[RATE GONE] Priceline.com Misprice for Caesars Palace LV $20 per room!
Nov 10, 2006, 11:07 am
#362
Join Date: Sep 2005
Location: Tucson - Seattle
Programs: UA 1K;
Posts: 2,474
Originally Posted by ingy
If I am to pursue this I would like the dates of your honored reservation and a confirmation number by PM if you would please. Congrats on your success.
I would think that you would understand that this is a VERY over the top request.
In addition to exposing some very personal information, the use of this by you would no doubt put her success back in doubt.
Nov 10, 2006, 12:52 pm
#363
formerly known as Frugal Travel Guy
Join Date: Jul 2001
Location: Greenville, SC
Programs: UA Gold, HH Gold, SPG Gold, Marriott Silver, Hyatt Platinum
Posts: 1,925
I understand your concern
Originally Posted by grayland
You are asking dlouise37 to give you her confirmation number and dates???
I would think that you would understand that this is a VERY over the top request.
In addition to exposing some very personal information, the use of this by you would no doubt put her success back in doubt.
I would think that you would understand that this is a VERY over the top request.
In addition to exposing some very personal information, the use of this by you would no doubt put her success back in doubt.
I don't care about the personal info, just the fact that they honored one out of the original accepted date range, which opens it up for all of us again. Even just a confirmaton number without any other info would work I think.
It is of course up to dlouise37 to decide??????
Nov 10, 2006, 2:19 pm
#364
Join Date: Feb 2003
Location: SE MI.
Posts: 309
Originally Posted by ingy
I.......a confirmaton number without any other info would work I think.
It is of course up to dlouise37 to decide??????
It is of course up to dlouise37 to decide??????
Nov 10, 2006, 2:22 pm
#365
Join Date: Feb 2003
Location: SE MI.
Posts: 309
Originally Posted by COOLIO
D@mn, I logged a complaint with BBB too, but have since changed ISPs and the email I used has gone. I will have to dig out the reference for my complaint and give them a call.
Well done though
Well done though
Nov 10, 2006, 3:10 pm
#366
formerly known as Frugal Travel Guy
Join Date: Jul 2001
Location: Greenville, SC
Programs: UA Gold, HH Gold, SPG Gold, Marriott Silver, Hyatt Platinum
Posts: 1,925
Absoluetely Fair
Originally Posted by dlouise37
I will go to bat for you if called upon. For example if in your pursuit of this matter a Priceline/Harrahs/CP employee questions whether "someone else" had their reservation honored or not pass on their contact info to me and I will call them and have them look up the record/reservation. I'll answer questions on how I went about it but I'm not comfy intentionally giving out personably identifiable info on myself or of the employees involved. sorry
From one "Michigander" to another. Thank you
Nov 13, 2006, 7:27 am
#367
Join Date: Feb 2003
Location: SE MI.
Posts: 309
Follow up
A copule folks have asked so....
My gut feeling is mine was honored only because I did a BBB complaint against Harrahs in Reno as opposed to CP in LAS. In the "tracking info" of the complaint the BBB had placed a natation/reply from the Harrahs CS admin. In it the Harrahs CS admin said"...this complaint should have been directed to CP in LAS and that they will forward it to CP internally to be addressed..." I think the folks at CP saw this come through from the mother ship and interpreted it to mean "make-it-happen" as opposed to "this is your problem deal with it..". Just wild speculation.....
My gut feeling is mine was honored only because I did a BBB complaint against Harrahs in Reno as opposed to CP in LAS. In the "tracking info" of the complaint the BBB had placed a natation/reply from the Harrahs CS admin. In it the Harrahs CS admin said"...this complaint should have been directed to CP in LAS and that they will forward it to CP internally to be addressed..." I think the folks at CP saw this come through from the mother ship and interpreted it to mean "make-it-happen" as opposed to "this is your problem deal with it..". Just wild speculation.....
Nov 13, 2006, 10:42 am
#368
Join Date: Aug 2004
Location: PBI
Programs: DL GM, CO, SWA
Posts: 391
Originally Posted by dlouise37
I will go to bat for you if called upon. For example if in your pursuit of this matter a Priceline/Harrahs/CP employee questions whether "someone else" had their reservation honored or not pass on their contact info to me and I will call them and have them look up the record/reservation. I'll answer questions on how I went about it but I'm not comfy intentionally giving out personably identifiable info on myself or of the employees involved. sorry
Looks like BBB complaints must be filed because CP isn't moving on their position.
Nov 22, 2006, 12:03 pm
#370
Join Date: Sep 2005
Location: PHL & ORD
Programs: UA 1k, SW Gold, Colonial Kitchen Sink Club
Posts: 54
Survey from Priceline
So has anyone gotten a priceline survey for the ceasar's visit that Priceline cancelled?
I was orginally supposed to be there last weekend, but Priceline cancelled it. Today I got a survey asking me about my stay.
...?
It is absurd that Priceline's systems dont speak to each other and know they cancelled that trip...
goofy...
-bill
I was orginally supposed to be there last weekend, but Priceline cancelled it. Today I got a survey asking me about my stay.
...?
It is absurd that Priceline's systems dont speak to each other and know they cancelled that trip...
goofy...
-bill
Nov 23, 2006, 2:18 pm
#371
Join Date: Jun 2005
Posts: 932
BBB against Harrahs
Well ages ago I submitted one to LV. Having chased them, they state 'it was incomplete, please resubmit'
The one for Reno, I have received an email from someone. He offered me a room upgrade but at the full published price for Caesars. He managed to quote totally different dates to the ones I even booked.
And also, offered me a 'discount' for the Flamingo;
2/24 $342 (instead of $190)
I've written back, and my complaint with BBB is still showing 'no reply received from company'
The one for Reno, I have received an email from someone. He offered me a room upgrade but at the full published price for Caesars. He managed to quote totally different dates to the ones I even booked.
And also, offered me a 'discount' for the Flamingo;
2/24 $342 (instead of $190)
I've written back, and my complaint with BBB is still showing 'no reply received from company'
Dec 4, 2006, 9:47 am
#372
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
FYI, I ended up offering to accept their $120/night Travelzoo promotion, which wasn't offered for the weekend I was there. They accepted. Not $20/night, felt it was a fair compromise.