website sign in problems?
Jan 2, 2023 | 8:49 pm
Original Poster
Join Date: Dec 2009
Posts: 353
website sign in problems?
anyone else having issues? been trying to login for the last 30 mins but cannot get into my account.
Jan 2, 2023 | 8:50 pm
Join Date: Jun 2010
Location: EYW
Programs: AA Exe Platinum, AA & Delta Million Miler, Hilton LT Diamond, Marriott LT Titanium, United Silver
Posts: 540
Same here, not able to log in.
Jan 2, 2023 | 8:53 pm
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 973
The site has been misbehaving in the last 60-90 minutes
Jan 2, 2023 | 8:54 pm
Original Poster
Join Date: Dec 2009
Posts: 353
ugh. i need to cancel a bunch of reservations and i'll probably forget by tomorrow.
Jan 2, 2023 | 10:01 pm
Join Date: Oct 2002
Location: SFO
Programs: AY Gold, HH Diamond
Posts: 8,625
Can't access my account via app nor with a browser.
Jan 2, 2023 | 10:30 pm
Join Date: Sep 2004
Location: YVR
Programs: TK Elite Plus, IC Plat Ambassador, HH Diamond
Posts: 1,185
Same here, cannot log in to my account for 2 hours now, all searches have same results- no hotels here
Jan 2, 2023 | 11:04 pm
Join Date: Mar 2015
Posts: 471
Jan 2, 2023 | 11:19 pm
Join Date: Jun 2010
Location: TOA
Programs: HH LTDiamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA MM LT1P
Posts: 21,244
Web/browser: nada.
App: wants me to login?
David
Jan 2, 2023 | 11:44 pm
Join Date: Oct 2010
Location: Switzerland
Programs: former many things
Posts: 6,896
App login working now, but not displaying any bookings.
Jan 2, 2023 | 11:54 pm
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 7,202
Same here - the app showed a booking I made last year, but not those I made in 2023
Jan 3, 2023 | 12:14 am
Join Date: Jul 2012
Programs: HH:D MB:S IOR:S
Posts: 1,962
Maybe it's because all Hilton Hotels worldwide are suddenly gone. Try any search on the web, you'll get:
We couldn't find any hotels for you in this area. Adjust your filters or try zooming out for more results.
Update: search now working again.
Last edited by Sisosig; Jan 3, 2023 at 4:21 am
Jan 3, 2023 | 12:37 am
Join Date: Mar 2021
Posts: 1,031
All my bookings for 2023 is gone, both in the app and browser.
Edit: as I wrote this post I got a "Your stay just got upgraded" mail for a booking on the 6th. that doesn't appear anywhere?
Last edited by Stil; Jan 3, 2023 at 12:43 am
Jan 3, 2023 | 1:08 am
Join Date: Apr 2010
Posts: 1,072
No issues on my side at all - website login worked in 5s, app works normally as well and displays everything
Jan 3, 2023 | 1:18 am
Join Date: Mar 2021
Posts: 1,031
All bookings displayed correctly in the app again.
Jan 3, 2023 | 1:39 am
Join Date: Jan 2005
Location: Singapore
Programs: SPG LTP, HH D
Posts: 733
Bookings are OK on my end too. But searches are still ....ed on app and browser for me, at least for Bali. Tokyo searches seem to create results.
Bali search results are now back up.
Last edited by dannybhoy; Jan 3, 2023 at 4:14 am
Reason: Update
