Homewood Suites by Hilton New Orleans {US-LA}
Feb 26, 2024, 7:51 pm
#46
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
Stayed here recently.
Perfectly fine for a weekend stay with family.
- Location is great. Very walkable in all directions
- Valet Parking is a mandatory $45/night. Valet service was friendly and prompt, but it typically took 10+ minutes to get the car. Vehicle requests are done via text message.
- Check-in was friendly. Each room got a bag with chips and two bottles of water.
- One elevator was either down or moving very slowly. There was often a line for the elevators.
- Our room was neat and clean, and nicely appointed. Refrigerator appeared new. Linens were clean.
- 12th floor is the top floor and is subject to significant mechanical noise from the roof.
- Our A/C was not working. They twice sent someone up to fix to no avail. We had to beg for a pedestal fan which was delivered in about 15 minutes. Luckily the lows were in the 60s and we could open the window.
- Water pressure, toiletries, and bathroom linens were all above expectations.
- Pool was clean. Pool towels are kitchen towels... too small and too thin to be useful.
- Canned alcoholic beverages started at $9.
- Breakfast was incredibly busy. We walked to Daisy Mae's across the street.
Perfectly fine for a weekend stay with family.
Feb 27, 2024, 9:40 am
#47
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Thanks for the report.
I'm confused by a "mandatory" parking fee. What would an optional parking fee be and when would it apply?
How many elevators are there? Is one elevator 50% of the elevator bank?
How many elevators are there? Is one elevator 50% of the elevator bank?
Feb 27, 2024, 6:04 pm
#48
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,323
There are only two elevators. We only rode on one throughout our stay.
Feb 28, 2024, 7:36 am
#49
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
That makes sense. I was afraid the hotel charged for parking even if the customer had no vehicle. And with only two elevators, having one out of service is significant. Thanks.