une

I got 2 deposits of 250 points today. I called Hilton 2 days ago and talked to a supervisor, and she said that she would look into it. I thought that is why I got the points today, but it seems like they opened the gates and everyone all of a sudden got their missing points. Maybe they got enough calls.

freeflyin

I had the same thought.I contacted both Hilton and St Judes,both agreed to look into why the points did not post.
Hopefully the points post automatically from here on

hbyerly

I got two posts too, I just assumed it was a catch-up from last month.

freeflyin

Did anyone receive their points in July?

spd476

I didn't get my points for July.

swm 1

nope ... did not receive points for July ...

Sabre1

The posting of St Jude points is totally inconsistant. It's hard to know what goes with which month as the posting dates are all over the place.

Here's my posting history:

ST JUDE BONUS POINTS 250 0 03-Nov-2009
ST JUDE BONUS POINTS 250 0 17-Sep-2009
ST JUDE BONUS POINTS 250 0 05-Aug-2009
ST JUDE BONUS POINTS 250 0 26-Jun-2009
ST JUDE BONUS POINTS 250 0 15-May-2009
ST JUDE BONUS POINTS 250 0 15-May-2009
ST JUDE BONUS POINTS 250 0 23-Mar-2009
ST JUDE BONUS POINTS 250 0 10-Feb-2009
ST JUDE BONUS POINTS 250 0 15-Jan-2009

Depending on when they credit for the donation month, I have 9 credits out of what should be 10 or 11.

freeflyin

My posting history is very inconsistent also.Each time I email Hilton,they tell me they will investigate and nothing happens.I email St Judes and they blame Hilton.

I have pretty much given up on this promo-I will be pleasantly shocked if the 1000 bonus points show up after the 12 months is over.

cblaisd

I want to change the card to which this monthly donation is done. Anyone know how I could go about that?

une

I took a look at mine and came to the same conclusion.
11 donations, but only 9 HHonors credits. They definitely missed July and seemed to have missed October too, unless the November entry is for October and another one will be coming later in November also.

01/05/2009 ALSAC/ ST JUDE DONATMEMPHIS
02/03/2009 ALSAC/ ST JUDE DONATMEMPHIS
03/03/2009 ALSAC/ ST JUDE DONATMEMPHIS
04/03/2009 ALSAC/ ST JUDE DONATMEMPHIS
05/04/2009 ALSAC/ ST JUDE DONATMEMPHIS
06/03/2009 ALSAC/ ST JUDE DONATMEMPHIS
07/06/2009 ALSAC/ ST JUDE DONATMEMPHIS
08/03/2009 ALSAC/ ST JUDE DONATMEMPHIS
09/03/2009 ALSAC/ ST JUDE DONATMEMPHIS
10/05/2009 ALSAC/ ST JUDE DONATMEMPHIS
11/03/2009 ALSAC/ ST JUDE DONATMEMPHIS

ST JUDE BONUS POINTS 250 0 15-Jan-2009
ST JUDE BONUS POINTS 250 0 10-Feb-2009
ST JUDE BONUS POINTS 250 0 23-Mar-2009
ST JUDE BONUS POINTS 250 0 15-May-2009
ST JUDE BONUS POINTS 250 0 15-May-2009
ST JUDE BONUS POINTS 250 0 26-Jun-2009
ST JUDE BONUS POINTS 250 0 05-Aug-2009
ST JUDE BONUS POINTS 250 0 17-Sep-2009
ST JUDE BONUS POINTS 250 0 03-Nov-2009

sdcarver

My Donations and points mirror yours exactly, seem to be missing one or two...

sdcarver

iris30

I did that recently by calling. The number on the monthly gift statement shows 800.822.6344

freeflyin

I am assuming the November posting is for October,as my CC was charged on 11/5 and the HH posting was prior to that on 11/3.

une

Update - After a call to Hilton, the missing points were credited within a week.

sdcarver

The 1,000 additional points (after one year of donations) posted to my HHonors account today.

sdcarver