Originally Posted by
MoreMilesPlease
Hilton only has standard rooms for awards. There are no "upgraded room" awards, or award and pay rooms. The hotel is suppose to upgrade you or give you the benefits that go with your Honors status but, unlike the Marriott Platinum guarantee, there is no real penalty if the hotel doesn't do it.
Wow, this is pretty bad.
As you mentioned, with Marriott I have the option to pay more points and/or cash to get a better room. Plus I might also get upgraded when I check-in (which has happened to me at a couple of their resorts when I only used points for a 'standard room').
Thanks for your response.