Hyatt Ziva Cancun - REVIEW - MASTER THREAD
Oct 25, 2016, 4:20 pm
#121
Join Date: Oct 2016
Posts: 3
After doing extensive research and armed with knowledge, I called Hyatt to book a two night stay using my two newly awarded certificates at the Hyatt Ziva/Zilara. The first time I called, the representative was short, didn’t seem like she knew what she was doing. She stated that only “standard” rooms were available for award nights and upon
Any help would be appreciated.
Any help would be appreciated.
Nov 12, 2016, 2:58 pm
#124
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Bit of a dilemma curious to hear from those who have been to Ziva.
This January, I have the option of either Ziva Cancun with no DSU (at least no Pyramid Suite showing online so I'm assuming DSU won't be usable) or Ziva Puerto Vallarta where I've already been able to apply the DSU (hot tub ocean front suite) but from emailing looks like no further upgrade available (and seems like we'd be in the older Club tower with bigger rooms but no renovations).
Ziva Cancun is slightly more expensive about $300 more total including airfare vs Ziva PVR.
Haven't been to either, girlfriend has never been to Mexico period, and I went to Cancun a few years ago but we stayed down in Playa del Carmen
This January, I have the option of either Ziva Cancun with no DSU (at least no Pyramid Suite showing online so I'm assuming DSU won't be usable) or Ziva Puerto Vallarta where I've already been able to apply the DSU (hot tub ocean front suite) but from emailing looks like no further upgrade available (and seems like we'd be in the older Club tower with bigger rooms but no renovations).
Ziva Cancun is slightly more expensive about $300 more total including airfare vs Ziva PVR.
Haven't been to either, girlfriend has never been to Mexico period, and I went to Cancun a few years ago but we stayed down in Playa del Carmen
Last edited by Duke787; Nov 12, 2016 at 3:12 pm
Nov 17, 2016, 6:29 pm
#125
Join Date: Feb 2015
Posts: 6
Bit of a dilemma curious to hear from those who have been to Ziva.
This January, I have the option of either Ziva Cancun with no DSU (at least no Pyramid Suite showing online so I'm assuming DSU won't be usable) or Ziva Puerto Vallarta where I've already been able to apply the DSU (hot tub ocean front suite) but from emailing looks like no further upgrade available (and seems like we'd be in the older Club tower with bigger rooms but no renovations).
Ziva Cancun is slightly more expensive about $300 more total including airfare vs Ziva PVR.
Haven't been to either, girlfriend has never been to Mexico period, and I went to Cancun a few years ago but we stayed down in Playa del Carmen
This January, I have the option of either Ziva Cancun with no DSU (at least no Pyramid Suite showing online so I'm assuming DSU won't be usable) or Ziva Puerto Vallarta where I've already been able to apply the DSU (hot tub ocean front suite) but from emailing looks like no further upgrade available (and seems like we'd be in the older Club tower with bigger rooms but no renovations).
Ziva Cancun is slightly more expensive about $300 more total including airfare vs Ziva PVR.
Haven't been to either, girlfriend has never been to Mexico period, and I went to Cancun a few years ago but we stayed down in Playa del Carmen
Nov 20, 2016, 7:46 pm
#126
Join Date: Dec 2010
Programs: Hyatt Diamond, SPG Platinum, Marriott Gold
Posts: 95
Debating between the Zilara/Ziva for my wife and I.
We are trying to rank pools, atmosphere, beach/ocean, room type, and restaurants be our factors for deciding.
No upgrades available at either, so it would be standard rooms at both if that helps.
We are trying to rank pools, atmosphere, beach/ocean, room type, and restaurants be our factors for deciding.
No upgrades available at either, so it would be standard rooms at both if that helps.
Nov 21, 2016, 6:42 pm
#127
Join Date: Jul 2011
Location: CT
Programs: HH Diamond, Marriott Platinum
Posts: 429
Haven't been to Ziva but the room at Zilara will be an ocean view, I don't believe the standard room at Ziva is.
