Last edit by: Stewie Mac
FAQ
Do points+cash bookings count toward earning elite status?
Yes. This includes "Diamond Trials" (in which customers with status at another hotel chain attempt to earn a match with Hyatt).
Does the cash portion of points+cash bookings earn points?
Yes, in the same manner as for paid stays.
Do points+cash bookings count toward current Hyatt promotions?
Yes, P+C stays will be treated as paid stays for purposes of bonus promotions.
Can confirmed suite upgrade certificates be used on points+cash bookings?
Yes. Now confirmed by Gold Passport Concierge here
Will points+cash bookings be exempt from resort fees & taxes?
No. P+C bookings will require the member to pay any applicable fees/taxes, just as with paid stays.
Do points+cash bookings count toward earning elite status?
Yes. This includes "Diamond Trials" (in which customers with status at another hotel chain attempt to earn a match with Hyatt).
Does the cash portion of points+cash bookings earn points?
Yes, in the same manner as for paid stays.
Do points+cash bookings count toward current Hyatt promotions?
Yes, P+C stays will be treated as paid stays for purposes of bonus promotions.
Can confirmed suite upgrade certificates be used on points+cash bookings?
Yes. Now confirmed by Gold Passport Concierge here
Will points+cash bookings be exempt from resort fees & taxes?
No. P+C bookings will require the member to pay any applicable fees/taxes, just as with paid stays.
New Hyatt Gold Passport Features Launching in January 2014
#106
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Wow, 100 points and I'm the first one to say these new program "benefits" are darn near worthless IMO. I'm a Diamond, so obviously I don't go more than 12 months without activity... changing it to 24 months - worthless. 20% off "rack" (call it what you like, it's an expensive rate by any name compared to discount rates) rate when I can instead get a cheaper AAA or corporate rate - worthless. C&P at redemption levels that aren't great, when I would just use points (I like taking "free" vacations) - worthless (for me).
I still like Hyatt the most - but today's changes do nothing to improve my feelings after the deval (which I was going to be fine with until I saw how steep a deval for aspirational properties it was).
I still like Hyatt the most - but today's changes do nothing to improve my feelings after the deval (which I was going to be fine with until I saw how steep a deval for aspirational properties it was).
Do not forget that many many former Diamond members left the Hyatt forum for good long before this round of devaluations.
For me it is also apparent that many posters did not really calculate the value of C+P..., jumping to conclusions too early.
What is really nice about Cat.7 now, is the pretty easy comparison between five years ago and today.
Park Hyatt Vendome or Milan a couple of yearsago: 15000 points (during a time when G2 bonus options were plentiful)
Park Hyatt Vendome or Milan 2014: 30000 points or 15000 points + $300
#107
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Higher discounts will be subject to more scrutiny in various reservation departments and there is no way that Hyatt will offer discounts of 20% systemwide on regular business days in places like Washington, Chicago or even Europe.
As pointed out yesterday, the SPG equivalent, Hot Escapes are not really hot and normally not available on regular business days.
I do not mind a steep discount on weekends, but again, one should not expect to save huge amounts of $$$
#108
Join Date: Jan 2008
Posts: 3,578
You are not the first one.
Do not forget that many many former Diamond members left the Hyatt forum for good long before this round of devaluations.
For me it is also apparent that many posters did not really calculate the value of C+P..., jumping to conclusions too early.
What is really nice about Cat.7 now, is the pretty easy comparison between five years ago and today.
Park Hyatt Vendome or Milan a couple of yearsago: 15000 points (during a time when G2 bonus options were plentiful)
Park Hyatt Vendome or Milan 2014: 30000 points or 15000 points + $300
Do not forget that many many former Diamond members left the Hyatt forum for good long before this round of devaluations.
For me it is also apparent that many posters did not really calculate the value of C+P..., jumping to conclusions too early.
What is really nice about Cat.7 now, is the pretty easy comparison between five years ago and today.
Park Hyatt Vendome or Milan a couple of yearsago: 15000 points (during a time when G2 bonus options were plentiful)
Park Hyatt Vendome or Milan 2014: 30000 points or 15000 points + $300
These "enhancements" are a whole lot of nothing. Personally I find the way they set the whole timing up even more insulting..."hey we know we laid down the screw to you, but look at this shiny little toy we gave you right after! Look look look!"
#109
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Wow, the tone of this thread has turned 180 degrees just within the last few hours.
I view the new enhancements as mostly positive. Of course we'll need to wait and see how the changes are actually implemented.
For example, if the Elite Rate is only offered when lower rates are readily available, then it's no bargain. We also don't know (yet) if the Elite Rate will be prepaid.
Clearly, the announcement was designed to please the frequent guests. Hopefully the implementation will carry that same idea forward. It would seem really dumb if they announced an enhancement for their most frequent guests but then administered that feature so as to run off the very customers they were aiming at.
