Originally Posted by susieling

Have a forthcoming trip at honolulu and would like to go with this HP on points, but on my days, the online system only showed the 1 king-bed option even though I put down 4 adults, will calling the reservation department get me the 2 queensize room (they are available as they show up on normally priced tab instead of on points)? Or I should reserve with 1-king and hope to upgrade (non status though) upon arrival (is it easy or very difficult normally)?

thanks in advance for your advice.

<will post review after return>

Originally Posted by PacWN

Just stayed here last weekend. Our room did not have the standard station but ports are all user accessible. I strongly echo what others have said, the elevators are absolutely horrendous! They are the same type you'd find in a 3-floor HP and just as slow. There were always long lines for packed elevators.

Was frustrated as well with the parking. I know parking is limited in the area but at any hotel that I've been to with overnight parking for guests AND public hourly parking, the priority goes to the guests. At the HP it's the opposite. Self-parking fills up fast but leaves room for hourly public parking. We were sent across the street to the Banyan for parking at $15 per night. Saves $5 a night over the hotel's self parking BUT after waiting for the elevators from the 15th floor, walking across the street and up into the Banyan's garage and driving out it was a ten to fifteen minute ordeal!! So frustraing! I get that being in a large city means a car is a bit of a liability, but this hotel is not making life any easier.

My overall sense of the Hyatt Place brand is that they should stick to airport and suburban properties. They don't quite get the needs of an urban hotel guest at this point.

Originally Posted by PacWN

Just to close the loop on this. I completed an emailed survey and mentioned the details above like parking and elevators. I was emailed personally by the GM and given 2.5k bonus points to make up for the inconvenience.

Originally Posted by hailstorm

I realized that the location was on the border of a rather seedy looking area of town.

Originally Posted by hailstorm

I received my annual credit card anniversary night today. Had I received it about one week earlier, I probably would have used it to stay here on our final night in Hawaii. As it was, I ended up keeping my reservation at the Hyatt Regency, where I was rewarded with an upgrade to a Penthouse Suite. So even though it cost me another $200 more, I'm certainly glad that things worked out the way that they did.

I did take a walk to and around the property, and while I was impressed with the design of the lobby and the very nice Lawson store within the hotel complex, I realized that the location was on the border of a rather seedy looking area of town. I don't think that I would have felt very comfortable letting my family walk back from the Waikiki shopping district to the Hyatt Place at night without me around.

Originally Posted by Bearcat06

I know plenty of friends that live in the area that would take exception with you calling the area "seedy."

Originally Posted by edgewood49

welcome to Hawaii this area is in no way "seedy" your first time in the islands ?

Originally Posted by hailstorm

I realized that the location was on the border of a rather seedy looking area of town. I don't think that I would have felt very comfortable letting my family walk back from the Waikiki shopping district to the Hyatt Place at night without me around.

Originally Posted by hailstorm

There's a difference between "seedy" and "seedy looking". But if your reading comprehension is as good as your use of punctuation, then I see how you would miss that.

What difference would it make whether it was my first time in the islands? Whether it's the area just past Hyatt Place, or the Kapiolani apartment I used to live in, seedy looking is seedy looking. If you're saying that it's not so seedy looking compared to other areas of Honolulu, then all you're saying is that there are a lot of seedy looking areas in Honolulu.

Originally Posted by TrojanHorse

Add me to the list that it us not a seedy or seedy looking area around the HP

Originally Posted by hailstorm

I am glad that you had a positive experience.

Between the darkness of the area past the HP in general, and the guy about a block down the road sitting on a lawn chair in his underwear smoking batu, I will stick with my personal assessment that HP borders a seedy looking area.

Originally Posted by LASUA1K

Where do you live? Those seedy buildings cost over 500K for a little condo. I have plenty of friends in that are and it is not "seedy". I'm European, I live in Chicago, and I sit outside it my speedos, (underwear), my neighborhood is fantastic.

If I lived in Hawaii, I too would sit outside all day, in my underwear, smoking whatever I wanted.