Hyatt Regency Maui Resort and Spa REVIEW - MASTER THREAD
#2146
Join Date: Feb 2013
Location: Vancouver, WA
Posts: 73
Interesting, almost all my suite stays have been overseas, I didn't realize it was different in the US. I did receive club access when I had a suite at the Grand Hyatt last year so I kind of assumed it was just a suite thing. Good to know now so we're not disappointed.
#2148
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
In what ways do you feel the Andaz nickel and dimes you? I think the Regency might be worse, frankly. Wait until you see the pool towel situation, for example.
#2149
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,093
Have had good experiences at both properties other than Andaz Maui upgrade policies since the new GM.
I don’t have plans to return based on how current management @ Andaz is conducting business behavior with World of Hyatt.On the other hand I would return to Hyatt Regency happily as they made every effort to please and deliver
and it seemed genuine though it was just as the pandemic started.Andaz Maui was last year for my visit.
I get that some are desperate for a Maui experience and I understand that desire especially if you’ve never been.
And in that case either property may be a good choice based on some competing alternatives locally.
All subjective I suppose as to what extra costs seem fair.Some think nothing of paying for their upgrade they have already earned by earring status.And others upset over the nickel and dime of other products and services the hotel may apply
Im paying for my elite breakfast now daily at one Hyatt property this week and while I still see value of food quailty I’m disturbed by having to stand and get my own silverware and not seeing a server once during my meal except to clear dishes.
I don’t have plans to return based on how current management @ Andaz is conducting business behavior with World of Hyatt.On the other hand I would return to Hyatt Regency happily as they made every effort to please and deliver
and it seemed genuine though it was just as the pandemic started.Andaz Maui was last year for my visit.
I get that some are desperate for a Maui experience and I understand that desire especially if you’ve never been.
And in that case either property may be a good choice based on some competing alternatives locally.
All subjective I suppose as to what extra costs seem fair.Some think nothing of paying for their upgrade they have already earned by earring status.And others upset over the nickel and dime of other products and services the hotel may apply
Im paying for my elite breakfast now daily at one Hyatt property this week and while I still see value of food quailty I’m disturbed by having to stand and get my own silverware and not seeing a server once during my meal except to clear dishes.
#2150
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
I have no idea why people are spending over $700 a night for a mountain view room at this resort. We stayed at this property twice a year for many years before the pandemic and usually paid around $375 for an ocean view room. These prices are insane but they will keep charging them so long as people keep paying these ridiculous prices. We are quite happy now visiting a beautiful resort right on a beach in Florida for around $375 a night.
#2151
Join Date: Mar 2009
Location: DEN
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, Sonesta Elite, IHG Platinum, Frontier 100K
Posts: 239
I have no idea why people are spending over $700 a night for a mountain view room at this resort. We stayed at this property twice a year for many years before the pandemic and usually paid around $375 for an ocean view room. These prices are insane but they will keep charging them so long as people keep paying these ridiculous prices. We are quite happy now visiting a beautiful resort right on a beach in Florida for around $375 a night.
#2152
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,628
I returned twice more using points, as cash prices recovered. The staff at HRM were uniformly outstanding.
If you are looking to spend less money in tropical paradise, go to the Yasawa islands in Fiji. Wait for the next recession or pandemic to visit Hawaii.