book my stay via Visa Signature concierge.
Do I still get Diamond benefits and points for the stay?
"With every booking, Visa Signature cardholders receive:
Best available rate guarantee
Automatic room upgrade upon arrival, when available
Complimentary in-room Wi-Fi, when available
Complimentary continental breakfast daily
$25 USD food or beverage credit
VIP Guest status
3PM check-out upon request, when available"
Do I still get Diamond benefits and points for the stay?
"With every booking, Visa Signature cardholders receive:
Best available rate guarantee
Automatic room upgrade upon arrival, when available
Complimentary in-room Wi-Fi, when available
Complimentary continental breakfast daily
$25 USD food or beverage credit
VIP Guest status
3PM check-out upon request, when available"
Oct 7, 2016, 9:37 am
#741
Join Date: Apr 2005
Location: Central CT
Programs: UA MM/1K, SPG Lifetime Plat, Marriott Plat, Hyatt Diamond, HH Gold, Natl Exec Elite
Posts: 1,490
Why not points and stay credit? Visa concierge isn't an opaque web site or discount dealbroker... Hyatt GP Terms & Conditions exclude internet booking sites like expedia and other "internet travel" but Visa concierge is just a travel agent - and I've always gotten full credit for travel agency bookings. Anyone here have first person experience with point and stay credit for bookings made via Amex/Visa/Discover travel card agencies?
Oct 7, 2016, 10:06 am
#742
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Why not points and stay credit? Visa concierge isn't an opaque web site or discount dealbroker... Hyatt GP Terms & Conditions exclude internet booking sites like expedia and other "internet travel" but Visa concierge is just a travel agent - and I've always gotten full credit for travel agency bookings. Anyone here have first person experience with point and stay credit for bookings made via Amex/Visa/Discover travel card agencies?
Oct 12, 2016, 8:18 pm
#743
Join Date: Oct 2007
Location: BOS
Programs: UA MM
Posts: 1,580
I am redeeming some points for a fairly cheap Hyatt Place (5000 / night). I'd like to stay 4 nights, but have only 15K points to burn. I can do "points + cash" but the ratio isn't very good - $50/night for a $80 room. I could do better if I took 3 nights fully free with my 15K points, and booked a separate night for $80 AAA rate. Any problem with this? I'd be hoping the local staff would just let me check out of the first one and in on the second one without room change, of course. Thanks folks!
Oct 12, 2016, 8:23 pm
#744
Join Date: May 2015
Programs: All the programs!
Posts: 1,006
I am redeeming some points for a fairly cheap Hyatt Place (5000 / night). I'd like to stay 4 nights, but have only 15K points to burn. I can do "points + cash" but the ratio isn't very good - $50/night for a $80 room. I could do better if I took 3 nights fully free with my 15K points, and booked a separate night for $80 AAA rate. Any problem with this? I'd be hoping the local staff would just let me check out of the first one and in on the second one without room change, of course. Thanks folks!
As for the points shortage, do you have any Chase UR points to transfer in?
Oct 13, 2016, 6:25 am
#745
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
If a standard suite is available to pay in it's entirety, it does not have to be available to use with C&P using a DSU, or if you pay for a regular room and want to use a DSU.
The comment was about them being available if a standard suite was available for purchase at the going rate and if it was being able to use a DSU for it. That is not the case. Just because a standard suite is available for purchase does not make it available for DSU usage.
The comment was about them being available if a standard suite was available for purchase at the going rate and if it was being able to use a DSU for it. That is not the case. Just because a standard suite is available for purchase does not make it available for DSU usage.
The supposedly "definitive" Hyatt statement on this issue is the one Gary Leff published:
Hyatt's Confirmed Suite Upgrades Aren't Capacity Controlled.
It seems a safe bet that Hyatt is having trouble with certain properties on this issue, thus the silence from HGP Concierge in this thread.
Hyatt's Confirmed Suite Upgrades Aren't Capacity Controlled.
It seems a safe bet that Hyatt is having trouble with certain properties on this issue, thus the silence from HGP Concierge in this thread.
Last edited by cdancer20; Oct 13, 2016 at 6:55 am
Oct 13, 2016, 6:34 am
#746
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I am redeeming some points for a fairly cheap Hyatt Place (5000 / night). I'd like to stay 4 nights, but have only 15K points to burn. I can do "points + cash" but the ratio isn't very good - $50/night for a $80 room. I could do better if I took 3 nights fully free with my 15K points, and booked a separate night for $80 AAA rate. Any problem with this? I'd be hoping the local staff would just let me check out of the first one and in on the second one without room change, of course. Thanks folks!
Oct 13, 2016, 7:03 am
#747
Join Date: Oct 2007
Location: BOS
Programs: UA MM
Posts: 1,580
Oct 13, 2016, 7:51 am
#748
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
So based on this convo on another page, I have to again challenge your stance on this. The blogger actually posted that he directly reached out to Hyatt - " So I waited to post on it until I was able to ask Hyatt about this myself. I reached out for clarification and I was told unequivocably: To clarify, Diamond Suite Upgrade inventory (standard suites) is not capacity controlled. The same Diamond Suite inventory is available whether a Hyatt Gold Passport member is booking a Hyatt rate or points + cash."
My experience at various properties in the US has been different. Suites on a DSU are capacity controlled.
Oct 13, 2016, 7:55 am
#749
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Your experience though doesn't mean that they aren't doing it wrong. Lots of people continuously see Hyatt go against what the defined policy is such as the using DSU on cash rates vs P&C rates. Or when a hotel doesn't have standard room availability but there are still standard rooms available if you book one of their package deals (not sure if this is a policy but it's definitely shady).
Last edited by cdancer20; Oct 13, 2016 at 8:04 am