Nov 23, 2016, 12:09 am
#128
Join Date: Sep 2016
Posts: 8
We are planning for 4 nights at Ziva Cancun next summer. I have two free hyatt nights which includes all inclusive for 4 (myself, wife and kids 5 and 7), but i only have 50k hyatt points for two nights for two (myself and wife).
I plan to add the kids also once I accumulate more points, but Is it possible for the kids to be at the resort without anyone questioning why are they there if I dont get enough points? I would think without a bracelet system, how would they know who is suppose to be there or not? Anyone who has been knows how they keep track? Thanks.
I plan to add the kids also once I accumulate more points, but Is it possible for the kids to be at the resort without anyone questioning why are they there if I dont get enough points? I would think without a bracelet system, how would they know who is suppose to be there or not? Anyone who has been knows how they keep track? Thanks.
Nov 28, 2016, 7:03 am
#129
Join Date: Dec 2014
Posts: 30
We are planning for 4 nights at Ziva Cancun next summer. I have two free hyatt nights which includes all inclusive for 4 (myself, wife and kids 5 and 7), but i only have 50k hyatt points for two nights for two (myself and wife).
I plan to add the kids also once I accumulate more points, but Is it possible for the kids to be at the resort without anyone questioning why are they there if I dont get enough points? I would think without a bracelet system, how would they know who is suppose to be there or not? Anyone who has been knows how they keep track? Thanks.
I plan to add the kids also once I accumulate more points, but Is it possible for the kids to be at the resort without anyone questioning why are they there if I dont get enough points? I would think without a bracelet system, how would they know who is suppose to be there or not? Anyone who has been knows how they keep track? Thanks.
They do not check anyone entering the resort, so in theory, you could sneak them in after checking in to the room.
Anytime you check in at a restaurant, they ask your room number and name. I am assuming when they check the list, it shows how many people are in the room and if you have 2 kids at the restaurant and not on the room, they may ask. You may get away with it, my assumption here is that the room list shows the number of guests and/or kids.
Also, going to assume they check the room numbers if you ever want to drop them off for any of the kids activities, but did not use the club when we were there.
Nov 30, 2016, 12:07 pm
#130
Join Date: Aug 2015
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold, Marriot Silver
Posts: 29
i just booked 4 nights in Jan. I was able to use the DSU for a pyramid suite. as a diamond will they allow me to stay kn the turquoize tower instead f the Pyramid suite. I am going with my GF. Also if staying in Pyramid suite can I use the turquoize tower facilities? There was not many definitive answers I found on here at least.
Nov 30, 2016, 10:18 pm
#131
Join Date: May 2013
Posts: 155
i just booked 4 nights in Jan. I was able to use the DSU for a pyramid suite. as a diamond will they allow me to stay kn the turquoize tower instead f the Pyramid suite. I am going with my GF. Also if staying in Pyramid suite can I use the turquoize tower facilities? There was not many definitive answers I found on here at least.
Dec 6, 2016, 8:22 pm
#133
Join Date: May 2013
Posts: 155
THELMA CHAGRA
Asistente Administrativo de Gerencia General
Administrative Assistant to the General Manager
HYATT ZIVA CANCÚN
Blvd. Kukulcan, Manzana 51, Lote 9
Punta Cancun, S/N, Zona Hotelera
77504 Cancún, Quintana Roo
Mexico
Tel 52+ (998) 8 48 7001
[email protected]
Asistente Administrativo de Gerencia General
Administrative Assistant to the General Manager
HYATT ZIVA CANCÚN
Blvd. Kukulcan, Manzana 51, Lote 9
Punta Cancun, S/N, Zona Hotelera
77504 Cancún, Quintana Roo
Mexico
Tel 52+ (998) 8 48 7001
[email protected]
Dec 11, 2016, 7:22 pm
#135
Join Date: Jul 2016
Posts: 7
I had similar setup: used addl points to lock in Pyramid suite for mid March 2017 stay, but then contacted Ziva re Turquoise tower upgrade. They said only way to guarantee getting in there was to pay an additional $100 night. Did include airport transfers though. I'm still deciding what I will do. Also considering Grand Hyatt Playa.