bumped down to Platinum????

Old Dec 31, 13, 7:45 pm
  #1  
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Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
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bumped down to Platinum????

My Diamond membership was set to expire 28 Feb 2015.....I log into my account today and now it says I'm only a Platinum....what gives? Anyone else see anything like that?
apolloms is offline  
Old Dec 31, 13, 9:24 pm
  #2  
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Join Date: May 2012
Location: Alki. Seattle, WA
Programs: WN~A List Pref, CP, Hyatt-Diamond, Hilton Diamond, ANT~a Dave Matthews Addiction thing
Posts: 723
Quick call to GP diamond....quicker than what you typed
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Old Dec 31, 13, 9:26 pm
  #3  
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Join Date: May 2007
Location: DEN
Programs: DL PM, Hyatt Diamond, SPG Plat, Hilton Diamond
Posts: 1,816
i did call, they said they had no idea, and would get back to me on Thursday.
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Old Jan 1, 14, 7:04 pm
  #4  
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Join Date: Jan 2010
Location: Calgary, Alberta
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Hyatt IT on their toes.. Ensuring those who didn't qualify for next year status get immediate notice?

Funny, I couldn't find my last year stay history logging in today. This is my first calendar changeover in the program. I assume its there but on a part of the website I failed to access. Hard to inventory and audit with information moving.
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Old Jan 1, 14, 7:15 pm
  #5  
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Join Date: Sep 2009
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If you look at your history of earning points, that goes back much more than a year, with dates given. You should be able to count from that, although you obviously need to watch out for free nights.
MSPeconomist is offline  

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