myperks

There you have it folks. Standard room classification but at club room pricing… I guess some people will call that progress and defend away . Might as well keep it at club room classification and call it a day.

(hopefully this is just another classification error and they just reclassify some rooms “premium” rooms into standard rooms and call it a day. Even one or two rooms a la Andaz Maui would probably satisfy Hyatt terms)

myperks

i actually don’t see a problem with them “renovating” all the standard rooms as hopefully it’s for the better going forward.

so one of the following will happen:

(1) the property tells Hyatt they are not going to participate in standard room redemption pricing (and Hyatt accepts it) (which is the current state and not transparent),

(2) management reclassify some “premium rooms” internally to standard rooms as a temporary measure to satisfy Hyatt requirements for standard room redemption pricing (if required) AND charge standard redemption rates based on current Hyatt award chart. (This is probably the easiest to do internally, just change some room types from view or deluxe to no view, even though it has a view)

(3) go back to club pricing for the “premium room” and offer some sort of concession similar to what a typical club room would get such as breakfast and/or lounge drinks.

(4) World of Hyatt creates a new award pricing chart for premium rooms. I’m sure lots of properties would love to see this option.

Not this we only have “premium rooms” available so we will dump it into standard room categorization but still charge club prices nonsense.

again, I believe there is a disconnect between the property and the World of Hyatt on categorization availability and pricing in accordance with current award charts. Not the end of the world.

(and this is my upper category go to property in Paris for redemption. Better than the PH in my books.)(the company will only pay for Etoile if I want it to be Hyatt)

GUWonder

This is not a good development for Hyatt customers in the main. It is a sign that the property management feel comfortable to play games to frustrate the number of award bookings they get, don’t want to stop it anytime soon, and think they won’t be made to stop it.

And as long as Hyatt allows this, the more likely it means a further devaluation of Hyatt points since Hyatt would eventually have even more properties doing this kind of thing and may even be facilitating this kind of thing happening more in the years ahead.

UA-NYC

You seem to miss the (repeated) points about the hotel having less than normal rooms available for sale. And I have posted, verbatim, my conversations with the hotel GM here (good luck getting that with Marriott, no matter how you try). Unless you have conclusive proof that literally they are lying about how many rooms they are selling, you are just trolling talking about "puppets" here (even though I and many other Hyatt loyalists clearly have outlined weaknesses in that is still the best loyalty program around).

Kirk T

Not about playing award availability, but I've noticed a category of Premium Award room at the Resort at Squaw Creek, prices in between the standard room and the standard suite. It happens so that for Squaw Creek, the premium award actually includes some suites, which looks like a good redemption. Just FYI.

myperks

you can’t stand that the facts are not on your side.

there is no premium room awards in the World of Hyatt program. Not sure what not to understand. I get it’s a premium room and “may” warrant extra $$ or points, but under the current program, there is no precedence to even do this, which leads to potential variable/dynamic pricing at a room type level (which in my mind could include premium room pricing), and not just at this property going forward. If I was Andaz Maui, I would jump on premium room pricing at standard award classification. Reclassification across the board.

for the record, you brought Marriott into the conversation. With you it’s always about how bad Marriott is. Everyone gets it, you hate Marriott. Move the heck on.

i do have to give you credit, you are consistent in your love affair with hyatt and hatred of Marriott. Kudos.

beachfan

This is what Hilton did, Balkanized what was a reasonable standard room category into a few.? Say floors 1-8 in a 16 floor hotel were standard.

Then the standard rooms become floors 1-2 and what was before just not a bad room is now a premium. Difference so far is degree; Hilton charges triple once you get out if standard category.

Before remodel, was there a price differential between standard and view? Is a view room more than a second floor at the HdL?

Kacee

I would assume so, but you can't tell because they're not currently selling the base rooms.

Deez Nutz

Why would Andaz Maui care how many points are needed for one of their rooms? Isn't their reimbursement unrelated to the point price?

myperks

within the same room category level, maybe they are paid the same, not sure (ie non peak versus standard versus peak)

but club, standard suites and premium suites awards get a (slight) bump in reimbursement. Why would the hotel ever offer club or suite awards if it’s the same reimbursement rate as standard (even though the incremental reimbursement may not be as high as revenue rate differentials).

the problem with what HdL opens the door to “premium” room classification and increased rates and spread to other properties. If I was say Park Hyatt Paris, I’ll take my standard rooms out of service and place only view rooms for premium redemption. I guess Etoile is playing this as well but since they actually have a club, club pricing apply and legitimate.

beachfan

it would require a significant price difference for it to be commensurate with the price fifferd tail. I’d bet the price difference before was maybe 20-30 euros I.e, 10% or less.

Deez Nutz

Right, but you said they would jump at being able to charge premium room points while designating the rooms as Standard Awards. Wouldn't they need to call them something premium (club, suite) to get that higher reimbursement? I'm just not seeing the advantage to the hotel for the point price to be higher if it is still considered a Standard Award.

Kacee

Yep. We don't know the internal details, but if the rooms are classified and reimbursed as Standard awards, the only benefit to the hotel of the higher price in points is they are less likely to be booked as awards.

myperks

the assumption is that charging more points (even if under standard awards, which is what HdL is doing right now) is that they get slightly (more) in reimbursements. Club awards, standard suites, and premium suite awards apparently get some incremental reimbursement from Hyatt and what HdL is charging right now is the club rate for a non-club room.

i get that HdL is going through “renovation” and all standard rooms are out of commission. The bigger issue here is that the property can introduce “premium rooms” under standard award category while charging something higher than the standard room pricing per the CURRENT award pricing charts. It’s all good if there was in fact a premium room award chart or even a variable redemption based on room type. If WoH is going down that route, fine. This practice is probably gonna to happen in the future anyways.

some people don’t see this as an issue and so be it.

Fly Me To The Moon

I was lucky to snag a base room on points for Chinese New Year 2023. Will be staying for three nights at 29K+29K+25K = 83K points. I guess this was before the hotel took the base rooms out of inventory. Then, successfully applied a suite upgrade cert to the reservation.

I wonder what room I would be given if I withdraw the suite upgrade, but still kept the booking for the base room?