The cash + points is a great benefit. I use the same kind of benefit all the time at other hotel chains.
Hopefully, instead of condemning the program before it even starts, we can at least give them a chance to make good on the promises. Again, I see the new benefits as "mostly" enhancements.
Having played the travel game for several decades, I tend to cringe whenever companies announce changes for the new year. In this case, we actually fared well. It could have been far worse.
I view the new enhancements as mostly positive. Of course we'll need to wait and see how the changes are actually implemented.
For example, if the Elite Rate is only offered when lower rates are readily available, then it's no bargain. We also don't know (yet) if the Elite Rate will be prepaid.
Clearly, the announcement was designed to please the frequent guests. Hopefully the implementation will carry that same idea forward. It would seem really dumb if they announced an enhancement for their most frequent guests but then administered that feature so as to run off the very customers they were aiming at.
The cash + points is a great benefit. I use the same kind of benefit all the time at other hotel chains.
Hopefully, instead of condemning the program before it even starts, we can at least give them a chance to make good on the promises. Again, I see the new benefits as "mostly" enhancements.
Having played the travel game for several decades, I tend to cringe whenever companies announce changes for the new year. In this case, we actually fared well. It could have been far worse.
#110
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
But to expect Hyatt to forgo possibly millions in revenue? We do want to avoid a unsustainable model that would result in unwanted enhancements to the program, don't we?
#111
Join Date: Nov 2006
Location: Chicago, IL
Programs: AA EXP & AAirpass, Hyatt Courtesy Card, SPG Platinum
Posts: 991
20% off the Daily Rate if offered with similar frequency as AAA/Costco would be a great feature. Time will tell. By the way, the Daily Rate is nowhere near "rack". In my experience, AAA rates typically are closer to a 10% discount and more generous corporate discounts are not available to the general public.
SPG Hot Escapes is a pre-paid non-changeable product that is available at select properties and can only be booked on select days and only up to 6 weeks out. It really isn't comparable to this new Hyatt benefit.
SPG Hot Escapes is a pre-paid non-changeable product that is available at select properties and can only be booked on select days and only up to 6 weeks out. It really isn't comparable to this new Hyatt benefit.
Wow, 100 points and I'm the first one to say these new program "benefits" are darn near worthless IMO. I'm a Diamond, so obviously I don't go more than 12 months without activity... changing it to 24 months - worthless. 20% off "rack" (call it what you like, it's an expensive rate by any name compared to discount rates) rate when I can instead get a cheaper AAA or corporate rate - worthless. C&P at redemption levels that aren't great, when I would just use points (I like taking "free" vacations) - worthless (for me).
I still like Hyatt the most - but today's changes do nothing to improve my feelings after the deval (which I was going to be fine with until I saw how steep a deval for aspirational properties it was).
I still like Hyatt the most - but today's changes do nothing to improve my feelings after the deval (which I was going to be fine with until I saw how steep a deval for aspirational properties it was).
#112
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Clearly, the announcement was designed to please the frequent guests. Hopefully the implementation will carry that same idea forward. It would seem really dumb if they announced an enhancement for their most frequent guests but then administered that feature so as to run off the very customers they were aiming at.
9. Jeff Zidell stated Hyatt wants to create “true loyalty, not operate a profit center.” He commented the credit card has increased loyalty. “In addition, we want to maintain a very compelling and competitive award chart, which comes under pressure if you flood the market with a lot of additional points.” -
http://boardingarea.com/loyaltytrave....n1Ai5edX.dpbs
Considering the Blablabla bubbles he is creating, he could also work for P&G
#113
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Classic carrot and stick. Some may see it as a very big stick and a very small carrot, depending on individual circumstances. The 20% discount is not likely to placate those who already have favourable corp rates, and a lot of people have been doubting how widely it will be available, but I'm keeping my fingers crossed. Being selfish, I would have liked to see a few more Diamond-specific enhancements. I was Plat for more than 20 years and know how easy it is to maintain, but to stay Diamond I have to concentrate all of my stays (all leisure and self paid) on Hatt.
I think you will hear the most vocal complaints from those who pay the least, yet demand the most.
I think you will hear the most vocal complaints from those who pay the least, yet demand the most.
#114
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,088
More Thoughts
Before we tar and feather the Hyatt GP corporate team (though it sounds like good holiday fun) Awesome stress reduction
How about we all see the availability of Cash and Points as well as see how the elite member’s rate works and if it performs nicely?
In my early assessment I think Hyatt has created opportunity for many of us albeit with a serious devaluation in tow especially in premium properties
One of the things I tried to convey to Hyatt management long ago was that booking options were too limited.
