Ramadan and Hiton hotels in Middle East
#1
Original Poster
Join Date: Jan 2017
Location: Melbourne / AU
Programs: Qantas Platinum, Virgin AU Platinum, United Gold, Hilton Diamond
Posts: 123
Ramadan and Hiton hotels in Middle East
Hello all,
would anyone know if there is a general approach how Hilton hotels in the Middle East will handle Ramadan? Specifically Oman, UAE, and Qatar. I am planning holidays in March next year and just discovered that this will be the Ramadan time.
A search doesn't bring anything specific - in several individual hotel threads Ramadan is touched, but one can't read all pages of all of them ...
In General one can read on the internet that Ramadan is not imposed on tourists and hotels should still operate as usual. I would think that restrictions would noticeably hit hotel profits and impact customer satisfaction, or people just wouldn't come.
So is that a good assumption, or does have any more reliable information? In worst case I can contact each hotel, but it's a bit cumbersome.
Thanks all in advance!
would anyone know if there is a general approach how Hilton hotels in the Middle East will handle Ramadan? Specifically Oman, UAE, and Qatar. I am planning holidays in March next year and just discovered that this will be the Ramadan time.
A search doesn't bring anything specific - in several individual hotel threads Ramadan is touched, but one can't read all pages of all of them ...
In General one can read on the internet that Ramadan is not imposed on tourists and hotels should still operate as usual. I would think that restrictions would noticeably hit hotel profits and impact customer satisfaction, or people just wouldn't come.
So is that a good assumption, or does have any more reliable information? In worst case I can contact each hotel, but it's a bit cumbersome.
Thanks all in advance!
#2
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,712
Hello all,
would anyone know if there is a general approach how Hilton hotels in the Middle East will handle Ramadan? Specifically Oman, UAE, and Qatar. I am planning holidays in March next year and just discovered that this will be the Ramadan time.
A search doesn't bring anything specific - in several individual hotel threads Ramadan is touched, but one can't read all pages of all of them ...
In General one can read on the internet that Ramadan is not imposed on tourists and hotels should still operate as usual. I would think that restrictions would noticeably hit hotel profits and impact customer satisfaction, or people just wouldn't come.
So is that a good assumption, or does have any more reliable information? In worst case I can contact each hotel, but it's a bit cumbersome.
Thanks all in advance!
would anyone know if there is a general approach how Hilton hotels in the Middle East will handle Ramadan? Specifically Oman, UAE, and Qatar. I am planning holidays in March next year and just discovered that this will be the Ramadan time.
A search doesn't bring anything specific - in several individual hotel threads Ramadan is touched, but one can't read all pages of all of them ...
In General one can read on the internet that Ramadan is not imposed on tourists and hotels should still operate as usual. I would think that restrictions would noticeably hit hotel profits and impact customer satisfaction, or people just wouldn't come.
So is that a good assumption, or does have any more reliable information? In worst case I can contact each hotel, but it's a bit cumbersome.
Thanks all in advance!
- The UAE is far and away the most lenient of all the GCC states; this past Ramadan, many restaurants were open in the daytime hours. In other countries, restaurants will either close, or turn off their lights and open up a walled-/curtained-off section in the back for non-fasting clients.
- Alcohol [outside of Kuwait and Saudi Arabia] is offered around the clock via in-room dining, but restaurants/bars/club lounges will offer drinks service after sunset. Not a Hilton example, but when staying at a Hyatt in Doha last Ramadan, they offered food in the club lounge but happy hour drinks were only served in the room via in-room dining. In my experience with the UAE, drinks are served in the lounge after sunset.
- You're still expected to compose yourself in line with local norms when in public; this means no eating, drinking, chewing gum or smoking unless you're in designated spaces, lest you come at risk of penalties [including fines and up to jail time].
- I know you said it's cumbersome, but the best thing you can do is contact the hotels you'll be staying at and asking them how they handle their offerings, as each country and property operate under their own interpretation of the often-nebulous rules.
khabah
#3
Join Date: Nov 2003
Location: CGK/KOA
Programs: AA ExPlat HH Diamond
Posts: 1,683
As someone based in a Muslim country, and I have been in Dubai during Ramadan I would also add to the above:
After breaking fast in the evening, it will get crazy and loud. Many larger luxury hotels will be full of families with unsupervised kids. Families will stay in hotels as most of their household staff will have returned to their home countries.
