HotelSlash Pre-Launch Offer
Jun 11, 23, 8:23 pm
#76
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 3,731
This isn't randomly not paying for services or anything close, sorry. A person paying for what was billed as a two-bedroom suite, receiving a confirmation for that suite, getting a one-bedroom suite on arrival, and being charged specifically by the hotel to upgrade into the room they had originally booked is a misrepresentation. Paying for [X] and getting [Y] with a tangible financial difference between X and Y to the extent that the hotel literally charges for the difference would be about as clear-cut of a chargeback case as you can get.
Aug 7, 23, 9:41 pm
#77
Join Date: May 2010
Location: BOS, PVG
Programs: AS MVPG, AA P, A3 G, MU Gold, HH G, Marriott P
Posts: 204
I went to the hotel and they told me I did not have a two bedroom suite, but that I booked a one bedroom - two room suite. The picture on Hotel Slash showed a 2 bedroom, my confirmation email said 2 bedroom, they told me that is not what their system showed. I had to pay the difference out of pocket and did not save a dime. I have a picture of the booking information that showed on the Hilton Doubletree system, the front desk person told me to take a picture of it and take it up with the booking people. She told me the booking was made via Priceline. Hotel Slash website has no contact info to resolve a problem so I could not contact anyone to resolve my issue.
I once had an issue with a Priceline reservation, I was able to call them and they called the hotel to help resolve it. Hotel Slash, no way to resolve an issue.
I once had an issue with a Priceline reservation, I was able to call them and they called the hotel to help resolve it. Hotel Slash, no way to resolve an issue.
Aug 9, 23, 10:42 am
#78
Join Date: Aug 2000
Location: Exile
Posts: 15,512
I just made my first booking via HotelSlash for a regular property that I stay at in South Africa where the cost was literally less than half the BAR and lower than the cheapest rates I've ever paid there (including during COVID where they couldn't give rooms away).
Hopefully this will go smoothly! For this kind of savings I'm happy to give up the measly point earnings (and less happy to give up the elite night credits but hey, you can't win it all).
Hopefully this will go smoothly! For this kind of savings I'm happy to give up the measly point earnings (and less happy to give up the elite night credits but hey, you can't win it all).
Aug 9, 23, 1:18 pm
#79
Company Representative - AutoSlash and HotelSlash
Original Poster
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,590
I just made my first booking via HotelSlash for a regular property that I stay at in South Africa where the cost was literally less than half the BAR and lower than the cheapest rates I've ever paid there (including during COVID where they couldn't give rooms away).
Hopefully this will go smoothly! For this kind of savings I'm happy to give up the measly point earnings (and less happy to give up the elite night credits but hey, you can't win it all).
Hopefully this will go smoothly! For this kind of savings I'm happy to give up the measly point earnings (and less happy to give up the elite night credits but hey, you can't win it all).
The truly intrepid (or stubborn) have been known to try to add loyalty numbers at several points: calling the corporate reservations line before check-in, calling the hotel front desk before check-in, asking at check-in, calling the front desk from the room after check-in, and asking again at checkout. If you can get over the initial refusals to add the number in the first place, it depends on the chain, but in our personal experience booking our own personal stays through our system, there's at least a ~20% shot that the stay will post as a points-earning stay.
Aug 9, 23, 1:48 pm
#80
Join Date: Aug 2000
Location: Exile
Posts: 15,512
It's always worth asking to add your loyalty program number--you never know when points might post. We use a number of different suppliers, and depending on the negotiated agreements between the hotel and the supplier it was booked through and how the rate ends up getting coded in the hotel's system, sometimes rates will still earn points.
I shall try of course and report back in a few weeks.
Aug 9, 23, 4:20 pm
#81
Join Date: Jul 2008
Programs: *A
Posts: 1,389
I'm a fairly regular guest at this property so I know the check-in staff will add the number if I ask, but I'm pretty sure IHG's algorithm will flag a criminally low rate like you guys are providing as non points earning!
I shall try of course and report back in a few weeks.
I shall try of course and report back in a few weeks.
Aug 11, 23, 2:33 am
#83
Join Date: Aug 2000
Location: Exile
Posts: 15,512
It's always worth asking to add your loyalty program number--you never know when points might post. The truly intrepid (or stubborn) have been known to try to add loyalty numbers at several points: calling the corporate reservations line before check-in, calling the hotel front desk before check-in, asking at check-in, calling the front desk from the room after check-in, and asking again at checkout. If you can get over the initial refusals to add the number in the first place, it depends on the chain, but in our personal experience booking our own personal stays through our system, there's at least a ~20% shot that the stay will post as a points-earning stay.
Aug 29, 23, 11:31 am
#85
Join Date: Apr 2006
Location: YYZ
Posts: 584
Well, to my surprise the reservation has shown up in my IHG account on the app this morning despite me doing absolutely nothing so far. Not sure if this is due to IHG's system matching my email address (does HotelSlash pass that info on to the property?) or if someone at the property just recognised my name and updated it with my number as a regular guest. It doesn't allow me to see the details saying that I need to contact the third party provider directly, but my number is definitely in the reservation somehow!
Aug 29, 23, 11:42 am
#86
Join Date: Apr 2006
Location: YYZ
Posts: 584
Just tried HotelSlash for the first time after seeing the link on one of my AutoSlash searches.
Booked a Holiday Inn property, best available pay later rate on IHG.com was about $270 all in, Costco travel was about $255 all in, and HotelSlash came up at $240 all in.
So a good start. Will add to my rotation for future searches.
Booked a Holiday Inn property, best available pay later rate on IHG.com was about $270 all in, Costco travel was about $255 all in, and HotelSlash came up at $240 all in.
So a good start. Will add to my rotation for future searches.
