Suite Upgrade using Points
Jan 5, 2013 | 11:43 am
#16
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,025
You used to be able to upgrade to a suite using points on a BRG because it books as daily rate. However, recently this is no longer allowed.
Jan 5, 2013 | 7:58 pm
#17
Join Date: Jan 2009
Location: BKK
Posts: 6,741
I would certainly hope these upgrades couldn't be applied to any type of discounted rate. Even at the daily rate these constitute a tremendous discount at many properties.
Point upgrades are by far the single feature of the program I value most. I don't have access to a lot of corporate rates, so tend to pay the daily rate for most Hyatt stays anyway. In my view suite upgrades are a good deal for the properties as they often sway my business to high-end Hyatt properties when I would otherwise choose a different hotel.
Point upgrades are by far the single feature of the program I value most. I don't have access to a lot of corporate rates, so tend to pay the daily rate for most Hyatt stays anyway. In my view suite upgrades are a good deal for the properties as they often sway my business to high-end Hyatt properties when I would otherwise choose a different hotel.
Jan 8, 2013 | 10:25 am
#19
Join Date: Oct 2009
Location: Perth, Australia
Programs: Hilton Diamond, QFF WP, Velocity Gold
Posts: 661
Just wanted to see everyone's experience using these upgrades:
1) Is the upgrade bookable as long as it shows a suite on the "daily rate" section? Sometimes there are suites for the packages, and not for sale on the "daily rate" on hyatt.com, and customer service have not been able to see these..
2) I've had a few occasions where I have done this at the front desk at check-in. What is everyone else's experience? Grand Hyatt Tokyo specifically refused to do it a couple of times. (With grand suite king available on the website)
Either way, it's a great benefit. Especially at the Japan hyatts where suites are often 3x or more than the daily rate
1) Is the upgrade bookable as long as it shows a suite on the "daily rate" section? Sometimes there are suites for the packages, and not for sale on the "daily rate" on hyatt.com, and customer service have not been able to see these..
2) I've had a few occasions where I have done this at the front desk at check-in. What is everyone else's experience? Grand Hyatt Tokyo specifically refused to do it a couple of times. (With grand suite king available on the website)
Either way, it's a great benefit. Especially at the Japan hyatts where suites are often 3x or more than the daily rate
Jan 8, 2013 | 10:31 am
#20
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,733
No, just because the suite is listed as available for the Hyatt Daily Rate does not mean that the suite is available for upgrade with points. Suite Upgrades via any mechanism (Diamond, points, e-Standby, etc.) are capacity controlled. You must call to check availability of an upgrade by a specific mechanism.
Feb 28, 2013 | 3:20 pm
#21
Suspended
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Can lurker confirm this? Deavlues the BRG guarantee for sure.
Feb 28, 2013 | 4:23 pm
#22
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,733
Feb 28, 2013 | 5:23 pm
#24
Join Date: Feb 2011
Location: LAX
Programs: HHonor Dia, Marriott Plat, Hyatt Explorist, IHG Diamond
Posts: 551
How about FHR rate? Some nice Hyatt properties are FHR.
(FHR rate usually are BAR/Daily Rate anyway)
Anyone have experienced?
Don't you automatically got club access if you stay in suite?
(FHR rate usually are BAR/Daily Rate anyway)
Anyone have experienced?
Don't you automatically got club access if you stay in suite?
Feb 28, 2013 | 6:27 pm
#25
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,301
Feb 28, 2013 | 6:42 pm
#26
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy Titanium (LTG), IHG Amb, OW Sapphire
Posts: 1,675
Does this work for ALL Hyatt properties? I mean, usually for special rates or upgrades, there are always a few properties which are the exception, notoriously the PH Maldives.
Anyone successfully upgraded with points for a suite at that specific property?
Anyone successfully upgraded with points for a suite at that specific property?
Mar 1, 2013 | 7:25 am
#27
Moderator: LGBTQ+ Travel & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,301
AFAIK all the rooms are villas / suites at that property (only difference being location) so there is no suite upgrades applicable of any type at the location.
Mar 1, 2013 | 8:16 am
#28
Join Date: Sep 2004
Location: Southern Bavaria, Germany
Programs: LH Blue, BA Blue, Hyatt Gold
Posts: 1,517
You can find the detailed info for each room category within the Hyatt website.
Go to the hotel of your choice
-> Rooms and suites
-> Click on the suite description
Should deliver something like that:
(Description of the entry level/smallest suite)
Text: "Access to Regency Club lounge included"
Or just ask the hotel where you will use the upselling instrument.
Hope this helps. And enjoy your stay.
Mar 1, 2013 | 9:01 am
#29
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PLAT,PP,J6,FB,EY,LH,SQ,HH Gld,Hyatt Disc,Marriott Plat,IHG Plat
Posts: 11,030
Mar 6, 2013 | 7:55 am
#30
Join Date: Nov 2000
Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
Posts: 5,482
AFAIK you only need to use one upgrade "instrument" (like the 6,000 GP points) to upsell your room to one of the suites. At most hotels the suites have access to the Grand Club/Regency Club.
You can find the detailed info for each room category within the Hyatt website.
Go to the hotel of your choice
-> Rooms and suites
-> Click on the suite description
Should deliver something like that:
(Description of the entry level/smallest suite)
Text: "Access to Regency Club lounge included"
Or just ask the hotel where you will use the upselling instrument.
Hope this helps. And enjoy your stay.
You can find the detailed info for each room category within the Hyatt website.
Go to the hotel of your choice
-> Rooms and suites
-> Click on the suite description
Should deliver something like that:
(Description of the entry level/smallest suite)
Text: "Access to Regency Club lounge included"
Or just ask the hotel where you will use the upselling instrument.
Hope this helps. And enjoy your stay.
Unfortunately this is not true in NA, there a suite does not include club access.