omegadeal

Ahh... yet another blunder on my part...

Mods please lock or delete

The _Banking_Scot

Hi,

Good news!

The seach function is back!

Now I can do searches on what to do at the HWV

Regards

TBS

Jeeves

Thanks for the heads up!

kbrownmd

Thanks.

UpgradeMe

http://www.flyertalk.com/forum/annou...ouncementid=71

NoStressHere

Read the annoucement near the top of the page.

Sunday

I keep reading lectures to new posters telling them (in a less than gentile tone) to use the search function rather than ask common questions in a new thread.

Depending on how one arrives on the HH pages of FlyerTalk, not every page is going to offer a search function inside of the Hilton Honors forum. Its a mediocre at best search capability and not user-friendly by any definition.

I think the lectures take more time than just ignoring the question which comes across as a rather ungracious response.

Is your time so valuable that you cannot move past the post quickly? I mean really -- how long does it take for you to hit a different key?

I suggest we offer "directions" (which way is the Eiffel Tower?) or move on. Save the lectures.

mtparadis

First off, complaints about the search should be in the Technical Issues forum.

The search works fine once you get used to it, but it is hard to get to that point. That said, there is a valid argument for encouraging search because as more and more threads are posted on the same topics, the worse and worse the search function will get.

How are you getting to the HH forum and not having an option to search if you are registered (which would be required to post the question)?

JDiver

For the last week or two, the search has been significantly improved, even allowing search of titles. But what does this have to do with Hilton, pray tell?

Sunday

It has to do with Hilton because the last three trips I've taken I've tried to use FlyerTalk for info on the properties. I'm a registered user (obviously -- or I wouldn't be able to post) yet for some reason, the page I opened on FlyerTalk had a search function that searched only the entire site. Thus, if one were to enter "Hilton London" you called up every post on the entire site, not just the Honors forum. A fellow user sent me a link which opened a different page, allowing for searches inside the Hilton Honors Forum. Now I see what people mean: it works great. That said, I must stand by my defense of new posters. As someone else said, the search function is difficult to figure out. More posts on the same subject cannot and does not dilute the efficacy of the search function. It just provides more threads per topic.

avidflyer

A simple search would have provided you numerous threads on "Search function sucks". Please do a search BEFORE starting a new thread!

lol, just kidding.

KENNECTED

There are multiple ways to access the "search" function.

You might need to become friends with the ADVANCED search feature.

Sweet Willie

Search function usually works great, the problem that I've discussed with FT'ers who don't find the search function helpful is that they are typing in too many words (Waldorf Astoria New York) or a word that will pull up many threads such as Hawaii.

find a KEY word and use it to search.^

--

mtparadis

Exactly. Best advice for searching. I.E. why search for "Waldorf Astoria New York" when "Astoria" would pull a much narrower result?

Canarsie

Okay...

...We have received several Report Bad Posts pertaining to a thread discussing searching for information in the Hilton forum.

No, they were not ignored.

In a massive yet concerted effort to simplify finding information in the Hilton forum, the following steps were taken:

First, I searched for as many threads as I could find pertaining to searching for information in the Hilton forum and merged them together. The result is this thread. Please use this thread to either find out how to search for information in the Hilton forum, or to give clear instructions � including tips and tricks � to educate other FlyerTalk members on how to search for information in the Hilton forum.

Second, please look at the �sticky� threads at the top of the Hilton forum. Eventually, most of them will be consolidated for brevity purposes, but if you are looking for a thread that pertains to a:

• Particular Hilton HHonors property, please use the Hilton Family Hotel Master Thread.
• Popular Hilton HHonors or Hilton forum topic, please use the PLEASE READ FIRST: Frequently Asked Questions (FAQs) Pertaining to Hilton HHonors thread.
• Information on how the Hilton forum is organized to assist in facilitating in searching for information in the Hilton forum, please use the Organization of Hilton Forum Threads.

Also, when using the Search function, please used the Advanced Search function using Titles Only.

In fact, please try that now, using the terms Paris, Waikoloa, New York, London, Rome, and Hawaiian. Use one of these terms for each search.

Notice the results of each search. What do you think about that?

Collectively, greater than 1,000 threads of similar topics have been merged together � and we are far from done!

Here are some tips for posting new information in the Hilton forum:

1. When posting a new thread, please ensure that the words and names used in the title of the topic is spelled correctly. It is far more difficult to search for threads with misspelled words and names.
2. Try not to use abbreviations, at least in the title of the thread. Searching for unique words and names, such as Waikoloa, is far more productive than searching for HWV. I have become quite experienced on this one.
3. Please do not post �empty� information, such as bumps or �Do a Search� admonitions. One may seem innocuous, but collectively they only create longer threads, especially when threads of a similar topic are merged together in one thread.

If there is additional information to be posted pertaining to using the Search function in the Hilton forum, it will be added here. Please assist us by doing the same.

Thank you!

Canarsie and squeakr
Hilton forum co-moderators