Promo in Email: Free night award when you complete an eligible stay
#19
In memoriam
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
Cancelling two upcoming stays that were already booked. I hate these marketing "games." Seriously - why not offer a free night to people who have gone above and beyond stays required to achieve Diamond? I understand the logic and reason behind these and the encouragement for new business but I don't understand why companies think it's OK to not appreciate business from people who consistently give them business. Then again, I'm not a Director of marketing either
#20
Moderator Communications Coordinator, Signatures
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,968
Cancelling two upcoming stays that were already booked. I hate these marketing "games." Seriously - why not offer a free night to people who have gone above and beyond stays required to achieve Diamond? I understand the logic and reason behind these and the encouragement for new business but I don't understand why companies think it's OK to not appreciate business from people who consistently give them business. Then again, I'm not a Director of marketing either
Considering that my Diamond S/O earned 14 free nights from Hyatt already this year, I'm not going to begrudge m3m3m3 one night.