This opens the door with Cash and Points and the elite member rate.Which should work and be helpful in a number of circumstances
My understanding from my contact at Hyatt is the elite members rate will be fully refundable unless the hotel has a special condition
in place based on an event which would apply to all rates booked in that case
Right now when I input the 15% discount promotional code on some random Hyatt Place properties it works out to be the same as the AAA rate
My guess is the elite members rate would drop an additional 5% on average
In international locations presuming this elite member rate is available this may or may not be more significant as AAA is typically not available
In the Domestic North American properties one should reasonably be able to save substantially
Key Discount focal points to consider North America
•5% elite member discount 20 percent in writing
• 10% on Hyatt Gift card promotions (Milepoint) and seasonal offers where Up to 7 k total may be purchased)
• 2% e-bates rebate when booked through their portal
That's a 17% savings more typically staying at every North America Hyatt Hotel in my eyes
And up to 22% if the Hyatt gift cards are charged to the American Express Open Network card (sorry international members don't stone me!)
What Hotel company in the world offers that kind of opportunity for guests and reward them fair enough with points or miles and sometimes additional year round promotions?
Not to mention the overall recognition of current GP elite benefits
I realize Hyatt isn't as generous as the good old G bonus/Faster Free Nights days but to their credit they have opened the door
to other opportunities and greater flexibility in both earning and redeeming.Good or bad and I’m feeling reasonably optimistic here
I say let’s all give it the best foot forward and then if it’s all a flop and failure we can go back to tar and feathering of all those responsible
How about we all see the availability of Cash and Points as well as see how the elite member’s rate works and if it performs nicely?
In my early assessment I think Hyatt has created opportunity for many of us albeit with a serious devaluation in tow especially in premium properties
One of the things I tried to convey to Hyatt management long ago was that booking options were too limited.
This opens the door with Cash and Points and the elite member rate.Which should work and be helpful in a number of circumstances
My understanding from my contact at Hyatt is the elite members rate will be fully refundable unless the hotel has a special condition
in place based on an event which would apply to all rates booked in that case
Right now when I input the 15% discount promotional code on some random Hyatt Place properties it works out to be the same as the AAA rate
My guess is the elite members rate would drop an additional 5% on average
In international locations presuming this elite member rate is available this may or may not be more significant as AAA is typically not available
In the Domestic North American properties one should reasonably be able to save substantially
Key Discount focal points to consider North America
•5% elite member discount 20 percent in writing
• 10% on Hyatt Gift card promotions (Milepoint) and seasonal offers where Up to 7 k total may be purchased)
• 2% e-bates rebate when booked through their portal
That's a 17% savings more typically staying at every North America Hyatt Hotel in my eyes
And up to 22% if the Hyatt gift cards are charged to the American Express Open Network card (sorry international members don't stone me!)
What Hotel company in the world offers that kind of opportunity for guests and reward them fair enough with points or miles and sometimes additional year round promotions?
Not to mention the overall recognition of current GP elite benefits
I realize Hyatt isn't as generous as the good old G bonus/Faster Free Nights days but to their credit they have opened the door
to other opportunities and greater flexibility in both earning and redeeming.Good or bad and I’m feeling reasonably optimistic here
I say let’s all give it the best foot forward and then if it’s all a flop and failure we can go back to tar and feathering of all those responsible
Last edited by 777 global mile hound; Nov 19, 2013 at 11:06 am
#115
Join Date: Jan 2008
Posts: 3,578
Before we tar and feather the Hyatt GP corporate team (though it sounds like good holiday fun) Awesome stress reduction
How about we all see the availability of Cash and Points as well as see how the elite member’s rate works and if it performs nicely?
In my early assessment I think Hyatt has created opportunity for many of us albeit with a serious devaluation in tow especially in premium properties
One of the things I tried to convey to Hyatt management long ago was that booking options were too limited.
This opens the door with Cash and Points and the elite member rate.Which should work and be helpful in a number of circumstances
My understanding from my contact at Hyatt is the elite members rate will be fully refundable unless the hotel has a special condition
in place based on an event which would apply to all rates booked in that case
Right now when I input the 15% discount promotional code on some random Hyatt Place properties it works out to be the same as the AAA rate
My guess is the elite members rate would drop an additional 5% on average
In international locations presuming this elite member rate is available this may or may not be more significant as AAA is typically not available
In the Domestic North American properties one should reasonably be able to save substantially
Key Discount focal points to consider North America
•5% elite member discount 20 percent in writing
• 10% on Hyatt Gift card promotions (Milepoint) and seasonal offers where Up to 7 k total may be purchased)
• 2% e-bates rebate when booked through their portal
That's a 17% savings more typically staying at every North America Hyatt Hotel in my eyes
And up to 22% if the Hyatt gift cards are charged to the American Express Open Network card (sorry international members don't stone me!)
