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-   -   Andaz Maui REVIEW - MASTER THREAD (https://www.flyertalk.com/forum/hyatt-world-hyatt/1499414-andaz-maui-review-master-thread.html)

Boraxo Feb 15, 2019 9:33 am


Originally Posted by iahphx (Post 30775905)
I'm not a huge fan of award stays at ultra-expensive resorts with no perks. As a mere "Explorist," I thought I could get some lounge access and breakfast by redeeming one of my four annual Lounge Access Certificates. But Hyatt says there's no lounge at the Andaz, so they can't do anything for me. That kind of sucks. I'm wondering if I'd be better off at the Hyatt Regency in Kaanapali where I could use my certificate. I know that property is older, but with the benefits, would I have a better stay? FWIW, I've recently stayed at the W-A Grand Wailea, so I'm not necessarily opposed to a change in scenery.

I find Hyatt Regency Kanaapali takes good care of Explorist fka Plat, always got an upgraded room with an ocean view and lounge access (now with cert) and the lounge is one of the better ones in the USA.

Thag being said we won’t be staying there again for the reasons stated in the master thread, just can’t deal with the base crowd anymore at the pool. Unless free breakfast is a must have item I would go with the Andaz.

canyonleo Feb 15, 2019 9:41 am


Originally Posted by iahphx (Post 30780035)

One thing that did factor into our thinking was the fact that, from the Andaz, you can easily walk to the Island Gourmet Market and get a very pleasant breakfast for about $8, It's certainly no Andaz breakfast, but still. That said, on principle, it does make me a bit unhappy that our Explorist status gets us basically nothing at the hotel. That seems wrong.


Is the Island Gourmet the convenience "adjacent" to the mall? If so, don't sleep on the convenience store in the Andaz lobby as I noted (although it will be slightly more expensive, it's more, ah, convenient).


Note, the best Kehei breakfast IMO was Grindz 808, but they closed (the one in Lahaina is still great) and is now a Thai restaurant.

josephstern Feb 15, 2019 11:42 am

For a decent off-property breakfast or lunch, you should try "The Market":

https://goo.gl/maps/vnEBNyXVgSz

It's on the first floor below Monkeypod (which I find to be declining in quality). So, maybe not as walkable (although, for some, it's a nice walk), but a better value for quality food.

dval44 Feb 16, 2019 10:16 am

Hey Everyone! New to this thread as I've been looking to book my parents here on points. 3 quick questions and a comment if you don't mind:

1. I was shocked to see plenty of points availability at this property for the coming months. I've read blogs complaining, but immediately saw points availability for weekends in March, 3-4 nights in April. Really didn't expect that! Not every day, obviously, but I am seeing plenty!

2. Is it possible to pay for cash upgrades on a points booking like the PH Maldives? In other words, book for 25,000 points then use cash to get a better room?

3. Is the resort fee + parking fee charged for non-elite points bookings?

4. Anyone have experience with using Hyatt Prive at this property, and is it worth it?

Thanks!

KristenNix Feb 16, 2019 10:54 am


Originally Posted by dval44 (Post 30786102)
4. Anyone have experience with using Hyatt Prive at this property, and is it worth it? Thanks!

Hyatt Privé will add value and include full daily breakfast for 2 guests per room, $100 Resort Credit, and a possible upgrade based on availability. There is also a 6th night free offer that is available through Prive (valid for stays between April 01, 2019 - December 20, 2019). It is one of my favorite resorts on Maui.

antonius66 Feb 16, 2019 2:39 pm


Originally Posted by dval44 (Post 30786102)
Hey Everyone! New to this thread as I've been looking to book my parents here on points. 3 quick questions and a comment if you don't mind:

1. I was shocked to see plenty of points availability at this property for the coming months. I've read blogs complaining, but immediately saw points availability for weekends in March, 3-4 nights in April. Really didn't expect that! Not every day, obviously, but I am seeing plenty!

2. Is it possible to pay for cash upgrades on a points booking like the PH Maldives? In other words, book for 25,000 points then use cash to get a better room?

