Self Service Kiosks
Sep 21, 2006, 7:44 pm
#31
Join Date: Sep 2005
Location: ORD
Programs: HHonors Silver, UA (no status, but lots of miles!)
Posts: 465
I used the kiosk at HNL for the HHV. I have this on my activity and thought it was the kiosk, but maybe it isnt? Does anyone know what the HIPS offer is?
Hilton Hawaiian Village - HILTON HAWAIIAN VILLAGE HIPS OFFER 1,000
Hilton Hawaiian Village - HILTON HAWAIIAN VILLAGE HIPS OFFER 1,000
Sep 22, 2006, 9:19 am
#34
FlyerTalk Evangelist
Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 29,258
I checked my non-hotel point history, and I definitely did not receive the bonus. However, I have a vague recollection of being motioned to the desk for a real human check-in after my only attempt to use a kiosk.
Oh well, it was only a one time 500 points, right?
Oh well, it was only a one time 500 points, right?
Sep 22, 2006, 10:25 am
#35
Join Date: Apr 2006
Location: Tristram
Programs: AA Lifetime Gold, Hilton Lifetime Diamond, Priority Club, Emerald Club, Amtrak
Posts: 902
Impressed to hear stories of kiosks that actually work.
I'm one for nine tries this year. Lessee if I recall: 3 times the kiosk simply was out of service, 5 times I got a sheet telling me to go to the desk, one successful checkin. And, eventually, that 500 points posted as a Service Center Adjustment.
So far, no replies from HHonors to my suggestion that they owe me another 4,000 points for persistence.
(PS: this has been communicated as a 500-point bonus every time you use the kiosk prior to a certain date, forgot what it was and cannot find the details any more.)
I'm one for nine tries this year. Lessee if I recall: 3 times the kiosk simply was out of service, 5 times I got a sheet telling me to go to the desk, one successful checkin. And, eventually, that 500 points posted as a Service Center Adjustment.
So far, no replies from HHonors to my suggestion that they owe me another 4,000 points for persistence.
(PS: this has been communicated as a 500-point bonus every time you use the kiosk prior to a certain date, forgot what it was and cannot find the details any more.)
Sep 23, 2006, 3:17 am
#37
Join Date: Apr 2006
Location: Tristram
Programs: AA Lifetime Gold, Hilton Lifetime Diamond, Priority Club, Emerald Club, Amtrak
Posts: 902
Originally Posted by Mousy
ZeppoX, do you remember if this offer was available to Gold and Diamond members only?
Shame this offer was so vaguely communicated, and considering the unreliability I've experienced at multiple properties, so badly executed. They coulda hooked us all on the kiosks.
Sep 24, 2006, 2:21 pm
#38
Join Date: Feb 2006
Location: DCA
Programs: DL DM, HH Diamond; SPG Gold; MR Platinum :)
Posts: 521
Originally Posted by BamaVol
I don't recall the promotion. If anyone does, can you tell me what the dates are/were and if it's limited in any way. I've used the kiosk to check in and would like the 500 points. I'd be happy to do it again if necessary, but only for 500 points.
Sep 26, 2006, 3:52 pm
#40
Join Date: Aug 2000
Location: Denver, CO
Programs: UA Silver, Marriott Lifetime Titanium, Hilton Diamond
Posts: 421
My 2nd week using the kiosk at ES-Santa Clara successfully posted this weekend at the same time as the stay points posted. ^ Maybe it's particular for each kiosk. FWIW, I don't use it to checkout - either call the desk or use the TV.
-Mike
-Mike
Sep 27, 2006, 6:39 am
#41
Join Date: Dec 2004
Location: London
Posts: 6,265
Originally Posted by Converse34
I used the kiosk at HNL for the HHV. I have this on my activity and thought it was the kiosk, but maybe it isnt? Does anyone know what the HIPS offer is?
Hilton Hawaiian Village - HILTON HAWAIIAN VILLAGE HIPS OFFER 1,000
Hilton Hawaiian Village - HILTON HAWAIIAN VILLAGE HIPS OFFER 1,000
"From now until December 31, 2006, you can earn 1,000 Hilton HHonors® bonus points when you check-in using the Zip-In Check-In kiosk terminals."
No idea what HIPS stands for, but it's the right amount of points for a kiosk check-in.
My experience at HHV was different. I attempted to check in via the kiosk, but it ended up referring me to a real human due to no rooms being available (early checkin). I didn't end up with the points.
Sep 27, 2006, 9:14 am
#42
Join Date: Mar 2003
Location: SEA
Programs: Alaska MVP Gold, Delta Silver, HH Diamond, Hyatt Diamond, MR Silver
Posts: 228
Originally Posted by Aus_Mal
No idea what HIPS stands for, but it's the right amount of points for a kiosk check-in.
My experience at HHV was different. I attempted to check in via the kiosk, but it ended up referring me to a real human due to no rooms being available (early checkin). I didn't end up with the points.
My experience at HHV was different. I attempted to check in via the kiosk, but it ended up referring me to a real human due to no rooms being available (early checkin). I didn't end up with the points.
1) If you don't get it, notify the service center. They've posted it twice for me.
2) If you try the kiosk, but it refers you to the front desk or otherwise doesn't work, tell the desk clerk at check-in. They can put something in the notes that gets you the bonus anyway.