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-   -   Points & Cash - MASTER THREAD (https://www.flyertalk.com/forum/hyatt-world-hyatt/1539054-points-cash-master-thread.html)

Brattflyer Apr 13, 2014 1:56 pm


Originally Posted by peteropny (Post 22698365)
No one, I'm sure that the management if the property decided not to offer P&C rates for the period which is within their right to.

I am not sure that's the case as just booked c&p there last month and was told there was plenty of inventory going forward. With months blocked out it may be a case of the inventory not being entered into the computer. The rep couldn't tell if this was the case and neither could the weekend person at the Andaz. It's not as simple as you think.

peteropny Apr 13, 2014 2:29 pm


Originally Posted by Brattflyer (Post 22698569)
I am not sure that's the case as just booked c&p there last month and was told there was plenty of inventory going forward. With months blocked out it may be a case of the inventory not being entered into the computer. The rep couldn't tell if this was the case and neither could the weekend person at the Andaz. It's not as simple as you think.

Last month is quite a while ago especially since P&C only started in Jan. You're welcome to call the property but I doubt you'd get anywhere.

IYUKO1023 Apr 13, 2014 11:08 pm

No room for C&P at any three Kansas city Hyatt place for one night in June.:(

Gold Passport Concierge Apr 16, 2014 3:47 pm

Hello FlyerTalkers!

Happy Wednesday! I just wanted to provide some clarification for some questions that have come up regarding Diamond Suite Upgrades, Points + Cash, and inventory.

Our Diamond members are Hyatt hotels most loyal guests, and as such, we do not limit or impose any type of inventory controls. If a hotel's standard suite inventory is available, a Diamond member may redeem their Diamond Suite Upgrade for an eligible stay, which includes Points+Cash or My Elite Rate, and have that suite confirmed at the time of booking. Hyatt Gold Passport will also provide all members the ability to redeem points for free nights or upgrades in a suite. Points+Cash and My Elite rate may not be available during high demand periods as the inventory for these are managed by each hotel.

If you have any questions or concerns, please let us know.

Thanks,

Dana M.

hailstorm Apr 16, 2014 4:40 pm

Bump, because for whatever reason the forum software is not showing the most recent post by Gold Passport Concierge.

lawyertalk Apr 16, 2014 8:29 pm


Originally Posted by peteropny (Post 22698365)

Originally Posted by Brattflyer (Post 22698320)
Called the Diamond line to make C&P res. for Andaz Fifth Ave. this summer. Rep said that C&P is blacked out June through October which is far as she looked. She called the hotel on this weekend day and the person she talked to said the dates were "restricted" and she didn't know why. Made a C&P reservation there last month with no problem. Who should I talk to at the hotel about this, if anyone?

No one, I'm sure that the management if the property decided not to offer P&C rates for the period which is within their right to.

Well, one could always try to email a manager (general, front desk, room) and ask them to open some availability.

pickles1107 Apr 16, 2014 9:03 pm

Booked two separate stays in 2015 with P+C and DSU today: One at GH Kauai and one at Andaz Maui. No problem with inventory over multiple dates.

danray Apr 17, 2014 2:53 am

Hyatt Churchill points & cash plus?
 
Curious if anyone has stayed at the Hyatt Churchill in london on cash and points?
I'm staying at the hotel and I see my bill on the TV screen shows 92 pounds per day for accommodation and another 55 pounds per day for HGP points + cash.

I'll call to check what this is. Assume it might be taxes but wanted to see if anyone had any direct experience with this.

price123 Apr 17, 2014 8:57 am


Originally Posted by danray (Post 22718008)
Curious if anyone has stayed at the Hyatt Churchill in london on cash and points?
I'm staying at the hotel and I see my bill on the TV screen shows 92 pounds per day for accommodation and another 55 pounds per day for HGP points + cash.

I'll call to check what this is. Assume it might be taxes but wanted to see if anyone had any direct experience with this.

Rate is 92 GBP. I wonder if the 55 is what the hotel receives. Stayed earlier this month and bill was correct no problems. Got a few more points than expected though...

danray Apr 17, 2014 9:15 am

Churchill update
 
I called down and asked what the separate rate was and she said it was for my points and cash stay. I asked for clarification and she asked me if I would like her to take that off the bill. Of course I did and it ended up off the bill. Confusing though.

Rusikusa Apr 28, 2014 12:05 am

Just called to see availability for the cash and points for the end of May beginning of June in Seoul, London and Paris. There are zero availability. Is there a specific date or time when they open cash&points availability? What is the chances that they will open availability closer to the stay date? Any suggestions?

SFOPhD Apr 28, 2014 1:49 am


Originally Posted by Rusikusa (Post 22772105)
Just called to see availability for the cash and points for the end of May beginning of June in Seoul, London and Paris. There are zero availability. Is there a specific date or time when they open cash&points availability? What is the chances that they will open availability closer to the stay date? Any suggestions?

Each property sets their own availability. We don't have enough experience with each hotel and their practices to predict if/when/how each opens availability.

My suggestion, based on my experiences, is to presume that new availability will not open up.

txflyer77 Apr 28, 2014 7:04 pm

Just booked two nights in November at the GH Tokyo with P&C!

dsquared37 Apr 28, 2014 7:45 pm


Originally Posted by Rusikusa (Post 22772105)
Just called to see availability for the cash and points for the end of May beginning of June in Seoul, London and Paris. There are zero availability. Is there a specific date or time when they open cash&points availability? What is the chances that they will open availability closer to the stay date? Any suggestions?

On a few dates in late April (now passed) that I had inquired about C+P for Seoul the only hotel with availability was the GH. Neither the PH nor Incheon were on offer.

In this case I'd think the 3 cities you mention are well into high occupancy periods.

hailstorm Apr 29, 2014 3:58 pm


Originally Posted by vtgambler (Post 22781398)
I have consecutive stays coming up at the Grand Wailea, Andaz and Fairmont. All three have a 21 day cancellation policy noted on the confirmation. Only Andaz specifies a 2-night penalty for canceling. Unfortunately this may become an issue for me as there is an illness in the family.

I booked using Points + Cash. In the unlikely event we would have to cancel right before the stay, would the penalty be the P+C rate or the rack rate?


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