3. Is the resort fee + parking fee charged for non-elite points bookings?

4. Anyone have experience with using Hyatt Prive at this property, and is it worth it?

Thanks!

Award rates going up here, that's probably why availability is better.
​​​​​​

WantOnlinePoker Feb 16, 2019 3:19 pm


Originally Posted by antonius66 (Post 30786866)
Award rates going up here, that's probably why availability is better.
​​​​​​

Not sure I follow you there, the rate hasn't gone up yet. If anything, I'd expect availability to get worse as people lock in stays at the lower rate. Availability would improve later after the rate has already gone up.

ronbo83 Feb 17, 2019 7:43 am


Originally Posted by antonius66 (Post 30786866)
Award rates going up here, that's probably why availability is better.
​​​​​​

I was price checking my 8 night award stay coming up in June which of course is two three night stays plus a two night stay for their silly 3 night award rule and noticed the hotel offered me 8 straight nights for an award stay. Have never seen that at this hotel and even more surprised they are offering it in the middle of summer. Maybe something has changed with the award booking rules at this property?

Colin Feb 17, 2019 8:46 am

summer is low season

777 global mile hound Feb 17, 2019 12:23 pm


Originally Posted by ronbo83 (Post 30788769)


I was price checking my 8 night award stay coming up in June which of course is two three night stays plus a two night stay for their silly 3 night award rule and noticed the hotel offered me 8 straight nights for an award stay. Have never seen that at this hotel and even more surprised they are offering it in the middle of summer. Maybe something has changed with the award booking rules at this property?

Congrats on finding space!
One can only hope this is the new reasonably improved Hyatt/Andz Maui going forward ^
And if so while I look at my Lifetime Titanium Status with Bonvoy and LT Hilton Diamond status as well as some select others
I could put more value on Hyatt's point currency if so
It would be all that more reason to keep the lions share of my business with Hyatt.
At the end of the day though I get a 75% bonus with Marriott on all revenue stays compared to Hyatt's 30%
Its about the strength of the currency and having the availability of the award to book to justify my overall total business
That's why today I rarely fly American Airlines though a Lifetime Platinum
They made awards at Saver Levels so near impossible to book that their mile currency seems valueless on their own metal typically

Colin Feb 17, 2019 1:07 pm

i’ll miss the games when every kettle w/ Chase points pounces easily on the few standard rooms

WantOnlinePoker Feb 17, 2019 1:47 pm

Based on some initial testing, it looks like the 3-night points availability limitation is still in effect, but they've added availability for 6+ nights as well. It simplifies things for longer stays but 1-2 or 4-5 night stays will still require some games with modifying 3 or 6 night bookings after the fact.

UA-NYC Feb 18, 2019 12:44 am

A bit OT, but have been going to Maui the past 5 years every Xmas/NYE, and I do think the Andaz has some of the best restaurants on the island. You definitely pay for them, but if you are going to be paying for semi-overpriced hotel / tourist property meals generally, Ka'Ana Kitchen / Morimoto are two of the best IMO.

boolean64 Feb 18, 2019 9:56 am


Originally Posted by ronbo83 (Post 30788769)


I was price checking my 8 night award stay coming up in June which of course is two three night stays plus a two night stay for their silly 3 night award rule and noticed the hotel offered me 8 straight nights for an award stay. Have never seen that at this hotel and even more surprised they are offering it in the middle of summer. Maybe something has changed with the award booking rules at this property?

This always seems to be a moving target, but when I booked about a month ago, three night and eight night stays were plentiful...it was the 4-7 night stays that were blacked out.

josephstern Feb 18, 2019 10:34 am


Originally Posted by UA-NYC (Post 30791572)
A bit OT, but have been going to Maui the past 5 years every Xmas/NYE, and I do think the Andaz has some of the best restaurants on the island. You definitely pay for them, but if you are going to be paying for semi-overpriced hotel / tourist property meals generally, Ka'Ana Kitchen / Morimoto are two of the best IMO.

Not OT at all - this is the main property thread.

Also, I fully agree. It's almost a bit annoying, in a weird way, because I kinda like going in to town or to another hotel for dinner, but they just aren't typically in the same league.


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