After breaking fast in the evening, it will get crazy and loud. Many larger luxury hotels will be full of families with unsupervised kids. Families will stay in hotels as most of their household staff will have returned to their home countries.
#4
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,272
To add to the above......the roads can get really chaotic just before Iftar time with some people driving like crazy to get to family/Iftar etc in order to break their fast together. Taxis etc can be almost impossible to get. If one is not used to this time of year in The M.E. region it can be a challenge. Hotel dining venues can also get super busy.
#7
Join Date: Sep 2002
Location: Northern Virginia
Posts: 273
As someone who lives in the Gulf states and lived/travels extensively among them, I offer you the following feedback:
khabah
- The UAE is far and away the most lenient of all the GCC states; this past Ramadan, many restaurants were open in the daytime hours. In other countries, restaurants will either close, or turn off their lights and open up a walled-/curtained-off section in the back for non-fasting clients.
- Alcohol [outside of Kuwait and Saudi Arabia] is offered around the clock via in-room dining, but restaurants/bars/club lounges will offer drinks service after sunset. Not a Hilton example, but when staying at a Hyatt in Doha last Ramadan, they offered food in the club lounge but happy hour drinks were only served in the room via in-room dining. In my experience with the UAE, drinks are served in the lounge after sunset.
- You're still expected to compose yourself in line with local norms when in public; this means no eating, drinking, chewing gum or smoking unless you're in designated spaces, lest you come at risk of penalties [including fines and up to jail time].
- I know you said it's cumbersome, but the best thing you can do is contact the hotels you'll be staying at and asking them how they handle their offerings, as each country and property operate under their own interpretation of the often-nebulous rules.
khabah
#8
Join Date: Mar 2020
Programs: TK EL+, QR Platinum, HH Diamond, Accor Platinum
Posts: 127
In Oman this is definitely against the law, which equally applies to tourists. And you just don't do it! I did carry a water bottle in my shopper (bag) but only had a sip in the restroom of a museum or a mall.... I would not go to Oman again during Ramadan. There was no "life" during the day....
#9
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,050
As someone based in a Muslim country, and I have been in Dubai during Ramadan I would also add to the above:
After breaking fast in the evening, it will get crazy and loud. Many larger luxury hotels will be full of families with unsupervised kids. Families will stay in hotels as most of their household staff will have returned to their home countries.
After breaking fast in the evening, it will get crazy and loud. Many larger luxury hotels will be full of families with unsupervised kids. Families will stay in hotels as most of their household staff will have returned to their home countries.
It's not a case of the international hotels not providing something resembling regular food and drink service to non-Muslim guests during the day. It's the fact that there will be 2-3 evening hours each day where the public areas / restaurants of the hotel will be quite hectic and non-Muslims won't be served anything at all, because the Muslim guests / locals will be taken care of first.
Also a +1 for the recommendation to avoid Oman during Ramadan. Dubai and to a lesser extent Abu Dhabi are the only places where you can expect that most Ramadan restrictions won't apply to you as an international tourist.
#10
Original Poster
Join Date: Jan 2017
Location: Melbourne / AU
Programs: Qantas Platinum, Virgin AU Platinum, United Gold, Hilton Diamond
Posts: 123
Wow thank you all for the responses and great guidance. Several aspects to consider then, specifically for Oman.
It's not an issue to honor the Ramadan tradition & local culture, we will spend probably a large amount of time in the hotels anyways. But I'll then better check with the hotels.
So, thanks again!
It's not an issue to honor the Ramadan tradition & local culture, we will spend probably a large amount of time in the hotels anyways. But I'll then better check with the hotels.
So, thanks again!
#11
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,180
I was in Egypt during Ramadan last year and honestly didn't notice much of a difference among the offerings from many hotels - of course, that might be unique to Egypt as it's not 100 percent Muslim.