Hilton Garden Inns - do you (Golds/Diamonds) always get your $5 pantry coupon?
#76
Join Date: Mar 2002
Posts: 113
Originally Posted by Abidjan
This is the first HGI - HGI Huntsville, Alabama - where I did not receive the pantry coupon, the first out of 15 HGIs I've stayed in this year. Today, only received two water coupons. And I've always chosen and received the points option. So, maybe they are following their own rules OR this property is out of the loop....
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#77
Original Member
Join Date: May 1998
Location: San Diego, CA, USA
Posts: 1,310
My last stay at the downtown PHX HGI in August got me an upgrade to a suite (first time I've ever received an upgrade at an HGI as a Gold), certs for 2 bottles of water and the breakfast coupon was for the full hot breakfast (paid to upgrade it for a few dollars the previous year). They have a good spread at this location with the hot food out so you're not limited to what the chef wants to give you. They also have an omlette station but the buffet scrambled eggs are also very good.
#78
Join Date: May 2005
Location: Cote d'Ivoire
Programs: BA Gold - HH Diamond
Posts: 3,423
You know, I'm not sure. I believe it is the new HGI. Outside of the MyWay benefits issue, another solid HGI. Nice gym (actually one of the nicer ones I've seen). Restaurants somewhat close by - a good selection about 4-5 miles away, an easy drive. I hope this helps.
Originally Posted by DAL
Is this the brand new HGI near Space Camp and the Space and Rocket Center? I just noticed Wednesday that they're open, DC's might need some education on HH! Can you tell me how this hotel was because I'm thinking of using it in the future for visitors (business)? Thanks! ![Smilie](https://www.flyertalk.com/forum/images/smilies/smile.gif)
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#79
Join Date: May 2003
Location: Old Mystic, CT
Programs: AA Plat, Hilton Diamond, Marriott Silver
Posts: 29
Have stayed five times since August at HGIs- Tulsa, Phoenix Airport and Providence Airport (3). Have always received 2 bottles of water, $5 pantry coupon, and continental breakfast vouchers. At Phoenix, I had a suite and also received a gift box of pistachio nuts.
#80
FlyerTalk Evangelist
Join Date: May 2001
Location: Washington, DC
Programs: DL Diamond, B6 Mosaic, AS MPV Gold, UA Gold MM, Marriott Plat, SPG Plat, Nat'l Exec Elite
Posts: 16,679
Originally Posted by Abidjan
You know, I'm not sure. I believe it is the new HGI. Outside of the MyWay benefits issue, another solid HGI. Nice gym (actually one of the nicer ones I've seen). Restaurants somewhat close by - a good selection about 4-5 miles away, an easy drive. I hope this helps.
#82
Join Date: Jan 2004
Location: (PSC) Pasco, WA
Programs: MVPG(since03), HHg
Posts: 111
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stayed last week at lax twice, seattle once, at HGI's. got the water, the $5's, the breakfeast coupon.
but the pizza from the pantry was horid in my microwave (still yummy). no beers available in seattle. awesome popcorn! and the in room coffee was perfect.
only gold, but i have never (yet) seen a fabled jacuzzi room. they do exist, right????
b
but the pizza from the pantry was horid in my microwave (still yummy). no beers available in seattle. awesome popcorn! and the in room coffee was perfect.
only gold, but i have never (yet) seen a fabled jacuzzi room. they do exist, right????
b
#83
Join Date: Sep 2004
Location: IAD
Programs: United 0, HH Gold
Posts: 2,827
Originally Posted by burkestr
stayed last week at lax twice, seattle once, at HGI's. got the water, the $5's, the breakfeast coupon.
but the pizza from the pantry was horid in my microwave (still yummy). no beers available in seattle. awesome popcorn! and the in room coffee was perfect.
only gold, but i have never (yet) seen a fabled jacuzzi room. they do exist, right????
b
but the pizza from the pantry was horid in my microwave (still yummy). no beers available in seattle. awesome popcorn! and the in room coffee was perfect.
only gold, but i have never (yet) seen a fabled jacuzzi room. they do exist, right????
b
FYI: I believe the $5 pantry coupon cannot be used for alcohol.
#84
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Gold & MM; DL & AA credit card dirt status; Hilton Diamond; Marriott Fool's Gold
Posts: 4,697
Originally Posted by Uniter
FYI: I believe the $5 pantry coupon cannot be used for alcohol.
#85
Join Date: Jan 2000
Location: Baltimore/Washington, USA
Programs: AA LT Platinum, Hilton LT Diamond, Marriott Titanium
Posts: 3,077
I frequent the HGI Innsbrook in Richmond, VA and they always say "we do not participate" in the $5 pantry coupon program.
They have been saying the program is about to be discontinued for a couple years now.
Anyway, I decided to call the manager on their response this time and he basically had an "I don't care, each property is free to do as they choose attitude".
After he declined to take my copy of the benefits / T & C's, I said thanks for listening and phoned in to guest services the issue.
I've been checking in here for years and they just rubbed me the wrong way on this today.
They have been saying the program is about to be discontinued for a couple years now.
Anyway, I decided to call the manager on their response this time and he basically had an "I don't care, each property is free to do as they choose attitude".
After he declined to take my copy of the benefits / T & C's, I said thanks for listening and phoned in to guest services the issue.
I've been checking in here for years and they just rubbed me the wrong way on this today.