Last edit by: aztimm
Arizona Biltmore Resort & Spa
Hotel Website: http://www.arizonabiltmore.com/
http://waldorfastoria3.hilton.com/en/hotels/arizona/arizona-biltmore-a-waldorf-astoria-resort-PHXBMWA/index.html
Address: 2400 East Missouri Avenue
Phoenix, Arizona
United States
Phone/Fax: 800.950.0086
602.955.6600
fax 602.954.2571
Other:
Hilton HHonors Properties in Phoenix (consolidated thread)
Hotel Website: http://www.arizonabiltmore.com/
http://waldorfastoria3.hilton.com/en/hotels/arizona/arizona-biltmore-a-waldorf-astoria-resort-PHXBMWA/index.html
Address: 2400 East Missouri Avenue
Phoenix, Arizona
United States
Phone/Fax: 800.950.0086
602.955.6600
fax 602.954.2571
Other:
Hilton HHonors Properties in Phoenix (consolidated thread)
Arizona Biltmore, A Waldorf Astoria Resort {US-AZ}
#286
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,945
I just had a 1 night points stay here and got upgraded from a standard room to a 1 BR villa. I wouldn't count on it, but it does happen.
#287
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 17,912
#288
Join Date: Dec 2009
Programs: Hilton Diamond Hyatt Globalist
Posts: 1,180
#289
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,945
I think I'll skip the lottery ticket as it sounds like I may have already hit it. I didn't even ask for the upgrade. It just showed up in the app the morning of (but not the day before), and the room was ready when we checked in at 9:30 am.
#290
Join Date: Mar 2012
Location: NC
Posts: 138
Great stay with FHR
Booked a one-night stay here for family using Amex FHR and we were throughly impressed by the Arizona Biltmore. I had booked the cheapest room several months ago, but rebooked a few weeks before my stay because FHR offered a new $250 resort credit if you booked and stayed over the summer dates. The cheapest room wasn’t available anymore, so I booked the next one up- a 2 queen balcony room. I think that ultimately helped secure an automatic 2-category upgrade to one of their “Paradise pool side” rooms, which was incredible to be just outside the pool for my young boys. The patio area included a fire pit, day bed lounger, and access to the pool area. Room was in good shape so no complaints there. All-in-all I received the following for a one-night stay:
- $250 resort credit (FHR)
- $100 food & beverage credit (FHR)
- $60 breakfast credit (FHR)
- $50 food credit (Hilton Diamond)
- 2 drink vouchers (FHR?)
I used the $200 credit from the Amex Platinum toward the booking, and I charged any remaining balance to my Hilton Aspire to use the $250 resort credit, which included the $45 resort fee and $30 valet charge. I feel like we got a great value. We had dinner at Renata’s Hearth, which was incredible and much better than I would have expected. Food and their special margaritas were really well done. I used the breakfast credit for room service and it was brought rather quickly. Same for lunch at the pool.
Anyways, I found it to be one of the better resorts we’ve stayed at. Customer service was top notch. I told them my son had just “graduated” 5th grade and they had a surprise for him in the room. It was also cool to see the history and how many presidents have stayed there. I know some think the new Twist slide is an architectural nightmare, but it’s quite the attraction for families. We took advantage of the 4pm checkout, especially since we didn’t arrive until 6:30pm the day before. It turns out my room was assigned the next day to maybe another person booking with FHR because I met him and he was waiting for the room to be cleaned. (If you’re reading this, I hope they turned the room around quickly for you! Though I think it’s odd that they didn’t assign a different pool side room for you so you could’ve taken advantage of the early check-in with FHR.)
- $250 resort credit (FHR)
- $100 food & beverage credit (FHR)
- $60 breakfast credit (FHR)
- $50 food credit (Hilton Diamond)
- 2 drink vouchers (FHR?)
I used the $200 credit from the Amex Platinum toward the booking, and I charged any remaining balance to my Hilton Aspire to use the $250 resort credit, which included the $45 resort fee and $30 valet charge. I feel like we got a great value. We had dinner at Renata’s Hearth, which was incredible and much better than I would have expected. Food and their special margaritas were really well done. I used the breakfast credit for room service and it was brought rather quickly. Same for lunch at the pool.
Anyways, I found it to be one of the better resorts we’ve stayed at. Customer service was top notch. I told them my son had just “graduated” 5th grade and they had a surprise for him in the room. It was also cool to see the history and how many presidents have stayed there. I know some think the new Twist slide is an architectural nightmare, but it’s quite the attraction for families. We took advantage of the 4pm checkout, especially since we didn’t arrive until 6:30pm the day before. It turns out my room was assigned the next day to maybe another person booking with FHR because I met him and he was waiting for the room to be cleaned. (If you’re reading this, I hope they turned the room around quickly for you! Though I think it’s odd that they didn’t assign a different pool side room for you so you could’ve taken advantage of the early check-in with FHR.)
