Ramada Mazatlan Resort $7
Feb 23, 2016, 3:17 pm
#31
Join Date: Sep 2005
Location: LAX
Programs: UA/AA
Posts: 1,741
Is there a way to contact the Mazatlan Tourism Board? I'm sure they would not be happy with the shady practices of hotels changing rates at will. People need to know what to expect. I have been to Mexico multiple times but this would be my first trip to Mazatlan. And this first impression is a terrible one so far!
Over the past 18 months, the value of the Mexican peso has devalued by +40% vis-a-vis the USD, but you'll never see any of that reflected in hotel pricing. Even tourist hotels in places like Russia will price somewhat in relation to the value of their currency.
Mar 5, 2016, 8:38 am
#34
Join Date: Dec 2002
Posts: 8,005
My reservations still shows the rate in MXN.
As I mentioned a couple posts ago, I would keep screen shots and deal with Ramada USA to get this honoured.
Considering the original was fully refundable and now my rate shows non-refundable, there could be some hope this will get honoured.
As I mentioned a couple posts ago, I would keep screen shots and deal with Ramada USA to get this honoured.
Considering the original was fully refundable and now my rate shows non-refundable, there could be some hope this will get honoured.
Mar 16, 2016, 5:32 pm
#37
Join Date: Aug 2009
Location: NJ, USA
Programs: SPG Gold, OnePass Gold, OneWorld
Posts: 168
reservation gone?
I did not respond to the email from the hotel confirming rate in used and now I cannot pull up my reservation anymore on Wyndham website.
Anyone else having similar issue?
Anyone else having similar issue?
Mar 18, 2016, 11:14 am
#39
Join Date: Feb 2016
Posts: 23
I am still able to pull my reservation on all sites.
May 24, 2016, 4:14 pm
#42
Join Date: Dec 2002
Posts: 8,005
Just got the following e-mail...........
Dear Valued Guest,
In February, we detected an error on our websites reservation page for the US dollars to MXN pesos rate. All rates posted, from our server, to our site are to be in US dollars.
In that time , we sent you an e.mail informing you about this situation,
We know that this can affect your travel plans, so if you wish to cancel you may do without charge or would you give us the opportunity to offer you a good rate?
Sincerely Yours,
Firma Delia
name removed
Gerente de Ventas / Sales Manager
RAMADA BEACH RESORT & SPA (Antes Los Sabalos)
Dear Valued Guest,
In February, we detected an error on our websites reservation page for the US dollars to MXN pesos rate. All rates posted, from our server, to our site are to be in US dollars.
In that time , we sent you an e.mail informing you about this situation,
We know that this can affect your travel plans, so if you wish to cancel you may do without charge or would you give us the opportunity to offer you a good rate?
Sincerely Yours,
Firma Delia
name removed
Gerente de Ventas / Sales Manager
RAMADA BEACH RESORT & SPA (Antes Los Sabalos)
May 31, 2016, 11:18 am
#43
Join Date: Dec 2002
Posts: 8,005
I was curious as to what the hotels "offer" was.
The response.......
Thank you for your e.mail Mr. La Palme:
.....
I apologize for this inconvenience, the rate that we could offer you is $ 65 USD per night, tax & wifi are included,....
Let the negotiations begin!....
The response.......
Thank you for your e.mail Mr. La Palme:
.....
I apologize for this inconvenience, the rate that we could offer you is $ 65 USD per night, tax & wifi are included,....
Let the negotiations begin!....
May 31, 2016, 1:44 pm
#44
Join Date: Mar 2016
Posts: 2
I don't see them budging enough to make this worth it. Does anyone have an email address for someone at Ramada corporate that I can report this too?