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Hilton - Scandic program comparison

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Hilton - Scandic program comparison

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Old Feb 29, 2008 | 8:05 pm
  #16  
BamaVol
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They're ba-ack
Originally Posted by oceanborn
well, it depends on what you filled out on the form that determines whether you're at fault or not. but that's besides the point, as you want your points back

let's keep our fingers crossed then!
Logged into my HH account this morning to plan some April travel and lo and behold - my points are back from Scandic-land. Thank you DD!

Can't recall that anyone else here posted that they were in the same predicament, but know that it is not hopeless.
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Old Mar 1, 2008 | 1:25 am
  #17  
oceanborn
 
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Smile
Originally Posted by BamaVol
Logged into my HH account this morning to plan some April travel and lo and behold - my points are back from Scandic-land. Thank you DD!

Can't recall that anyone else here posted that they were in the same predicament, but know that it is not hopeless.
that's fantastic wonder what would have happened if you had been gold as there's no gold-desk
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Old Mar 1, 2008 | 7:46 am
  #18  
BamaVol
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Originally Posted by oceanborn
that's fantastic wonder what would have happened if you had been gold as there's no gold-desk
Well, I'm pretty sure no one would have called me at home in response to my email. On the one hand, that's a shame. On the other hand, if you're going to take care of anyone, it should be your best customers.

This issue really did practically take an act of congress (and 2 months) to resolve. I have to imagine Hilton didn't expend that degree of effort for everyone.
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