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Old Jul 27, 2003 | 9:41 am
  #1  
Pittspilot
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Join Date: Feb 2003
Location: Chapel Hill, NC
Programs: Marriott, AA, United, BA,
Posts: 18
GP Web site
I recently joined GP (after many, many years away). The Boston hotel gave me one number and a card arrived in the mail whilst I was gone with another.

The web site sent me a PIN via email that doesn't work with either number! I can't see a way to contact GP via email and their web site is, to say the least, weird.

Any advice?????
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Old Jul 27, 2003 | 10:23 pm
  #2  
Tummy
20 Years on Site
 
Join Date: Sep 2002
Location: ATL
Posts: 3,219
I think you should call them.
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Old Jul 28, 2003 | 8:48 am
  #3  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Dear Pittspilot,

Please accept my apologies for any confusion you are encountering on the Gold Passport Web-site. If you would like to contact me directly I am sure that we can correct your problem. I can be reached via e-mail at mailto:[email protected][email protected]</A> or via phone at 402-537-6824.

I look forward to assisting you.

Best Regards,

Julia Moore
Gold Passport Internet Concierge
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Old Jul 28, 2003 | 9:17 am
  #4  
Beckles
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Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,619
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Pittspilot:
I can't see a way to contact GP via email and their web site is, to say the least, weird.
</font>
On the very front page of the Gold Passport Website, even before you login, is a link that says "Contact Us" that allows you to contact them by email.
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