Award Availability?
#16
Suspended
Join Date: Feb 2001
Location: Tampa, Florida, U.S.A.
Posts: 7,664
Forgive me if this is off topic, but I've read this thread and have a couple of questions. First off, I've been Diamond for many years. The only time I've redeemed points has been for miscellaneous weekend stays where the room type didn't really matter. Since I'm also Marriott Platinum, I usually use those points for resort and/or long term vacations.
I'm looking at booking a Hilton awards stay in Barbados sometime next spring. But the only rooms I see available for the dates I have reviewed are for 'standard rooms'. Yet when I look at availablity when paying, there must be 30 different room configurations - resort view, water view, etc.
Does that mean no other rooms can be booked with points? I've scanned through several other Hilton locations for award stays and essential get the same results. Only standard rooms available.
What gives? Is it possible to get 'non-standard' rooms using points?
I'm looking at booking a Hilton awards stay in Barbados sometime next spring. But the only rooms I see available for the dates I have reviewed are for 'standard rooms'. Yet when I look at availablity when paying, there must be 30 different room configurations - resort view, water view, etc.
Does that mean no other rooms can be booked with points? I've scanned through several other Hilton locations for award stays and essential get the same results. Only standard rooms available.
What gives? Is it possible to get 'non-standard' rooms using points?
mike
#17




Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,455
Hilton only has standard rooms for awards. There are no "upgraded room" awards, or award and pay rooms. The hotel is suppose to upgrade you or give you the benefits that go with your Honors status but, unlike the Marriott Platinum guarantee, there is no real penalty if the hotel doesn't do it.
Forgive me if this is off topic, but I've read this thread and have a couple of questions. First off, I've been Diamond for many years. The only time I've redeemed points has been for miscellaneous weekend stays where the room type didn't really matter. Since I'm also Marriott Platinum, I usually use those points for resort and/or long term vacations.
I'm looking at booking a Hilton awards stay in Barbados sometime next spring. But the only rooms I see available for the dates I have reviewed are for 'standard rooms'. Yet when I look at availablity when paying, there must be 30 different room configurations - resort view, water view, etc.
Does that mean no other rooms can be booked with points? I've scanned through several other Hilton locations for award stays and essential get the same results. Only standard rooms available.
What gives? Is it possible to get 'non-standard' rooms using points?
I'm looking at booking a Hilton awards stay in Barbados sometime next spring. But the only rooms I see available for the dates I have reviewed are for 'standard rooms'. Yet when I look at availablity when paying, there must be 30 different room configurations - resort view, water view, etc.
Does that mean no other rooms can be booked with points? I've scanned through several other Hilton locations for award stays and essential get the same results. Only standard rooms available.
What gives? Is it possible to get 'non-standard' rooms using points?
#18
FlyerTalk Evangelist & Ambassador: China




Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,494
How's the CO life now that you ditched DL/NW?
#19


Join Date: Aug 2008
Posts: 157
Hilton only has standard rooms for awards. There are no "upgraded room" awards, or award and pay rooms. The hotel is suppose to upgrade you or give you the benefits that go with your Honors status but, unlike the Marriott Platinum guarantee, there is no real penalty if the hotel doesn't do it.
As you mentioned, with Marriott I have the option to pay more points and/or cash to get a better room. Plus I might also get upgraded when I check-in (which has happened to me at a couple of their resorts when I only used points for a 'standard room').
Thanks for your response.
#20
Suspended
Join Date: Feb 2001
Location: Tampa, Florida, U.S.A.
Posts: 7,664
Wow, this is pretty bad.
As you mentioned, with Marriott I have the option to pay more points and/or cash to get a better room. Plus I might also get upgraded when I check-in (which has happened to me at a couple of their resorts when I only used points for a 'standard room').
Thanks for your response.
As you mentioned, with Marriott I have the option to pay more points and/or cash to get a better room. Plus I might also get upgraded when I check-in (which has happened to me at a couple of their resorts when I only used points for a 'standard room').
Thanks for your response.

I have redeemed in excess of I bet, 2 Million HH points in the last 5 or 6 years and I have never .. NOT ONCE not been upgraded on an award stay
some of them to spectacular rooms/suites.
mike
Last edited by MIKESILV; May 8, 2009 at 2:08 pm
#21


Join Date: Feb 2006
Programs: HH diamond
Posts: 2,707
Agree with Mike. I have had terrific award stays. Been upgraded on all so far, with several suites as Diamond (none as Gold), all for standard awards. Also got Imperial Floor upgrade at the Waldorf-Astoria Rome Cavalieri for me and my second room. YMMV of course. All in all, I've been quite happy with HHonors.
Last edited by travelinfoo; May 8, 2009 at 4:12 pm

