Hyatt Regency Maui Resort and Spa REVIEW - MASTER THREAD
Feb 28, 2018, 10:44 pm
#1412
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Has anybody tried to use an Explorist upgrade certificate for club access when staying at the hotel on a timeshare preview rate?
Mar 1, 2018, 5:30 am
#1413
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
I haven't tried - I'm not yet an Exp - but I think it would be difficult because your room reservation doesn't appear on hyatt.com. I booked a July stay a few weeks ago and neither HR Maui or the WoH call centers see it in their system. I have rooms booked around my timeshare stay and I want to link the reservations so I don't have to move while I'm there. When I called the HRC line, I was told the reservation would show up under my name "a week or two" before my stay,
Mar 1, 2018, 3:40 pm
#1414
Join Date: Mar 2011
Location: Seattle
Programs: Hyatt, Marriott, Delta, Alaska
Posts: 636
I haven't tried - I'm not yet an Exp - but I think it would be difficult because your room reservation doesn't appear on hyatt.com. I booked a July stay a few weeks ago and neither HR Maui or the WoH call centers see it in their system. I have rooms booked around my timeshare stay and I want to link the reservations so I don't have to move while I'm there. When I called the HRC line, I was told the reservation would show up under my name "a week or two" before my stay,
Mar 1, 2018, 4:16 pm
#1415
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Correct, the written materials say that you are not entitled to the usual WOH benefits like upgrades, late checkout etc. However the last time I visited with a similar offer (while the timeshares were under construction) I used a DSU and received lounge access, etc. Hence the question...though from the post above I gather I will have to wait until the rez shows up in Hyatt's system.
Mar 9, 2018, 6:01 pm
#1417
Join Date: Aug 2002
Location: Houston,Texas,USA
Programs: Starwood Gold, HH Diamond,Hyatt Diamond
Posts: 962
Mar 20, 2018, 1:38 am
#1418
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I will be using points to stay 4 nights at the Hyatt Regency Maui in February. I have explorist status is there any chance they will give me a room with a decent view? I will also be using a free lounge access pass. Will they give me a room that is very close to the lounge? Thank you
Last edited by cdancer20; Mar 20, 2018 at 1:42 pm
Mar 21, 2018, 2:50 pm
#1419
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Anyone know how nice this hotel is about letting you check in early. We are looking to book connecting flight from The Big Island. Would prefer to arrive at noon but can push back to 3:30 if necessary.
Mar 21, 2018, 6:33 pm
#1420
Join Date: Sep 2009
Location: Australia
Programs: Qantas Platinum, Hyatt Lifetime Globalist
Posts: 359
I think it helped we were checking in on a Monday and not the weekend.
Mar 22, 2018, 2:28 am
#1421
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
I called the front desk the day before arrival to ask for a suite on a high floor and also mentioned we would be arriving at the hotel at 11am. When we checked in, we were pleasantly surprised to find we had been given top floor suite AND it was ready
I think it helped we were checking in on a Monday and not the weekend.
I think it helped we were checking in on a Monday and not the weekend.
Mar 22, 2018, 8:14 am
#1422
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
I called the front desk the day before arrival to ask for a suite on a high floor and also mentioned we would be arriving at the hotel at 11am. When we checked in, we were pleasantly surprised to find we had been given top floor suite AND it was ready
I think it helped we were checking in on a Monday and not the weekend.
I think it helped we were checking in on a Monday and not the weekend.
Edit: Waiting a day to book and the flights went up in price. The 11 am flight ended up being $10 less than the 3pm one so I grabbed that. We'll see. If nothing else, we can just go hang out at the pool or something until our room is ready.
Last edited by cdancer20; Mar 23, 2018 at 6:53 am
Mar 23, 2018, 6:54 am
#1423
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Does the hotel offer any discounts for luau for their guests? I don't want to book online if it's cheaper for guests or those with Hyatt status.
Mar 23, 2018, 10:22 am
#1424
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
Mar 23, 2018, 5:16 pm
#1425
Join Date: Jan 2005
Location: SJC
Posts: 426
Yes, the luau is discounted for explorist. I think it was 5%. Make sure the concierge book the reservation know you are an explorist, I had to get a refund credit because they forget to flag my reservation last year. BTW, make sure you go to their on-site shaved ice stand. It was the best thing about the resort (other than the waterslide), but they close by 6pm.