Last edit by: switchyj
Few handy links:
E-concierge website (also includes spa, activities & add-ons prices).
https://loscabosziva.hyatte-concierge.com/
Playa resort website (often has different offers/promotions that are not mentioned on Hyatt website + more details about the hotel rooms, amenities & activities)
http://www.playaresorts.com/Hyatt-Ziva-Los-Cabos
Hotel official website
http://loscabos.ziva.hyatt.com/en/hotel/home.html
Facebook page (they post every other day on it)
https://www.facebook.com/HyattZivaLosCabos
Tripadvisor page
http://www.tripadvisor.com/Hotel_Review-g152516-d469312
E-concierge website (also includes spa, activities & add-ons prices).
https://loscabosziva.hyatte-concierge.com/
Playa resort website (often has different offers/promotions that are not mentioned on Hyatt website + more details about the hotel rooms, amenities & activities)
http://www.playaresorts.com/Hyatt-Ziva-Los-Cabos
Hotel official website
http://loscabos.ziva.hyatt.com/en/hotel/home.html
Facebook page (they post every other day on it)
https://www.facebook.com/HyattZivaLosCabos
Tripadvisor page
http://www.tripadvisor.com/Hotel_Review-g152516-d469312
Hyatt Ziva Los Cabos REVIEW-MASTER THREAD
#661
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,859
It’s very unfortunate that you didn’t take a few pictures. I believe you, of course, but it would make a complaint to Hyatt so much easier (picture >> 1000 words). I wonder if you can find some online (TripAdvisor?) from guests who stayed there pre-renovation.
#662
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,904
I agree. I think the OP made it hard on himself. He should have taken some pictures.
#663
Join Date: Aug 2013
Location: Isle of Man/East Palo Alto
Programs: AA - CK/Airpass
Posts: 1,046
FWIW I had a close friend go through a similar issue at this same property. Hyatt did end up reimbursing the instruments used/money spent for upgrades (I’ll confirm exactly which and come back) but it took a few weeks and seemed spurred by the hotel eventually backing down from their narrative that differed from her’s; this only happened after she painstakingly put together a play-by-play of her conversations with staff and shared appropriate photo and audiovisual proof.
Good luck.
Good luck.
#664
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
Considering booking here for a few nights on points, 2 adults and one 7 year old, what is the additional cost for child on points / cash?
Also how does this compare to the nearby Zoetry Hotel?
Also how does this compare to the nearby Zoetry Hotel?