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I got confirmation from Hyatt Twitter team, but wanted to check with the experts
If i book two rooms (no points, no C+P) at the same time and at the same Hyatt, and I have two DSUs left, can I apply them to both rooms so now I have two suites? Hyatt Twitter says I can Edit: Did some more sleuthing on FT and found that generally yes you can, but reports were from 2013 |
I've done it.....
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Originally Posted by explorer84
(Post 26100042)
I got confirmation from Hyatt Twitter team, but wanted to check with the experts
If i book two rooms (no points, no C+P) at the same time and at the same Hyatt, and I have two DSUs left, can I apply them to both rooms so now I have two suites? Hyatt Twitter says I can Edit: Did some more sleuthing on FT and found that generally yes you can, but reports were from 2013 |
I was able to book two rooms last week under my name - one P+C, one regular and apply two DSU upgrades. Two confirmed suites. No problem.
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Great to hear! Thank you
Were you able to have breakfast for both rooms? Not really impt since staying in a foodie town, but nice to know its available |
Originally Posted by explorer84
(Post 26100399)
Great to hear! Thank you
Were you able to have breakfast for both rooms? Not really impt since staying in a foodie town, but nice to know its available |
Originally Posted by cdancer20
(Post 26100456)
Good question and I don't know. I will say though that it will depend I guess on if they extend Diamond benefits to both rooms. That's a total YMMV and depends on the hotel. When I did it, we were staying at a hotel with a club. The hotel did, however, extend my benefits to both rooms. Both rooms had club access and I was able to choose 1k points AND a F&B option.
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T&C have been updated. It's now really long.
10. Diamond members will be issued four (4) suite upgrade awards, in their account, annually, defined as March 1st of the current year through the last day of February of the following year, Awards can be tracked through "My Awards" on goldpassport.com. Suite awards issued on or after March 1, 2016 must be redeemed for reservations with a checkout date prior to the expiration date of the award. Suite awards unredeemed prior to the expiration date of the award will be forfeited. Suite awards issued prior to March 1, 2016 must be redeemed by making a reservation no later than February 29, 2016 for future reservations. In the event one of these Suite awards are redeemed for stay dates beyond expiration date and reservation is cancelled after February 29, 2016 the Suite award will be forfeited. Suite upgrade may not be booked at Hyatt hotels or resorts before they have opened. A complimentary suite upgrade is valid on paid nights when paying an Eligible Rate, for a maximum of 7 consecutive nights, at participating Hyatt hotels where suite accommodations are available. Suite upgrade awards must be redeemed at time of reservation. Member must call 800.400.2261 or their nearest Global Contact Center to redeem upgrade award. Suite upgrade awards are not valid at Park Hyatt Beaver Creek Resort, Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo, Hyatt Regency Kyoto, Hyatt Regency Phuket Resort, Hyatt Regency Tulsa, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square, Hyatt Key West Resort and Spa, Hyatt Manila City of Dreams, Hyatt Santa Barbara, Hyatt Residence Club resorts, Hyatt Place and Hyatt House hotels and M life resorts. Guest must pay an eligible rate. For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade awards are only valid for standard suites, defined as each participating properties introductory suite category. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Award is not transferable, negotiable or redeemable for cash or other substitutions. Credit will not be issued for unused upgrade awards. Guest is responsible for all charges exclusive of awards. There are limited numbers of suites available at each property. |
Sounds the same. Just as we know it to be.
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I booked 4 nights with non-refundable rate and now I find the last nights doesn't have suite available for upgrade. Could I just apply the DSU on the first 3 nights? Does anyone have such experiences? Thanks.
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Originally Posted by hailstorm
(Post 26104508)
T&C have been updated. It's now really long.
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Originally Posted by OsakaWino
(Post 26108799)
The T&C do not mention what the "expiration date" is, just that they may be used prior to the expiration date. I'm still hoping, maybe naively, that they will set the expiration date of the DSUs to be issued on March 1, 2016, a bit later than Feb 28, 2017.
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Originally Posted by hailstorm
(Post 26108927)
You think that they will set the expiration date of a Diamond Award beyond the qualifying time period of the Diamond tier?
Up until now there were plenty of opportunities for non-Diamonds to use DSUs, such as those failing a Diamond trial and also those booking a DSU for a stay at a future date after loosing Diamond status (which would also have been after the expiration date). If they wanted, they could add another condition that member must have Diamond status at the time of the stay on which the DSU is applied. It would just be so ridiculous to have only a DSU issued on March 1 be capable of being applied to a stay on March 1 (not to mention the international date line). Is even Hyatt that stupid? |
Originally Posted by OsakaWino
(Post 26108956)
Is even Hyatt that stupid?
And the silence the last few months is really exceptional. I haven't received any significant email from them about any if the events that have been impacting me (the data breach, the system upgrade and this change as well). It's only here that I found the information... |
Originally Posted by RTW1
(Post 26108982)
... system upgrade ...
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