#292
Join Date: Dec 2004
Programs: Marriott titanium; Hyatt Globalist; Hilton Diamond; AA Gold
Posts: 44
I did two single night FHR stays here back to back in early May, using my two different Platinum cards to take advantage of my two $200 credits for prepaid FHR stays. I wasn't expecting it, but the hotel gave us two sets of FHR benefits -- $100 each night, plus two sets of free drinks coupons, plus an extra $100? (I think) per night with a promotion they were doing at the time. Plus of course my Diamond credits for each night, and the FHR free breakfasts for two each day.
#293
Join Date: Mar 2007
Posts: 4,967
The AMEX FHR hotel credits plus gold/diamond credit is amazing. However small downside is that hotel had lots of open rooms but refuses to upgrade if they run out of the limited inventory they set aside for upgrades. So even though they had many firepit and cottages available they wouldn’t upgrade to them since we got in around 6pm and the upgrade inventory was all gone. Front desk agent said that due to the credits resort has been very full of FHR guests so upgrades are hard on weekends. Minor issue overall.
Last edited by olouie; Jul 29, 2022 at 8:39 pm
#294
Join Date: Dec 2015
Programs: UA Mileage Plus
Posts: 300
Just want to second and/or third how amazing the FHR plus gold/diamond credits are. Stayed there for one night for a staycation and got $510 in credits ($250 Amex Biltmore credits, $100 Amex FHR credit, $60 Amex breakfast credit, $50 in Hilton Gold credit, $50 ( 2 drink coupons). We used them all up with $6 to spare.
Renata's Hearth is an absolutely amazing restaurant. The Chilean sea bass is spectacular as are the churros. Almost every drink at the Wright bar and the restaurant were amazing. At the pool, not so much. Weekends definitely get very crowded during the summer.
Renata's Hearth is an absolutely amazing restaurant. The Chilean sea bass is spectacular as are the churros. Almost every drink at the Wright bar and the restaurant were amazing. At the pool, not so much. Weekends definitely get very crowded during the summer.
#295
Join Date: Apr 2006
Posts: 352
Just want to second and/or third how amazing the FHR plus gold/diamond credits are. Stayed there for one night for a staycation and got $510 in credits ($250 Amex Biltmore credits, $100 Amex FHR credit, $60 Amex breakfast credit, $50 in Hilton Gold credit, $50 ( 2 drink coupons). We used them all up with $6 to spare.
Renata's Hearth is an absolutely amazing restaurant. The Chilean sea bass is spectacular as are the churros. Almost every drink at the Wright bar and the restaurant were amazing. At the pool, not so much. Weekends definitely get very crowded during the summer.
Renata's Hearth is an absolutely amazing restaurant. The Chilean sea bass is spectacular as are the churros. Almost every drink at the Wright bar and the restaurant were amazing. At the pool, not so much. Weekends definitely get very crowded during the summer.
#296
Join Date: Mar 2007
Posts: 4,967
Strange the extra $250 offer seems to be missing on some nights even though there are no blackout dates.
Edit: nevermind seems to be a funky amex setting that doesnt show it until you actually go further into the booking flow.
Edit: nevermind seems to be a funky amex setting that doesnt show it until you actually go further into the booking flow.
Last edited by olouie; Aug 3, 2022 at 11:01 pm
#297
Join Date: Sep 2021
Posts: 288
Do you get $100 Aspire credit Arizona Biltmore booked on points and free night certii
Hi,
Was thinking of booking 2 nights, one on points and a FNC.
will I get the $100 credit.
what other Diamond benefits?
$50 F and B credit And breakfast ?
thanks
Was thinking of booking 2 nights, one on points and a FNC.
will I get the $100 credit.
what other Diamond benefits?
$50 F and B credit And breakfast ?
thanks
#299
Join Date: Sep 2021
Posts: 288
this is a special $100 when booking 2 nights Waldorf/ maybe Conrad
wanted to know if had to be cash rate booking or points / free night certificate is good
thanks
#300
Join Date: Mar 2009
Programs: Hilton credit card Diamond, Hyatt Globalist
Posts: 2,653
No. You must book a paid 2 night stay via the dedicated link or using the special promotion code.
See here
https://global.americanexpress.com/c.../hilton-aspire
$100 Property Credit
When you use your Hilton Honors American Express Aspire Card to book through HiltonHonorsAspireCard.com or by calling Hilton Honors at (855) 292-5757, for a two-night minimum stay at Waldorf Astoria® Hotels & Resorts, and Conrad® Hotels & Resorts, you will be eligible to receive a property credit of up to $100 per booking. You must confirm you are booking a room package eligible for the $100 property credit benefit at time of booking. Please reference ZZAAP1 when booking by phone.
See here
https://global.americanexpress.com/c.../hilton-aspire
$100 Property Credit
When you use your Hilton Honors American Express Aspire Card to book through HiltonHonorsAspireCard.com or by calling Hilton Honors at (855) 292-5757, for a two-night minimum stay at Waldorf Astoria® Hotels & Resorts, and Conrad® Hotels & Resorts, you will be eligible to receive a property credit of up to $100 per booking. You must confirm you are booking a room package eligible for the $100 property credit benefit at time of booking. Please reference ZZAAP1 when booking by phone.