Let's say I make a reservation with a flexible rate and apply the DSU. A few weeks later can I call to change my rate to a (lower) non-refundable rate and still have the suite?

You certainly could but you may be required to switch rooms for the last night.

Just was able to burn 3 of them in the next week. Wish I didn't procrastinate so much on these.

Thank you for the information. I'm OK with switching for the last night which is certainly better than no upgrade at all.

Definitely keep checking the property. I have seen suites show up a day or 2 before travel when they were originally sold out weeks before.

Totally ridiculous that this "premier" benefit of being a "premier" Diamond member doesn't apply at their most "premier" properties. Trying to get a DSU at the PH Sydney and the fine print prevents it. Whatever. Hyatt has so few properties in their portfolio compared to others, and a minimum number of brands, and yet so many nitpick rules.

Feel better?

The PHS has not accepted DSU since they reopened.

Ah... you must have made the extreme effort of getting a free status match, and only now are looking at the T&C.

:D

That should be no problem. If a phone agent does not know what to do, the GP Concierge on FT would have no problem doing it for you. It might even be possible to do on Hyatt.com, but if it were me I would not do that for fear of the suite reservations slipping away.

What's this "premier" Diamond status you're referring to? Is that a tier above regular Diamond?

Having just enjoyed the Splash Suite at Andaz 5th on a $220/night reservation, I can't say I share these negative views. Perhaps you will be happier with Marriott :)

Nope, 55 nights last year, 6 time Diamond member always earned, 1MM+ lifetime points. Good troll though.

Interesting to hear that they DID accept DSU before the reno. That adds insult to injury IMO: same brand, same hotel, same room size (I assume), and now BAM...no DSU for you!

Then it's about time you read the T&C's..... the list of hotels that don't accept DSU's is growing. And the way GP has been handing them out without any compensation for a property I cannot really say I blame them.

Is the list really growing? I too will have to re-read the T&C. And I've seen various mention of the properties not receiving any compensation for use of DSUs. Is this a certain fact? Seems strange if they don't; albeit a lot of the way these programs operate does not seem al that logical to my simple mind...

Hi,
I've a few days ago made bookings at two different Park Hyatts using C+P and DSU for August this year. Received the confirmation email on both bookings where the DSU is indicated but when I login to Hyatt, both the DSUs still show as unused and still available for redemption with expiration on 2/29.

Not sure if anyone else experienced it and what to make of it. My concern is if it gets realized by Hyatt after 2/29 when current DSUs expire and it ends up getting deducted from the DSUs issued after 2/29 instead.