Diamond upgrade/Loung access
Sep 24, 2005, 5:32 pm
#46
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
Originally Posted by Blue Roman
Stayed at the Hilton Heathrow last night and currently at Hilton Zurich Airport, all on awards.
Heathrow did not give me an upgrade to thier Executive floor, (they never did anyway(, but gave me access to the exec lounge. They were good enough to place 4 apples in my room though. (must have thought a horse was stopping in the room(
Zurich Airport was great, Exec room and lounge access plus water and goodies in the room.
Strange how things differ though from hotel to hotel / there appears to be no consistency. Spoke to a junior manager, though, who was having a drink after his shift at Heathrow and he stated quite a few GM-s were concerned about the exec lounges and the fact that people were using them solely to eat free and drink free / big time, and the fact that it was having an impact on revenue.
The last paragraph of this posting does not reflect the opinions of the writer / by the way
Heathrow did not give me an upgrade to thier Executive floor, (they never did anyway(, but gave me access to the exec lounge. They were good enough to place 4 apples in my room though. (must have thought a horse was stopping in the room(
Zurich Airport was great, Exec room and lounge access plus water and goodies in the room.
Strange how things differ though from hotel to hotel / there appears to be no consistency. Spoke to a junior manager, though, who was having a drink after his shift at Heathrow and he stated quite a few GM-s were concerned about the exec lounges and the fact that people were using them solely to eat free and drink free / big time, and the fact that it was having an impact on revenue.
The last paragraph of this posting does not reflect the opinions of the writer / by the way
Sep 25, 2005, 2:36 am
#47
Join Date: Jul 2005
Location: Newcastle, UK
Posts: 108
Originally Posted by tinkybelle
These are exactly the words used at my checkin at the caledonian Edinburgh.
I had booked a standard and they upgraded me to a deluxe.just one category up-when they were clearly not full.
After a big fuss I was given a castle view-with aircon.
I do hope the cavalieri and the ADT paris do not adopt this strategy
I had booked a standard and they upgraded me to a deluxe.just one category up-when they were clearly not full.
After a big fuss I was given a castle view-with aircon.
I do hope the cavalieri and the ADT paris do not adopt this strategy
Calley next weekend in a deluxe. As a diamond I will be interested to see where they place me. There's no lounge I gather and I am on a breakfast rate anyway so I will be on my guard. It has to be bettter than the 4 apples I received in the Hilton Heathrow last Thursday. Still I was able to do a juggling act when I got bored
Sep 25, 2005, 3:53 am
#48
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,404
Post June 1st experience
Last edited by JOUY31; Sep 25, 2005 at 1:34 pm
Oct 12, 2005, 3:20 pm
#49
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,404
Oct 13, 2005, 1:15 am
#50
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,483
Not in many hotels across europe now. In London they actually had a printed hotel policy of one or the other but not both.
Originally Posted by kevino
If you're a Gold or a Diamond, you should get breakfast, even if you got an upgraded room.