different card issuers. you can't split.

For those who went the upgrade route, did you receive Approval email?

Did the upgrade from husband's account, instantly approved but no email has come. Only proof is the screen telling about new card will be sent in 7 business days. It better arrives on time as we are leaving on a month-long trip in less than 2 weeks.

Does this card has forex fee?

I didn't get an email. Yes forex fees..

No email just the card changed to Surpass when I log in.

Per chat they can't confirm 100K...........I told them to drop me back to the old card.

Edit, now they found the 100K offer and confirmed it, I would urge everyone to get confirmation as he was saying 50K

Finally got my card delivered today. Hats off to Lauren for stepping in and getting Amex to look into why my application was held up. I have 5 nights booked next week so the points from the card and the extended promo will be nice. Looking to spend some time in WN planes and Hilton hotels in the near future!

How did they find it? Another chat rep or a phone rep confirmed that? There is no more SM on AMEX. Did they note the account?

Our cards have shown up online today. (upgrade did on the 25th).

How long it takes you to receive the physical card?

For those with the 100K upgrade, do you need to wait for the new card to arrive to start the minimum spend and have new earning levels kick in? I was about to pull the trigger since I am just about done with the minimum spend on my Chase Ink Plus so it is a good time to start. I'm off to Ireland Saturday so figured I could start putting trip expenses on the old card even though I don't expect to use a Hilton, but then checked to find there is still a 2.7% FTF. Guess I'll hold off a few days to maximize my annual window.

No i didn't - wants your upgraded you can charge right away on the old card and it will count towards your 3g spend.

Do you start earning the better rates on category bonuses? Our cards have changed the look online either from yesterday or day before but not arrive yet. Would want to buy restaurant gift cards on the saved AMEX offers last month when now the restaurant chain has bonus card for Mother's Day purchase. Fairly good discount when you get $10 statement credit on $25 purchase and the chain offers $10 bonus card on $50 card purchase. If one can split payment on the $50 that would be even sweeter.

I never used the HiltonAmex category bonuses, just on my AMEXGold

The Membership Reward pt transfer rate to HH pt sucks.

HH Surpass earns 6 HH pts at restaurant fwiw. Also 12 pts at paying Hilton stays while the Gold is what? 1 membership reward pt?

I have well over 700,00 HH points no need to gain more and a need to use my Gold for others reasons that i will not disclose here. thanks.

Our current balances are over 500K before I spent 160K yesterday for 5 days at Pattaya Thailand due to last minute needs to change itinerary on the upcoming month-long trip - the last part was 8 days in Hong Kong now become 5 days in Thailand and 3 days in Hong Kong. Thanks to abundance of HH pts and BA Avios we could change the trip as needed.

Never have enough HH pts to burn. It comes handy in situation above.

I have PRG as well but MR worth less to me despite its advertised myriad of transfer partners. SQ has 4 transfer partners so no need to use MR as source. It is among the only worthy international airline partner to us.

Chat rep has no ability to see the offer. He gave me a phone number to call. The phone number is for card conversion (of any kind I presume) and is listed on the doc about conversion that come with the new card.

Called the 1-800-528-4800 number. Rep had to check with supervisor then returned with positive confirmation - while she said the confirmation reference PRM29528 is on the account, she probably meant the offer code (as we know how AMEX Offer operates) because when I asked her to check husband's card, she said it was the same confirmation number.

Hope the above info would help anyone who needs to verify his/her 100K upgrade offer.

As a point of reference:

Applied for the card: 4/10
Approved: 4/26 (Still unsure what the delay was caused by)
Received the card: 4/28
Met Spend: 4/28
Bonus Points Posted: 5/2