What Hotel company in the world offers that kind of opportunity for guests and reward them fair enough with points or miles and sometimes additional year round promotions?
Not to mention the overall recognition of current GP elite benefits
I realize Hyatt isn't as generous as the good old G bonus/Faster Free Nights days but to their credit they have opened the door
to other opportunities and greater flexibility in both earning and redeeming.Good or bad and I’m feeling reasonably optimistic here
I say let’s all give it the best foot forward and then if it’s all a flop and failure we can go back to tar and feathering of all those responsible
How about we all see the availability of Cash and Points as well as see how the elite member’s rate works and if it performs nicely?
In my early assessment I think Hyatt has created opportunity for many of us albeit with a serious devaluation in tow especially in premium properties
One of the things I tried to convey to Hyatt management long ago was that booking options were too limited.
This opens the door with Cash and Points and the elite member rate.Which should work and be helpful in a number of circumstances
My understanding from my contact at Hyatt is the elite members rate will be fully refundable unless the hotel has a special condition
in place based on an event which would apply to all rates booked in that case
Right now when I input the 15% discount promotional code on some random Hyatt Place properties it works out to be the same as the AAA rate
My guess is the elite members rate would drop an additional 5% on average
In international locations presuming this elite member rate is available this may or may not be more significant as AAA is typically not available
In the Domestic North American properties one should reasonably be able to save substantially
Key Discount focal points to consider North America
•5% elite member discount 20 percent in writing
• 10% on Hyatt Gift card promotions (Milepoint) and seasonal offers where Up to 7 k total may be purchased)
• 2% e-bates rebate when booked through their portal
That's a 17% savings more typically staying at every North America Hyatt Hotel in my eyes
And up to 22% if the Hyatt gift cards are charged to the American Express Open Network card (sorry international members don't stone me!)
What Hotel company in the world offers that kind of opportunity for guests and reward them fair enough with points or miles and sometimes additional year round promotions?
Not to mention the overall recognition of current GP elite benefits
I realize Hyatt isn't as generous as the good old G bonus/Faster Free Nights days but to their credit they have opened the door
to other opportunities and greater flexibility in both earning and redeeming.Good or bad and I’m feeling reasonably optimistic here
I say let’s all give it the best foot forward and then if it’s all a flop and failure we can go back to tar and feathering of all those responsible
#116
Join Date: Sep 2012
Location: Chicago
Programs: UA, AA, Delta, HGP Diamond, HH Gold, Marriott, CC Gold, SPG
Posts: 154
Right now when I input the 15% discount promotional code on some random Hyatt Place properties it works out to be the same as the AAA rate
My guess is the elite members rate would drop an additional 5% on average
In international locations presuming this elite member rate is available this may or may not be more significant as AAA is typically not available
In the Domestic North American properties one should reasonably be able to save substantially
My guess is the elite members rate would drop an additional 5% on average
In international locations presuming this elite member rate is available this may or may not be more significant as AAA is typically not available
In the Domestic North American properties one should reasonably be able to save substantially
So that's why the difference is not that much. But like you mentioned the elite offer will be huge for International destinations.
#118
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,909
But until 3-5 years ago didn't have any credit cards to sign up for and claim multiple 50K bonuses.
Things don't stand still for better or worse. The only relevant thing is how Hyatt now stacks up against other chains. I still take Hyatt but YMMV of course.
#119
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,916
Here's what the lowest available revenue rate would have to be if you value your points at 1.5cpp:
1 5,000 2,500 + $50 USD --> $87.50
2 8,000 4,000 + $55 USD --> $115.00
3 12,000 6,000 + $75 USD --> $165.00
4 15,000 7,500 + $100 USD --> $212.50
5 20,000 10,000 + $125 USD --> $275.00
6 25,000 12,500 + $150 USD --> $337.50
7 30,000 15,000 + $300 USD --> $525.00
Don't get me wrong; I am glad that Hyatt introduced this option. It's not nearly as bad as the complete sucker bet SPG's C&P has become (where the typical experience these days is that C&P is only available when the cash component is almost the same as, or in some cases more than, revenue rates). However, IMO in most cases of normal demand (which is likely the only time C&P is available anyways), Hyatt C&P will be appealing only because (a) it makes staying at certain high-end properties possible, for which one might not normally pay either cash or points, and (b) it lets you use a suite upgrade certificate at some desirable properties. For instance, I would not pay $500 cash for a night at Hakone, nor would I part with 22k (soon 25k) points for a standard room. But I would consider paying 12.5k+$150 for a suite. So if you do the math, C&P may rarely be stellar actual value, but I can imagine many scenarios where it is good perceived value.
#120
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Yet, if they are also considered "eligible" stays, it would make sense that the Diamond suite upgrades would be applicable.
Did I miss something definitively clarifying this one way or the other?